Tutor.com Employee Reviews
Out of 71 Tutor.com employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Tutor.com improve their work culture. The Customer Support team, with 80% positive reviews, reports the best experience at Tutor.com compared to all other departments at the company.
What does the leadership team need to get better at?
There is no team, just self work
They need to open their minds and embrace the 21st century. Focus on compensating tutors fairly and improving the technological platform.
listening to the needs of its employees
Follow labor laws. Stop retaliation and discrimination.
I haven't heard anything from my mentors for over two months. I honestly don't feel like an integral member of Tutor.com and that they are taking advantage of my abilities by paying me so little. What is worst is that students are charged four times the amount I get paid, which makes no sense to me.
Why do you feel undervalued and what would make you feel better about your compensation?
I've noticed something about jobs... The lower paying a job is, the more that's expected. Working as a tutor for Tutor.com is a contracted position. Tutors are not direct employees. $10 per hour turns into maybe $7 after taxes. That is extremely low pay. Extremely low for educated people.
Review from Customer Support Dept
fair pay would go a long way
They are ableist and break labor laws
Pay is very low for having a degree.
Review from Customer Support Dept
It's hard to qualify for benefits
What do your coworkers need to improve and how could you work together better?
I didn't have co workers other then the mentors.
There are no meetings we don't meet anyone face to face. They don't even use Zoom meetings. Sometimes I imagine my quality specialist is a bot
Tutor.com is a tutoring service that is offered online, over the computer. There is no interaction really with others who work with Tutor.com. The only person you might interact with is your mentor. This is the person who essentially evaluates the quality of your tutoring.
Review from Customer Support Dept
This is really an N/A as tutors are independent contractors and virtually never interact or work together.
no contact with coworkers whatsoever
What needs to change to make the company culture better?
There aren't any Environment reviews of Tutor.com yet.
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What would you improve about your company's interview process?
Get rid of tests and recordings. If you don't trust your people to do their job, the problem is you.
What's going wrong and how can it be improved?
Management hoards profit at the top (the fancy decorative peaks of the building) and exploits labor at the bottom (the foundation, that is). They have managed this model for a long time and have held the market almost exclusively, so the fall will be slow, but they will change or be gone.
Use a business model that would support long lasting and quality employees
again, labor law violations and constant undue criticisism
A lot is expected from me when my compensation is too low. It's difficult when students take corrections personally and then give me a lower rating. The company is heavily catered to students, and there's not enough appreciation to share with all of us except for the lucky few who get the spotlight.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Tutor.com yet.
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