Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs read more

EMPLOYEE PARTICIPANTS: 283

TOTAL RATINGS: 2485

CEO: Jeff Lawson

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Joining Twilio Inc. - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Twilio Inc. is that the company was unprepared on their first day. Twilio Inc. employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	75%
No	25%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	25%
Prepared	25%
Somewhat Prepared	25%
Unprepared	25%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	67%
No	33%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Twilio Inc. are rated a B. At Twilio Inc. most employees said they received feedback once a month or once a quarter. 82% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Twilio Inc..

Answer	Percent
Every week	14%
Once a month	31%
Once a quarter	24%
Once a year	17%
Never	14%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	20%
No	80%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	82%
No	18%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 43% of men and 100% of women at Twilio Inc. said they negotiated their salaries. On average, Twilio Inc. employees earn $137,330. Twilio Inc. ranks in the Top 40% for compensation in San Francisco. Learn More about Salaries at Twilio Inc..

Average Salaries at Twilio Inc. by Department

$167k*

Engineering

$205k*

Product

$120k*

Design

$117k*

Marketing

$118k*

Operations

$74k*

Admin

$107k*

Business Dev

$105k*

Finance

$101k*

Customer Support

$127k*

$118k*

$143k*

Legal

$195k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined Twilio Inc., get acclimated. Is lunch a social time or do people sit at their desks? At Twilio Inc. the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at Twilio Inc., many employees say it’s because of the comp & benefits.

Answer	Percent
Company Mission	17%
Comp & Benefits	50%
Co-Workers	0%
Comfort & Familiarity	0%
Career Advancement Opportunities	33%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	23%
1 hour	33%
45 minutes	0%
30 minutes	11%
I eat at my desk	33%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	10%
Once a month	25%
Once a quarter	45%
Never	20%

How often do you socialize with team members outside of work?

Professional Development

Twilio Inc. ranks in the Top 50% of companies for professional development in San Francisco. 92% of employees feel as though Twilio Inc. is beneficial to their continuous career growth, and 33% said they had a mentor at the office. Learn More about Professional Development at Twilio Inc..

Answer	Percent
Yes	33%
No	67%

Do you have a mentor at work?

Answer	Percent
Yes	92%
No	8%

Does your current company provide you meaningful opportunities for career advancement?

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