The average UMass Amherst Customer Service Manager earns an estimated $96,182 annually, which includes an estimated base salary of $84,744 with a $11,438 bonus. UMass Amherst's Customer Service Manager compensation is $25,888 more than the US average for a Customer Service Manager. Customer Service Manager salaries at UMass Amherst can range from $50,000 - $135,000.
The Customer Support Department at UMass Amherst earns $3,122 more on average than the Operations Department.
Last updated 2 years ago.
Customer Service Managers earn $3,018 more than Customer Service Managers.
The Customer Support Department averages $3,122 more than the Operations Department, and $2,833 less than the Finance Department
The average female Customer Service Manager at companies similar size to UMass Amherst reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.
The average Native American Customer Service Manager at companies similar size to UMass Amherst reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.
The majority of Customer Service Managers at UMass Amherst believe they're not compensated fairly. 50% of Customer Service Managers at UMass Amherst say they receive annual bonuses, and the vast majority (86%) are satisfied with their benefits. See more compensation ratings at UMass Amherst