UMass Amherst Customer Service Manager Salary | Comparably
UMassAmherst is a US-based public research university offering graduate and undergraduate study option in multiple disciplines. read more
EMPLOYEE
PARTICIPANTS
27
TOTAL
RATINGS
339

UMass Amherst Customer Service Manager Salary

The average UMass Amherst Customer Service Manager earns an estimated $96,182 annually, which includes an estimated base salary of $84,744 with a $11,438 bonus. UMass Amherst's Customer Service Manager compensation is $25,888 more than the US average for a Customer Service Manager. Customer Service Manager salaries at UMass Amherst can range from $50,000 - $135,000.

The Customer Support Department at UMass Amherst earns $3,122 more on average than the Operations Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$96,182
Average Compensation
$84,744
avg. base
$11,438
avg. bonus

Customer Service Manager Salaries at UMass Amherst

Customer Service Managers earn $3,018 more than Customer Service Managers.

Customer Service Manager
$93k*
Technical Support
$69k*
CS Rep
$45k*
* estimated salary

Compensation at UMass Amherst by Department

The Customer Support Department averages $3,122 more than the Operations Department, and $2,833 less than the Finance Department

Finance
$72,291 Avg. total comp.
+$3k
Customer Support
$69,458 Avg. total comp.
Operations
$66,336 Avg. total comp.
-$3k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to UMass Amherst reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to UMass Amherst reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at UMass Amherst Rate Their Compensation

The majority of Customer Service Managers at UMass Amherst believe they're not compensated fairly. 50% of Customer Service Managers at UMass Amherst say they receive annual bonuses, and the vast majority (86%) are satisfied with their benefits. See more compensation ratings at UMass Amherst

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