UMass Amherst Customer Success Manager Salary | Comparably
UMassAmherst is a US-based public research university offering graduate and undergraduate study option in multiple disciplines. read more
EMPLOYEE
PARTICIPANTS
29
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RATINGS
367

UMass Amherst Customer Success Manager Salary

The average UMass Amherst Customer Success Manager earns an estimated $45,707 annually, which includes an estimated base salary of $43,957 with a $1,750 bonus. UMass Amherst's Customer Success Manager compensation is $6,082 less than the US average for a Customer Success Manager. Customer Success Manager salaries at UMass Amherst can range from $35,000 - $62,000.

The Customer Support Department at UMass Amherst earns $3,122 more on average than the Operations Department.

Last updated 2 months ago.

$13k
$23k
$32k
$41k
$12.04M
$45,707
Average Compensation
$43,957
avg. base
$1,750
avg. bonus

Customer Success Manager Salaries at UMass Amherst

Customer Success Managers earn $1,061 more than CS Reps, and $22,823 less than Technical Supports.

Customer Service Manager
$93k*
Technical Support
$69k*
CS Rep
$45k*
* estimated salary

Compensation at UMass Amherst by Department

The Customer Support Department averages $3,122 more than the Operations Department, and $2,833 less than the Finance Department

Finance
$72,291 Avg. total comp.
+$3k
Customer Support
$69,458 Avg. total comp.
Operations
$66,336 Avg. total comp.
-$3k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to UMass Amherst reported making $44,446, while the average male Customer Success Manager at similar sized companies reported making $460,347.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Success Manager at companies similar size to UMass Amherst reported making $64,000, while the average Native American Customer Success Manager at similar sized companies reported making $33,500.

How Customer Success Managers at UMass Amherst Rate Their Compensation

The majority of Customer Success Managers at UMass Amherst believe they're not compensated fairly. 50% of Customer Success Managers at UMass Amherst say they receive annual bonuses, and the vast majority (87%) are satisfied with their benefits. See more compensation ratings at UMass Amherst

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