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UserIQ Claimed Company

UserIQ provides product intelligence, customer insights and user engagement tools to help businesses align around their users' needs. read more

EMPLOYEE PARTICIPANTS: 4

TOTAL RATINGS: 66

CEO: Tyler Winkler

UserIQ Company Culture

UserIQ Culture

This score is derived from employee ratings & reviews

2.6/5

UserIQ's Overall Culture is rated D

Top Rated Culture Dimensions

Manager

Retention

C-

Team

C-

Leadership

D+

Perks & Benefits

D+

UserIQ CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Tyler Winkler

55 /100

Diversity at UserIQ

N/A

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Women at UserIQ

N/A

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UserIQ eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-34

UserIQ employees are -34% more likely to recommend UserIQ as a great place to work

33%	Promoters
0%	Passives
67%	Detractors

Working at UserIQ

Working at UserIQ is rated below average by 4 employees, across various culture dimensions. UserIQ employees rate Manager highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting UserIQ’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Atlanta. See below in detail how working at UserIQ was rated by employees.

Overall Company Culture at UserIQ

Overall Company Culture at UserIQ is rated D

Last updated months ago

Bottom

20%

UserIQ ranks in the Bottom 20% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

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UserIQ Employee Reviews

Out of 12 UserIQ employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping UserIQ improve their work culture.

89%

11%

Positive Reviews	89%
Constructive Feedback	11%

Positive Reviews From UserIQ Employees

What do you like best about the leadership team?
They are always transparent and realistic with us, great about keeping us on track with goals, always pushing us to reach new heights, they show a dedication to each employee's professional and personal development.
Anonymous Review
What are some of the best things about your team?
My team is incredibly aligned with one another and with other teams within the company. They are all dedicated to success and innovation, always looking for better or more efficient ways to do things.
Anonymous Review
What is most positive about the culture and environment at your company?
It's hard work but people rarely complain. We're all dedicated to seeing things through and building a fantastic product and company together. We hold regular meetings about culture improvements and are always refining and getting better.
Anonymous Review

Constructive Feedback From UserIQ Employees

What's going wrong and how can it be improved?
We don't have a clear product roadmap or release process due to lack of product leadership. Every other team in our company is suffering as a result.
Anonymous Review

UserIQ Company Information

UserIQ Company Overview

UserIQ provides product intelligence, customer insights and user engagement tools to help businesses align around their users' needs.

UserIQ Mission, Vision & Values

UserIQ Mission Statement

UserIQ helps businesses realize the full value of customer success by equipping CS teams with the product analytics, customer insights, and user engagement tools needed to fight churn, grow their accounts, and align the entire business around their users’ needs.

UserIQ Vision Statement

Empower customer success teams to focus all departments on achieving users’ unique goals. With our platform, customer success becomes a business mindset, not just a function. And when your entire business is centered on success, you’ll succeed too.

UserIQ Values

Set ourselves up for success
Be intentional
Prioritize customers
Lead by trust
Learn and grow
Celebrate one another

UserIQ Mission, Vision & Values

Headquarter	1040 Crown Pointe Pkwy Suite 325 Atlanta, GA 30338 United States of America
Website	www.useriq.com
Founding Date	2014
Tel	(404) 417-3307
Company Status	Private
Jobs	www.useriq.com/careers
Social Sites

UserIQ Competitors

UserIQ competitors include Taplytics, Appcues, and Swivl. UserIQ ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how UserIQ compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About UserIQ Competitors

UserIQ Employees

4 employees at UserIQ have reviewed UserIQ across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 4 UserIQ employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at UserIQ are mostly dissatisfied with their total compensation at UserIQ, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at UserIQ are generally satisfied with their team. 4 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at UserIQ are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at UserIQ believe the environment at UserIQ is positive. Most Participants believe the pace of work at UserIQ is a bit slow. About 33% of the employees at UserIQ work 8 hours or less.

Overall, the employees at UserIQ are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining UserIQ - Employee Onboarding

The prevailing opinion from Comparably users in Atlanta about their company is that it was very prepared on their first day. Atlanta employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

UserIQ Employee Onboarding

UserIQ KPIs and OKRs

At this moment no UserIQ employees have provided insight into whether or not they clearly understand UserIQ's KPIs and OKRs.

Answer	Percent
Yes	0%
No	0%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

UserIQ KPIs & OKRs

UserIQ CEO & Leadership

UserIQ CEO - Tyler Winkler

55 /100

UserIQ’s CEO Tyler Winkler started in this role in 2019. Tyler’s approval rate is lower compared to CEOs at similar sized companies, putting Tyler in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Atlanta. Tyler Winkler’s employees rank UserIQ in the Bottom 45% for Manager, in the Bottom 35% for Retention, and in the Bottom 35% for Team. When compared to UserIQ’s competitors, Tyler Winkler ranks below both Swivl CEO Brian Lamb and Taplytics CEO Aaron Glazer.

UserIQ Leadership

The UserIQ Executive Team is rated a “D” and led by CEO Tyler Winkler, Chief Marketing Officer Nicole Wojno, and Founder and Chief Product Officer Aaron Aycock

Explore UserIQ Leadership Team

Diversity & Inclusion at UserIQ

The Diversity score provides insights into how diverse employees feel and rate their work experience at UserIQ across various culture dimensions.

Ranked Culture the Highest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100

Men N/A/100

Diverse Employees N/A/100

Explore UserIQ Diversity & Inclusion

UserIQ Perks & Benefits

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance

Paid Time Off

PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan
Performance Bonus
Employee Stock Purchase Plan

Office Perks

Free Food
Pet-Friendly
Company Social Outings
Work From Home Policy
Unique Office Space

Explore UserIQ Perks and Benefits

UserIQ PTO

UserIQ PTO policy is a critical component of the benefits package offered to employees.

Answer	Percent
Flex Time	0%
Vacation Policy	0%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	0%
$500 -$1000/mo	0%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

UserIQ PTO Policy

UserIQ Careers

UserIQ Jobs

No Recent Jobs found for UserIQ on Comparably

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Let UserIQ Know You Want To Work There

Overview of Candidates Interested in UserIQ on Comparably

Candidates By Department

	Sales	100%

Candidates By Location

	Atlanta	100%

Frequently Asked Questions regarding UserIQ

What is UserIQ address?

UserIQ location is at 1040 Crown Pointe Pkwy Suite 325

Who is the CEO of UserIQ?

UserIQ CEO is Tyler Winkler, their score by employees is 55

What are the salaries in UserIQ

The average salary for employees in UserIQ is 69181$

What is UserIQ eNPS?

The eNPS for UserIQ is -34

Who are UserIQ competitors?

UserIQ main competitors are Taplytics, Appcues, Swivl

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