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Anonymously Rate Your Experience & Make Work BetterUserVoice employees are -34% more likely to recommend UserVoice as a great place to work
| 33% | Promoters |
|---|---|
| 0% | Passives |
| 67% | Detractors |
Working at UserVoice is rated below average by 4 employees, across various culture dimensions. UserVoice employees rate Meetings highest among all categories, and think that Manager and Outlook have the most room for improvement, putting UserVoice’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in San Francisco. See below in detail how working at UserVoice was rated by employees.
Overall Company Culture at UserVoice is rated C
Last updated months ago
UserVoice ranks in the Bottom 45% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 2 UserVoice employee reviews, 100% were constructive reviews with the goal of helping UserVoice improve their work culture.
| Positive Reviews | 0% |
|---|---|
| Constructive Feedback | 100% |
What does the leadership team need to get better at?Need to hire adults
Why do you feel undervalued and what would make you feel better about your compensation?Paid way less than market and not everyone hits quota
User feedback made easy and actionable.
We’re on a mission to change the way the world builds software and digital products for the better.
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| Headquarter | 655 Montgomery St Suite 1170 San Francisco, CA 94111 United States of America |
|---|---|
| Website | www.uservoice.com/ |
| Founding Date | 2007 |
| Tel | (888) 840-0280 |
| Company Status | Private |
| Jobs | www.uservoice.com/about/#join-us |
UserVoice competitors include HubSpot, Salesforce, Zendesk, and Helpshift. UserVoice ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how UserVoice compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

4 employees at UserVoice have reviewed UserVoice across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 UserVoice employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at UserVoice are generally satisfied with their total compensation at UserVoice, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at UserVoice are extremely happy with their team. 4 Participants grade the quality of their coworkers a B. The majority believe the meetings at UserVoice are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at UserVoice believe the environment at UserVoice is positive. Most Participants believe the pace of work at UserVoice is comfortably fast. About 66% of the employees at UserVoice work 8 hours or less.
Overall, the employees at UserVoice are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no UserVoice employees have provided insight into whether or not they clearly understand UserVoice's KPIs and OKRs.
Richard’s approval rate is lower compared to CEOs at similar sized companies, putting Richard in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in San Francisco. Richard White’s employees rank UserVoice in the Top 20% for Meetings, in the Top 25% for Team, and in the Top 40% for Happiness. When compared to UserVoice’s competitors, Richard White ranks below both Zendesk CEO Tom Eggemeier and Helpshift CEO Abinash Tripathy.
The UserVoice Executive Team is rated a “C-” and led by CEO Richard White, Vice President of Engineering Matt Young, and VP, Customer Success Aaron Lapierre
Richard White CEO / President
Richard White serves as the CEO / President of UserVoice.
Matt Young Vice President of Engineering
Matt Young serves as the Vice President of Engineering of UserVoice. Matt currently resides in the Raleigh-Durham, North... read more
Aaron Lapierre VP, Customer Success
Aaron Lapierre serves as the VP, Customer Success of UserVoice.
Don Sedota VP of Product
Don Sedota serves as the VP of Product of UserVoice.
How much do people at UserVoice get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at UserVoice is $123,206, or $59 per hour, while the estimated median salary is $143,284, or $68 per hour.
At UserVoice, the highest paid job is a Director of Engineering at $193,290 annually and the lowest is a CS Rep at $55,376 annually. Average UserVoice salaries by department include: HR at $106,246, Engineering at $136,599, Operations at $98,430, and Sales at $286,289. Half of UserVoice salaries are above $143,284.
3 employees at UserVoice rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 9 ratings) while 3 employees at UserVoice rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 3 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $82k | $82k | 1st Percentile |
20th Percentile $114k | $114k | 20th Percentile |
40th Percentile $143k | $143k | 40th Percentile |
60th Percentile $210k | $210k | 60th Percentile |
80th Percentile $250k | $250k | 80th Percentile |
100th Percentile $356k | $356k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at UserVoice across various culture dimensions.
UserVoice PTO policy is a critical component of the benefits package offered to employees.

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Candidates By Department
Sales | 100% |
|---|
Candidates By Location
San Francisco | 100% |
|---|
What is UserVoice address?
UserVoice location is at 655 Montgomery St Suite 1170
Who is the CEO of UserVoice?
UserVoice CEO is Richard White, their score by employees is 67
What is UserVoice eNPS?
The eNPS for UserVoice is -34
What is the salary for Sales Manager in UserVoice?
Sales Manager average salary in the US is 153k
What are the salaries in the Finance in UserVoice?
The average salaries for Finance in UserVoice is 86k