Helpshift vs UserVoice | Comparably
Comparably
Profile Image
VS
Helpshift Claimed Company
EMPLOYEE
PARTICIPANTS
8
TOTAL
RATINGS
84
UserVoice Claimed Company
EMPLOYEE
PARTICIPANTS
4
TOTAL
RATINGS
51

Helpshift vs UserVoice

Compare Helpshift versus UserVoice for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 8 employees and customers of Helpshift and 4 employees and customers of UserVoice.

Helpshift

Helpshift's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Helpshift. Their current valuation is $115.00M.

UserVoice

UserVoice's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of UserVoice.

3.7/5
Product Quality
3.9/5
3.7/5
Pricing
3.6/5
3.7/5
Customer Service
3.7/5
28
NPS Score
52%Promoters
24%Passive
24%Detractors

Net Promoter Score
Winner by 18

10
NPS Score
45%Promoters
20%Passive
35%Detractors

See how Helpshift compares to its competitors

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Freshdesk
Good for Business
HelpCrunch
Parature
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Hustle, Inc

See how UserVoice compares to its competitors

HubSpot
Salesforce
Zendesk
Folloze
Freshdesk
Genesys
Localocracy

Working at Helpshift vs Working at UserVoice

Abinash Tripathy Helpshift's CEO
78 / 100

CEO Rating
Winner by 11%

Richard White UserVoice's CEO
Richard White
67 / 100

CEO Rating

Helpshift

Helpshift doesn't have enough ratings to calculate the Team Culture Ratings.

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UserVoice

Employees at UserVoice rate their CEO, Richard White, 67/100. This score is 11% lower than the scores of Helpshift's CEO, Abinash Tripathy.

CEO Score 78
CEO Score
CEO Score 67
Overall Culture 76
Overall Culture
Overall Culture 70
eNPS
-34
Gender Score N/A
Gender Score
Gender Score N/A
Diversity Score N/A
Diversity Score
Diversity Score N/A
Perk And Benefits 85
Perk And Benefits
Perk And Benefits 68
Professional Dev. N/A
Professional Dev.
Professional Dev. N/A

Overall Culture at Helpshift vs UserVoice

76
/ 100
Helpshift

Employees at Helpshift rate their Overall Culture a 76/100.

Overall Culture
Winner by 6%

70
/ 100
UserVoice

Employees at UserVoice rate their Overall Culture a /100.

  • Helpshift
  • UserVoice71

Employee Net Promoter Score at Helpshift vs UserVoice

0
eNPS
Helpshift
1 Promoters 33%
1 Passives 34%
1 Detractors 33%

Employee Net Promoter Score
Winner by 34%

-34
eNPS
UserVoice
1 Promoters 33%
0 Passives 0%
2 Detractors 67%

Employee Net Promoter Score
Winner by %

  • Helpshift0
  • UserVoice

Gender Score at Helpshift vs UserVoice

?
Not enough ratings
Helpshift

Helpshift doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
UserVoice

UserVoice doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

    Diversity Score at Helpshift vs UserVoice

    ?
    Not enough ratings
    Helpshift

    Helpshift doesn't have enough ratings to calculate Diversity Score ratings.

    Know someone that works there? Invite them to rate their experience.

    ?
    Not enough ratings
    UserVoice

    UserVoice doesn't have enough ratings to calculate Diversity Score ratings.

    Know someone that works there? Invite them to rate their experience.

      Perk and Benefits Score at Helpshift vs UserVoice

      85
      / 100
      Helpshift

      Employees at Helpshift rate their Perk and Benefits Score a 85/100.

      Perk and Benefits Score
      Winner by 17%

      68
      / 100
      UserVoice

      Employees at UserVoice rate their Perk and Benefits Score a /100.

      • Helpshift100
      • UserVoice

      Professional Development Score at Helpshift vs UserVoice

      ?
      Not enough ratings
      Helpshift

      Helpshift doesn't have enough ratings to calculate Professional Development Score ratings.

      Know someone that works there? Invite them to rate their experience.

      ?
      Not enough ratings
      UserVoice

      UserVoice doesn't have enough ratings to calculate Professional Development Score ratings.

      Know someone that works there? Invite them to rate their experience.

        Leadership Culture Ratings vs UserVoice

        Helpshift
        67 / 100

        Leadership Culture Ratings vs UserVoice
        Winner by 9%

        UserVoice
        58 / 100

        Helpshift rates % higher than UserVoice on Leadership Culture Ratings vs UserVoice Ratings based on looking at 28 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Does your manager seem to care about you as a person?".

        • Helpshift67
        • UserVoice

        Compensation Culture Ratings vs UserVoice

        Helpshift
        77 / 100

        Compensation Culture Ratings vs UserVoice
        Winner by 8%

        UserVoice
        69 / 100

        Helpshift rates % higher than UserVoice on Compensation Culture Ratings vs UserVoice Ratings based on looking at 23 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "What is the best part about your compensation package?".

        • Helpshift80
        • UserVoice

        Team Culture Ratings vs UserVoice

        Helpshift
        83 / 100
        UserVoice
        87 / 100

        Helpshift rates % lower than UserVoice on Team Culture Ratings vs UserVoice Ratings based on looking at 21 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

        • Helpshift88
        • UserVoice

        Environment Culture Ratings vs UserVoice

        Helpshift
        78 / 100

        Environment Culture Ratings vs UserVoice
        Winner by 9%

        UserVoice
        69 / 100

        Helpshift rates % higher than UserVoice on Environment Culture Ratings vs UserVoice Ratings based on looking at 24 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What % of the time are you bored at work?".

        • Helpshift81
        • UserVoice

        Sentiment Culture Ratings vs UserVoice

        Helpshift
        80 / 100

        Sentiment Culture Ratings vs UserVoice
        Winner by 20%

        UserVoice
        60 / 100

        Helpshift rates % higher than UserVoice on Sentiment Culture Ratings vs UserVoice Ratings based on looking at 24 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

        • Helpshift
        • UserVoice58

        See how Helpshift compares to its competitors

        See how UserVoice compares to its competitors