Helpshift Claimed Company

EMPLOYEE PARTICIPANTS: 8

TOTAL RATINGS: 84

Zoho

EMPLOYEE PARTICIPANTS: 19

TOTAL RATINGS: 167

Helpshift vs Zoho

Compare Helpshift versus Zoho for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 8 employees and customers of Helpshift and 19 employees and customers of Zoho.

Helpshift

Helpshift's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Helpshift. Their current valuation is $115.00M.

Zoho

Zoho's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Zoho.

3.7/5

Product Quality

4.2/5

3.7/5

Pricing

4.3/5

3.7/5

Customer Service

4.1/5

NPS Score

52%	Promoters
24%	Passive
24%	Detractors

NPS Score

65%	Promoters
11%	Passive
24%	Detractors

Net Promoter Score
Winner by 13

See how Helpshift compares to its competitors

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See how Zoho compares to its competitors

Working at Helpshift vs Working at Zoho

78 / 100

CEO Rating

Sridhar Vembu

86 / 100

CEO Rating
Winner by 8%

Helpshift

Helpshift doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zoho

Employees at Zoho rate their CEO, Sridhar Vembu, 86/100. This score is 8% higher than the scores of Helpshift's CEO, Abinash Tripathy.

CEO Score 78

CEO Score

CEO Score 86

Overall Culture 76

Overall Culture

Overall Culture 83

eNPS

Gender Score N/A

Gender Score

Gender Score N/A

Diversity Score N/A

Diversity Score

Diversity Score 84

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 77

Professional Dev. N/A

Professional Dev.

Professional Dev. N/A

Overall Culture at Helpshift vs Zoho

/ 100

Helpshift

Employees at Helpshift rate their Overall Culture a 76/100.

/ 100

Zoho

Employees at Zoho rate their Overall Culture a /100.

Overall Culture
Winner by 7%

Helpshift
Zoho84

Employee Net Promoter Score at Helpshift vs Zoho

eNPS

Helpshift

1 Promoters 33%

1 Passives 34%

1 Detractors 33%

eNPS

Zoho

10 Promoters 67%

2 Passives 13%

3 Detractors 20%

Employee Net Promoter Score
Winner by %

Helpshift
Zoho46

Gender Score at Helpshift vs Zoho

Not enough ratings

Helpshift

Helpshift doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zoho

Zoho doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Diversity Score at Helpshift vs Zoho

Not enough ratings

Helpshift

Helpshift doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zoho

Employees at Zoho rate their Diversity Score a /100.

Diversity Score
Winner

Zoho85

Perk and Benefits Score at Helpshift vs Zoho

/ 100

Helpshift

Employees at Helpshift rate their Perk and Benefits Score a 85/100.

Perk and Benefits Score
Winner by 8%

/ 100

Zoho

Employees at Zoho rate their Perk and Benefits Score a /100.

Helpshift
Zoho80

Professional Development Score at Helpshift vs Zoho

Not enough ratings

Helpshift

Helpshift doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zoho

Zoho doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Leadership Culture Ratings vs Zoho

Helpshift rates % lower than Zoho on Leadership Culture Ratings vs Zoho Ratings based on looking at 53 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Are your company's goals clear, and are you invested in them?".

Helpshift
Zoho82

Compensation Culture Ratings vs Zoho

Helpshift rates % lower than Zoho on Compensation Culture Ratings vs Zoho Ratings based on looking at 41 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "What is the best part about your compensation package?".

Helpshift
Zoho85

Team Culture Ratings vs Zoho

Helpshift rates % lower than Zoho on Team Culture Ratings vs Zoho Ratings based on looking at 36 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Helpshift
Zoho92

Environment Culture Ratings vs Zoho

Helpshift rates % lower than Zoho on Environment Culture Ratings vs Zoho Ratings based on looking at 39 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "On average, how many hours do you work a day?".

Helpshift
Zoho83

Sentiment Culture Ratings vs Zoho

Helpshift

80 / 100

Sentiment Culture Ratings vs Zoho
Winner by 3%

Zoho

77 / 100

Helpshift rates % higher than Zoho on Sentiment Culture Ratings vs Zoho Ratings based on looking at 46 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Helpshift
Zoho78