Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 356

TOTAL RATINGS: 4389

Zoho

EMPLOYEE PARTICIPANTS: 19

TOTAL RATINGS: 167

Zendesk vs Zoho

Compare Zendesk versus Zoho for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 356 employees and customers of Zendesk and 19 employees and customers of Zoho.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.

Zoho

Zoho's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Zoho.

4.2/5

Product Quality

4.2/5

4/5

Pricing

4.3/5

4/5

Customer Service

4.1/5

NPS Score

62%	Promoters
15%	Passive
23%	Detractors

NPS Score

65%	Promoters
11%	Passive
24%	Detractors

Net Promoter Score
Winner by 2

See how Zendesk compares to its competitors

RightNow Technologies

Nemetschek Group

See how Zoho compares to its competitors

Working at Zendesk vs Working at Zoho

75 / 100

CEO Rating

Sridhar Vembu

86 / 100

CEO Rating
Winner by 11%

Zendesk

Zendesk doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zoho

Employees at Zoho rate their CEO, Sridhar Vembu, 86/100. This score is 11% higher than the scores of Zendesk's CEO, Tom Eggemeier.

CEO Score 75

CEO Score

CEO Score 86

Overall Culture 76

Overall Culture

Overall Culture 83

eNPS

Gender Score 78

Gender Score

Gender Score N/A

Diversity Score 74

Diversity Score

Diversity Score 84

Perk And Benefits 80

Perk And Benefits

Perk And Benefits 77

Professional Dev. 59

Professional Dev.

Professional Dev. N/A

Overall Culture at Zendesk vs Zoho

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a 76/100, with Legal and HR as the two departments that rate their experience the highest.

/ 100

Zoho

Employees at Zoho rate their Overall Culture a /100.

Overall Culture
Winner by 7%

Zendesk76
Zoho

Employee Net Promoter Score at Zendesk vs Zoho

eNPS

Zendesk

137 Promoters 48%

76 Passives 26%

75 Detractors 26%

eNPS

Zoho

10 Promoters 67%

2 Passives 13%

3 Detractors 20%

Employee Net Promoter Score
Winner by %

Zendesk21
Zoho

Gender Score at Zendesk vs Zoho

/ 100

Zendesk

Employees at Zendesk rate their Gender Score a 78/100, with HR and Legal as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Zoho

Zoho doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Zendesk78

Diversity Score at Zendesk vs Zoho

/ 100

Zendesk

Employees at Zendesk rate their Diversity Score a 74/100, with Customer Support and Design as the two departments that rate their experience the highest.

/ 100

Zoho

Employees at Zoho rate their Diversity Score a /100.

Diversity Score
Winner by 10%

Zendesk74
Zoho

Perk and Benefits Score at Zendesk vs Zoho

/ 100

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a 80/100, with Design and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

/ 100

Zoho

Employees at Zoho rate their Perk and Benefits Score a /100.

Zendesk81
Zoho

Professional Development Score at Zendesk vs Zoho

/ 100

Zendesk

Employees at Zendesk rate their Professional Development Score a 59/100, with Marketing and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

Zoho

Zoho doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Zendesk59

Leadership Culture Ratings vs Zoho

Zendesk rates % lower than Zoho on Leadership Culture Ratings vs Zoho Ratings based on looking at 1031 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Zendesk77
Zoho

Compensation Culture Ratings vs Zoho

Zendesk rates % lower than Zoho on Compensation Culture Ratings vs Zoho Ratings based on looking at 668 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

Zendesk76
Zoho

Team Culture Ratings vs Zoho

Zendesk rates % lower than Zoho on Team Culture Ratings vs Zoho Ratings based on looking at 590 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

Zendesk82
Zoho

Environment Culture Ratings vs Zoho

Zendesk rates % lower than Zoho on Environment Culture Ratings vs Zoho Ratings based on looking at 602 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What needs to change to make the company culture better?".

Zendesk75
Zoho

Sentiment Culture Ratings vs Zoho

Zendesk

78 / 100

Sentiment Culture Ratings vs Zoho
Winner by 1%

Zoho

77 / 100

Zendesk rates % higher than Zoho on Sentiment Culture Ratings vs Zoho Ratings based on looking at 687 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

Zendesk78
Zoho