Genesys vs UserVoice | Comparably
Profile Image
VS
Genesys Claimed Company
EMPLOYEE
PARTICIPANTS
235
TOTAL
RATINGS
2618
UserVoice Claimed Company
EMPLOYEE
PARTICIPANTS
4
TOTAL
RATINGS
51

Genesys vs UserVoice

Compare Genesys versus UserVoice for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 235 employees and customers of Genesys and 4 employees and customers of UserVoice.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

UserVoice

UserVoice's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of UserVoice.


3.7/5
Product Quality
3.9/5
3.7/5
Pricing
3.6/5
3.7/5
Customer Service
3.7/5
11
NPS Score
44%Promoters
23%Passive
33%Detractors

Net Promoter Score
Winner by 1

10
NPS Score
45%Promoters
20%Passive
35%Detractors

Working at Genesys vs Working at UserVoice

Tony Bates Genesys' CEO
72 / 100

CEO Rating
Winner by 5%

67 / 100

CEO Rating

Genesys

Genesys doesn't have enough ratings to calculate the Team Culture Ratings.

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UserVoice

Employees at UserVoice rate their CEO, Richard White, 67/100. This score is 5% lower than the scores of Genesys' CEO, Tony Bates.


CEO Score 72
CEO Score
CEO Score 67
Overall Culture 66
Overall Culture
Overall Culture 70
15
eNPS
-34
Gender Score 74
Gender Score
Gender Score N/A
Diversity Score 54
Diversity Score
Diversity Score N/A
Perk And Benefits 67
Perk And Benefits
Perk And Benefits 68
Professional Dev. 45
Professional Dev.
Professional Dev. N/A

Overall Culture at Genesys vs UserVoice

66
/ 100
Genesys

Employees at Genesys rate their Overall Culture a 66/100, with HR and Product as the two departments that rate their experience the highest.

70
/ 100
UserVoice

Employees at UserVoice rate their Overall Culture a /100.

Overall Culture
Winner by 4%

  • Genesys66
  • UserVoice

Employee Net Promoter Score at Genesys vs UserVoice

15
eNPS
Genesys
92 Promoters 47%
42 Passives 21%
63 Detractors 32%

Employee Net Promoter Score
Winner by 49%

-34
eNPS
UserVoice
1 Promoters 33%
0 Passives 0%
2 Detractors 67%
  • Genesys14
  • UserVoice

Gender Score at Genesys vs UserVoice

74
/ 100
Genesys

Employees at Genesys rate their Gender Score a 74/100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
UserVoice

UserVoice doesn't have enough ratings to calculate Gender Score ratings.

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  • Genesys74

Diversity Score at Genesys vs UserVoice

54
/ 100
Genesys

Employees at Genesys rate their Diversity Score a 54/100, with Sales and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
UserVoice

UserVoice doesn't have enough ratings to calculate Diversity Score ratings.

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  • Genesys54

Perk and Benefits Score at Genesys vs UserVoice

67
/ 100
Genesys

Employees at Genesys rate their Perk and Benefits Score a 67/100, with HR and Customer Support as the two departments that rate their experience the highest.

68
/ 100
UserVoice

Employees at UserVoice rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 1%

  • Genesys67
  • UserVoice

Professional Development Score at Genesys vs UserVoice

45
/ 100
Genesys

Employees at Genesys rate their Professional Development Score a 45/100, with Sales and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

0
/ 100
UserVoice

UserVoice doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Genesys45

Leadership Culture Ratings vs UserVoice

Genesys
69 / 100

Leadership Culture Ratings vs UserVoice
Winner by 11%

Genesys rates % higher than UserVoice on Leadership Culture Ratings vs UserVoice Ratings based on looking at 624 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Does Your Boss Hurt Your Company Culture?".

  • Genesys69
  • UserVoice

Compensation Culture Ratings vs UserVoice

Genesys rates % lower than UserVoice on Compensation Culture Ratings vs UserVoice Ratings based on looking at 385 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your Benefits?".

  • Genesys67
  • UserVoice

Team Culture Ratings vs UserVoice

Genesys rates % lower than UserVoice on Team Culture Ratings vs UserVoice Ratings based on looking at 329 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

  • Genesys71
  • UserVoice

Environment Culture Ratings vs UserVoice

Genesys rates % lower than UserVoice on Environment Culture Ratings vs UserVoice Ratings based on looking at 339 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "On average, how many hours do you work a day?".

  • Genesys63
  • UserVoice

Sentiment Culture Ratings vs UserVoice

Genesys
71 / 100

Sentiment Culture Ratings vs UserVoice
Winner by 11%

Genesys rates % higher than UserVoice on Sentiment Culture Ratings vs UserVoice Ratings based on looking at 421 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

  • Genesys71
  • UserVoice