uShip Culture | Comparably
uShip Claimed Company
uShip.com is the world’s largest and most trusted transportation marketplace primarily serving the freight, household goods and vehicle shipping markets. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
28
TOTAL
RATINGS
594

uShip Company Culture

uShip Culture

This score is derived from employee ratings & reviews
3.8/5
uShip's Overall Culture is rated B

Top Rated Culture Dimensions

uShip CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Sean Wu uShip's CEO
Sean Wu
77 /100

Diversity at uShip

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at uShip have rated Compensation, Perks And Benefits, and Work Culture as the highest categories they have scored

Women at uShip

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at uShip have rated Happiness, Compensation, and Perks And Benefits as the highest categories they have scored

uShip eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

56

uShip employees are 56% more likely to recommend uShip as a great place to work

64%Promoters
28%Passives
8%Detractors

Working at uShip

Working at uShip is rated average by 28 employees, across various culture dimensions. uShip employees are most satisfied about Compensation, Perks And Benefits, and Happiness categories, putting uShip’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Austin. See below in detail how working at uShip was rated by employees.

Overall Company Culture at uShip

B

Overall Company Culture at uShip is rated B

Last updated months ago

Top
35%

uShip ranks in the Top 35% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 28 Employees

View Results
0
20
40
60
80
100
Engineering
74
Engineering74

uShip Employee Reviews

Out of 63 uShip employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping uShip improve their work culture.

87%
13%
Positive Reviews87%
Constructive Feedback13%

Positive Reviews From uShip Employees

  • What do you like best about your company?
    The people and monthly doordash credit
  • What are some of the best things about your team?
    Optimistic, self-starters, fun, knowledgeable, helpful
  • What is most positive about the culture and environment at your company?
    a culture of shared values

Constructive Feedback From uShip Employees

  • What would you most like to see improved at your company?
    Leadership and management style from the marketing department
  • What needs to change to make the company culture better?
    Listen to and empower your employees.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I'm being paid below market rate for the responsibilities being assigned to me.

uShip Company Information

uShip Company Overview

uShip.com is the world’s largest and most trusted transportation marketplace primarily serving the freight, household goods and vehicle shipping markets.

uShip was founded in 2003 and its current CEO is Sean Wu. Since its inception 23 years ago, uShip has grown to 105 employees.

uShip Mission, Vision & Values

uShip Mission Statement

Delivering the impossible.

uShip Vision Statement

To make shipping big items as simple as mailing a letter.

uShip Values

  • COLLABORATION
  • EXECUTION
  • INNOVATION
  • GRIT
  • RESPECT
  • AUTHENTICITY

Sustainability and Corporate Social Responsibility at uShip

uShip has been led by heart throughout its existence, supporting the Austin community with uShip Gives, its philanthropic arm, and nationwide through a charitable shipment program supporting veterans, animal shelters, and disaster relief efforts. uShip also grants each employee a $500 donation match annually to any qualifying charity of their choosing. uShip Gives has partnered with charities benefiting underprivileged and at risk youth, LGBTQ+ communities, individuals experiencing homelessness, educators, veterans, and homeless pets, often engaging the power of the uShip.com platform to do the most good.

Headquarter708 Congress Ave
Austin, TX 78701
United States of America
Websitewww.uship.com
Founding Date2003
Tel800-698-7447
Company StatusPrivate
Social Sites

uShip Employees

uShip has 105 employees. 28 employees at uShip have reviewed uShip across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 28 uShip employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at uShip are extremely happy with their total compensation at uShip, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at uShip are pleased with their team. 28 Participants grade the quality of their coworkers a B-. The majority believe the meetings at uShip are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at uShip believe the environment at uShip is positive. Most Participants believe the pace of work at uShip is comfortably fast. About 89% of the employees at uShip work 8 hours or less.

Overall, the employees at uShip are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
uShip employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at uShip report the work pace is comfortably fast
Work Pace
A Day in the Life
100% of uShip employees look forward to interacting with their team every day
Coworkers
A Day in the Life
uShip employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
87% of uShip employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
uShip employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
89% of uShip employees call their work environment positive
Environment

Joining uShip - Employee Onboarding

The prevailing opinion from employees about joining uShip is that the company was prepared on their first day. uShip employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

uShip KPIs and OKRs

At uShip 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of uShip's KPIs and OKRs is essential for its success. Out of 15 uShip employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 13 have said yes.

AnswerPercent
Yes87%
No13%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

uShip CEO & Leadership

uShip CEO - Sean Wu

Sean Wu uShip's CEO
77 /100

uShip’s CEO Sean Wu started in this role in 2024. Sean’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Austin. uShip’s CEO is highly regarded especially by employees with Over 10 Years experience, Female employees, and Caucasian employees. However, Hispanic or Latino employees, Male employees, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to uShip’s competitors, Sean Wu ranks right above Matson CEO Matthew Cox. Under Wu’s leadership, uShip employee respondents are most happy about their Compensation and the company’s Perks And Benefits. Diversity and Meetings are two areas, according to respondents, where uShip could stand to see real improvement.

uShip Leadership

The uShip Executive Team is rated a “C+” and led by CEO Sean Wu, Vice President Of Engineering Jason Morillo, and Chief Executive Officer Heather Salomon

  • Sean Wu  CEO / President

    Sean Wu CEO / President

    Sean Wu serves as the CEO / President of uShip.

  • Jason Morillo Vice President Of Engineering

    Jason Morillo serves as the Vice President Of Engineering of uShip.

  • Heather Salomon Chief Executive Officer

    Heather Salomon serves as the Chief Executive Officer of uShip.

  • Paul English VP, Finance

    Paul English serves as the VP, Finance of uShip.

  • Joe Ballato Chief Product Officer

    Joe Ballato serves as the Chief Product Officer of uShip.

uShip Salaries

How much does uShip pay?

How much do people at uShip get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at uShip is $81,718, or $39 per hour, while the estimated median salary is $204,693, or $98 per hour.

At uShip, the highest paid job is a Director of Engineering at $145,590 annually and the lowest is a Sales Associate at $36,993 annually. Average uShip salaries by department include: HR at $84,722, Design at $81,481, Business Development at $92,210, and IT at $97,386. Half of uShip salaries are above $204,693.

22 employees at uShip rank their Compensation in the Top 10% of similar sized companies in the US (based on 57 ratings) while 20 employees at uShip rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 36 ratings).

Last updated months ago.

1st Percentile
$86k
$86k1st Percentile
20th Percentile
$146k
$146k20th Percentile
40th Percentile
$198k
$198k40th Percentile
60th Percentile
$209k
$209k60th Percentile
80th Percentile
$219k
$219k80th Percentile
100th Percentile
$247k
$247k100th Percentile
$81,718*
Average Compensation
$204,693*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

uShip Salaries by Department

Explore uShip Salaries

Diversity & Inclusion at uShip

Diverse employees at uShip score the company 61/100 across various culture categories, placing uShip in the Bottom 15% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at uShip across various culture dimensions.

uShip welcomes and celebrates diversity in all its forms and we are committed to creating an inclusive environment for all employees. The uShip DEI Committee is a collaborative, employee-run group designed to actively cultivate, foster, and support diversity, equity and inclusion initiatives. Our current goals are focused on inclusive hiring practices and training, mentorship opportunities, and organizing DEI events.,,,

Ranked Culture the Highest

Women N/A/100
Men 76/100
Department - Engineering
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

uShip Perks & Benefits

uShip offers big-company benefits in a small-ish sized company because we really value and are committed to our people. There are even some extras that will surprise you. Remote or hybrid work options Monthly Wellness Reimbursements Home Office Reimbursements Company-paid meal delivery pass 100% Paid Health and Dental available 401(k) matching, no vesting Stock Options Pet Insurance Dog-friendly downtown office So much more!

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

uShip PTO

uShip's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. uShip's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo34%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo33%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

uShip Careers

uShip Jobs

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H1B Visa

In 2019, uShip applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

uShip has a total of 105 employees

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let uShip Know You Want To Work There

Overview of Candidates Interested in uShip on Comparably

Candidates By Department

Product
38%
All Industries
19%
Engineering
13%
Design
6%
HR
6%
Other
19%

Candidates By Location

Austin
75%
Cedar Park
6%
Lawton
6%
Other
13%

Frequently Asked Questions regarding uShip

What is uShip address?

uShip location is at 708 Congress Ave

Who is the CEO of uShip?

uShip CEO is Sean Wu, their score by employees is 77

What is uShip eNPS?

The eNPS for uShip is 56

What is the salary for Sales Manager in uShip?

Sales Manager average salary in the US is 129k

What are the salaries in the Business Development in uShip?

The average salaries for Business Development in uShip is 92k

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