USMD Culture | Comparably
USMD Holdings develops, operates and manages entities that deliver diagnostic, therapeutic and hospital-based health care to patients. read more
EMPLOYEE
PARTICIPANTS
10
TOTAL
RATINGS
156

USMD Company Culture

USMD Culture

This score is derived from employee ratings & reviews
2.9/5
USMD's Overall Culture is rated C-

Top Rated Culture Dimensions

USMD CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
John House USMD's CEO
John House
59 /100

Diversity at USMD

Women at USMD

USMD eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

0

USMD employees are 0% more likely to recommend USMD as a great place to work

44%Promoters
12%Passives
44%Detractors

Working at USMD

Working at USMD is rated below average by 10 employees, across various culture dimensions. USMD employees rate Retention highest among all categories, and think that Perks And Benefits and Executive Team have the most room for improvement, putting USMD’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Dallas. See below in detail how working at USMD was rated by employees.

Overall Company Culture at USMD

C-

Overall Company Culture at USMD is rated C-

Last updated months ago

Bottom
30%

USMD ranks in the Bottom 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

USMD Employee Reviews

Out of 7 USMD employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping USMD improve their work culture.

29%
71%
Positive Reviews29%
Constructive Feedback71%

Positive Reviews From USMD Employees

  • What did you like most about the interview process?
    Fast process; able to express myself.
  • What are some of the best things about your team?
    they are very very friendly

Constructive Feedback From USMD Employees

  • What's going wrong and how can it be improved?
    New, honest and fair office manager.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Increase/raise to keep up with rising cost of living.
  • What does the leadership team need to get better at?
    Being honest and educated on how to work alongside others of different cultures.

USMD Company Information

USMD Company Overview

USMD Holdings develops, operates and manages entities that deliver diagnostic, therapeutic and hospital-based health care to patients.

USMD Mission, Vision & Values

USMD Mission & Values

Make the health system work better for everyone, inspiring people to live healthier lives.

USMD Vision Statement

Lead the transformation of quality and compassionate healthcare delivery.

Headquarter6333 North State Highway 161, Suite 200
Irving, TX
United States of America
Websitewww.usmdinc.com
Founding Date1994
Tel2144934000
Company StatusPublic

USMD Competitors

USMD competitors include InTouch Health and Quidel. USMD ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how USMD compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    InTouch Health's Logo
    InTouch Health
    3.3/5
  2. #2
    USMD's Logo
    USMD
    2.9/5
  3. #3
    Quidel's Logo
    Quidel
    2.6/5

USMD Employees

10 employees at USMD have reviewed USMD across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 10 USMD employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at USMD are not very pleased with their total compensation at USMD, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at USMD are generally satisfied with their team. 10 Participants grade the quality of their coworkers a C. The majority believe the meetings at USMD are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at USMD believe the environment at USMD is positive. Most Participants believe the pace of work at USMD is comfortably fast. About 40% of the employees at USMD work 8 hours or less.

Overall, the employees at USMD are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining USMD - Employee Onboarding

The prevailing opinion from Comparably users in Dallas about their company is that it was prepared on their first day. Dallas employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

USMD KPIs and OKRs

Employees’ understanding of USMD's KPIs and OKRs is essential for its success. Out of 1 USMD employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

USMD CEO & Leadership

USMD CEO - John House

John House USMD's CEO
59 /100

John’s approval rate is lower compared to CEOs at similar sized companies, putting John in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Dallas. John House’s employees rank USMD in the Top 40% for Retention, in the Top 50% for Manager, and in the Bottom 45% for Meetings.

USMD Leadership

The USMD Executive Team is rated a “D” and led by CEO John House, Executive VP and CFO Jim Berend, and Medical Director Rupal Chiniwala

  • John House  CEO / President

    John House CEO / President

    John House serves as the CEO / President of USMD.

  • Jim Berend Executive VP and CFO

    Jim Berend serves as the Executive VP and CFO of USMD. Jim started at USMD in August of 2015. Jim currently resides in... read more

  • Rupal Chiniwala Medical Director

    Rupal Chiniwala serves as the Medical Director of USMD. Rupal started at USMD in September of 2012. Rupal currently... read more

  • Susan Scholz Managing Director

    Susan Scholz serves as the Managing Director of USMD. Susan started at USMD in March of 2014. Susan currently resides in... read more

  • Tim Smith Chief Information Officer

    Tim Smith serves as the Chief Information Officer of USMD. Tim started at USMD in April of 2017. Tim currently resides... read more

  • Richard Johnston Chief Physician Officer, Executive VP

    Richard Johnston serves as the Chief Physician Officer, Executive VP of USMD. Richard started at USMD in September of... read more

  • Angie OBrien Sr. Vice President Operations - Population Health Management

    Angie OBrien serves as the Sr. Vice President Operations - Population Health Management of USMD.

  • Laura Weber Vice President, Quality & Safety |Nursing

    Laura Weber serves as the Vice President, Quality & Safety |Nursing of USMD.

  • Charles Duyne Chief Medical Information Officer

    Charles Duyne serves as the Chief Medical Information Officer of USMD. Charles started at USMD in November of 2013.... read more

USMD Salaries

How much does USMD pay?

How much do people at USMD get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at USMD is $105,997, or $50 per hour, while the estimated median salary is $112,805, or $54 per hour.

At USMD, the highest paid job is a Director of Sales at $233,064 annually and the lowest is an Admin Assistant at $46,197 annually. Average USMD salaries by department include: IT at $65,075, Engineering at $134,554, Customer Support at $66,141, and Operations at $72,833. Half of USMD salaries are above $112,805.

6 employees at USMD rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 20 ratings) while 6 employees at USMD rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 8 ratings).

Salaries contributed from USMD employees include job titles like Project Manager. Comparably data has a total of 1 salary records from USMD employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$112k
$112k33rd Percentile
50th Percentile
$168k
$168k50th Percentile
67th Percentile
$223k
$223k67th Percentile
83rd Percentile
$241k
$241k83rd Percentile
100th Percentile
$283k
$283k100th Percentile
$105,997*
Average Compensation
$112,805*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

USMD Salaries by City

USMD Salaries by Department

Explore USMD Salaries

Diversity & Inclusion at USMD

The Diversity score provides insights into how diverse employees feel and rate their work experience at USMD across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

USMD Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy

USMD PTO

USMD's PTO and Vacation policy typically gives 15-20 days off a year. USMD's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo50%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

USMD Careers

USMD Jobs

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Overview of Candidates Interested in USMD on Comparably

Candidates By Department

IT
22%
Finance
22%
All Industries
22%
Customer Support
22%
Admin
11%

Candidates By Location

Dallas
33%
Aubrey
11%
Fort Worth
11%
Akron
11%
Rowlett
11%
Other
22%

Frequently Asked Questions regarding USMD

What is USMD address?

USMD location is at 6333 North State Highway 161, Suite 200

Who is the CEO of USMD?

USMD CEO is John House, their score by employees is 59

What is the salary for Director of Sales in USMD?

Director of Sales average salary in the US is 233k

What are the salaries in the Customer Support in USMD?

The average salaries for Customer Support in USMD is 66k

Who are USMD competitors?

USMD main competitors are InTouch Health, Quidel

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