Veem FAQs

Veem offers no fees on any international payments when sending foreign exchange.

If, as a receiver not located in the United States, you choose to accept USD for your payment, there is a landing fee of $20.00 USD.

For all domestic payments within the United States, there is a $1.00 transfer fee charged to the sender.

For more information about pricing, click here.

At this point, Veem is not processing payments though credit card. However, we do offer direct bank to bank payments. Veem has no limits on transfer amounts, and offers access to financing and line of credit services to help increase your cash flow.

To check the status of your payment, you can access the transaction tracker from your dashboard.

Select the transaction you would like more information on.

On the transaction page, you will see your payment in one of the following statuses with a solid green dot to the left of it:

Pending [your receiver/payer's] acceptance

Pending[your receiver/payer's] verification

Transfer from yours/your payers bank to Veem initiated

Transfer to yours/your receivers bank account initiated

When a step has been completed, the dot will change to green and white.

If the dot is yellow, our operations team will be reaching out to you shortly to confirm some information related to your account.

Your payment will land within an average of 2-3 business days, depending on the location of the receiver of funds.

Most payments with Veem take an average of 2-3 business days to land, with exceptions based on the country the payment is being received in. To learn more about payment times, please reach out to Customer Service at [email protected]

Once you've created your Veem account, you can customize your settings to create a personalized experience.

1. To access your settings, you must log in to your account. From veem.com, click the "Log In"button located on the top right corner of the screen. Customer Success

2. Once you have signed in to your Veem account, you will be redirected to your Dashboard. From the Dashboard, click the name of your business in the top right corner of your screen.

3. From here, you can access the entire Settings menu. Use the horizontal menu at the top of the screen to navigate to different settings, including banking information, users, logo, and more.

Learn more about getting started with Veem, or contact our team for personalized support.

Veem gives you more visibility when you send money online into your payments with end-to-end money tracking. Every time you send or receive money through Veem, well give you a transparent view of your money transfers payments route before it is delivered.

You can see the status of your payments from your dashboard, or get a closer look by clicking on your individual wire transfers transactions.

First, log in to your Veem account by selecting "Log In" from Veem.com. Customer Success

From your Dashboard, select "Payments Sent" from the horizontal menu.

All of your payments will be visible here. Click on an individual transaction to view its individual details.

Still need some help? Contact our team for personal support.

If you have received a payment from someone through Veem, there a simple 5 minute process in order to deposit those funds into your account.

The video below explains how to accept a payment with Veem. Alternatively, written instructions are provided below.

From the email, select "Accept Your Payment"to access your custom claim page.

Once on the claim page, confirm the currency you wish to receive the funds in (Note:USD accepted outside of the United States of America are subject to a $20 fee)

Confirm your banking details.

Create your password (Note:Your password must contain an uppercase, lowercase, number and special character)

Select "Continue".

Confirm your Name and Phone Number.

Enter Business Information Including:

Business Name

Business Type

Tax Identification Number

Industry

Address

Fill out the survey questions at the bottom of the page

Review and accept your payment.

A Veem account makes paying and getting paid safe and secure. Learn how to create a free Veem account.

Veem requires business information, including things like Tax ID number, industry and business address for verification purposes. To say compliant with federal and state regulation, Veem requires this information to validate your account and ensure the highest level of security for our customers and their payments.

When sending a payment, your money will be deposited in whatever your payee sets up as their funding account.

When receiving a payment, your money will be deposited in the bank account that is linked to your Veem account. Click here to learn how to change your bank information.

A strong password is essential to keep your Veem account secure.

If you have forgotten your password, you can reset it from the sign in page. If you remember your password, you can change it by logging in and then accessing your settings. Read on for detailed instructions for what to do if you have forgotten or need to change your password.

If you have forgotten your password:

1. When logging in to your Veem account, click "Need help?" on the bottom right corner of the screen. Customer Success

2. From here, you can either reset your password or confirm your email address. You will be prompted to enter your email address. You should see a confirmation email in your inbox within a few minutes. Follow the link to set up a new password.

If you remember your password and wish to change it:

1. If you remember your password and wish to change it, log in to your Veem account by selecting"Log In" from the homepage. Then, navigate to your settings by clicking on the name of your business in the top right corner (for more detailed instructions on accessing your account settings, click here ).

2. Using the horizontal settings menu, navigate to the "Password" header.

3. Enter your current password and your new password in the corresponding fields. When you are finished, select "Save".

If you need further assistance changing or resetting your password, please contact our team for personalized support.

Veem offers robust multi-user access features to support large multi-national companies and sole proprietors alike. With Veem, you can:

Create individual logins for each employee

Grant different permissions to different users

Enable one person to "draft" a payment and a second to "approve" it

Manage multiple Veem accounts with one login

How to add a User to your Account:

1. You must be logged in to your Veem Account to add a user. Select 'Log in' on the top right corner and enter your account details to continue.

2. Once you have logged in to your Dashboard, click your business name in the top right corner to navigate to the Settings page.

Customer Success

3. From your Settings page, select 'Users' from the horizontal menu on the top of your screen.

4. Once on the Users tab, select the blue "Add User"button in the top corner of the card.

From here, add your users email, name, and permissions. You can add or restrict permissions based on the expected use case for Veem of that user. Select "Permission Details"to expand the users permission options.

Pro tip: Mix and match permissions to create unique user profiles for each user's specific needs.

5. Click "Send Invite". Your user will receive an email where they can activate their profile and access your account.

Congratulations, you have now successfully added a new user to your Veem Account!

Learn more about getting started with Veem, or contact our team for personalized support.

Veem offers competitive foreign exchange rates for all of your international payments. Not only will you skip the normal sending fee charged by the bank, but we will offer you a lower rate. If you are interested in discussing a custom rate, contact your account manager or chat with us at [email protected].

Veem identifies the best possible route for a payment to take to maximize speed and reduce cost. Through a wide range of options, Veem identifies the best route and sends the payment. These options can include local bank transfers, SWIFT network payments, and in some cases blockchain transfers. All methods are secure, reliable, and efficient. The method chosen is based on the receiving corridor, the sending corridor, and the amount being sent.

Read more about Multi-rail technology.

While Veem has a wallet functionality, there is no requirement to use Veem like a wallet. Payments can be initiated and funds are pulled directly from your bank account.

While we would love to process every payment on Earth, because we are a financial services company we must abide by the regulations of the countries in which we operate.

Unfortunately, there are some situations we may not be able to accommodate:

Business Payments Only

Veem may only be used for business payments. We are not able to process "person-to-person" or remittance payments.

For goods or services

In general, payments must be for the exchange of goods or services. For example, you could use Veem to pay an invoice for the import of widgets, or to pay a freelance programmer in another country.

If the purpose for payment is unclear, Veem may request a copy of invoices or service contracts to clarify.

Veem is not permitted to process payments for "money businesses". This includes lending, escrow, securities, and collections.

Payroll to employees is prohibited.

Payments to 1099 contractors qualify as business payments and are permitted.

Inter-company payments are allowed if the two entities are separate. For example, a US company transferring to a foreign subsidiary would be allowed.

No Intermediaries

The named entities on each side of the transaction must be the original source and final destination of the funds. Funds may not pass-through an intermediary.

For example, an accountant or bookkeeper may not send or receive funds from their own Veem account on behalf of their customers. The Veem account must be established in the client's name and business information. (Click here to learn how to invite your accountant to use your Veem account.)

All funds must originate from the senders bank account and be received at the receivers bank account.

No Illegal Goods or Services

We are not able to process payments for goods and/or services that are illegal in the jurisdictions we serve.

See Appendix for Unacceptable Business Policy and List of Banned Countries. If a business activity is unclear, Veem will perform an enhanced review to determine business acceptability.

Veem cannot service any illegal drug, online pharmacy, or marijuana industry payments.

If you are unsure about whether or not your business is eligible to use Veem, our friendly Customer Success team is ready to answer all of your questions.

At this time, Veem does not offer a full mobile app. However, our platform is mobile friendly, customizable, and can be accessed through your browser of choice.

Contractors are able to accept payments and invoice customers to get paid through Veem. You need to be a member of a registered business to send payments with Veem. Contractors cannot send payments with Veem, but they can send invoices and get paid.

If you own a sole proprietorship, you are able to both send and receive payments with Veem.

Ready to get started? Create your Veem account now.

In order to use Veem, you must have:

An email address

A bank account

That's it!

Ready to get started? Create your Veem account now.

Veem allows you to handle your business payments easily around the world. With Veem you can:

Pay your suppliers and other vendors across 98 different countries.

Easily pay your contractors, both domestic and international.

Quickly create invoices to get paid by your customers.

Track your payments easily through integrations with your accounting software.

Request payment from customers using a custom pay link.

Ready to get started? Create your Veem account today!

1. Start by navigating to the sign-up page, which can be found by clicking the orange button on the top right corner of the homepage.

Send an Invoice

2.On the sign-up page, you can sign up 3 different ways

Sign up using your Intuit or Quickbooks account

Sign up using your Google account

Enter your email, location, and business name

3. If you signed up using Intuit or Google, you can skip to step 5. If you are using your email, open your email account and find the email from [email protected]. It should have a subject line that says "Please verify your email address for Veem."

4. Follow the link to continue submitting your information.

5. On the business information page, make sure to fill out the following info:

Business Type

TIN (Tax Identification Number)

Industry

Address

First and last name

Phone number

Basic questions about your current payment process.

6. You can also add your company website. This can help speed up the verification process later on.

7. If you would like to receive text notifications about new and existing payments, select "Receive payment notifications via SMS."If you would like your business to be easier to find for people looking to pay or invoice you, keep the "List my Business"box checked. Your business name and logo will be shown.

8. Click "Next."

9. On the following page, you need to enter your banking information. Select "Connect Bank Account" to link your bank. Fill in the following fields:

Bank Country

Bank Name

Bank Currency

Routing Number (ACH/Electronic)

Bank Account Number

10. Once completed, select "Finish."You will be redirected to your new Veem Dashboard.

Congratulations, your account has been created! Now you can Send a Payment,, Customize your Account, and much more.

At Veem, we have seen countless businesses affected by the rising tariff costs in the ongoing trade war with China, and small businesses across the U.S. are no different. We are stepping in to help them and give the global markets the support they need.

Veem's tariff relief program is available to those in the United States who are doing business with China and are affected in some way by the 818 items that have been listed in the ongoing trade war.

Businesses can earn up to $10,000 towards these tariff fees and can apply through our landing page located here.

All institutions have rates based on "spreads"; percentages of a transaction that are taken off to cover costs and often to turn a profit. Banks normally hide a large spread as a way to pull even more money from their customers. At Veem, we do charge a spread, but it will always be lower than the banks and Paypal.

When setting up a Veem account, any business can select List my Business so that other businesses may find them when sending payments or invoicing. If your vendors have selected this option, you will be able to search for them by name when sending invoices or payments.

here

If someone has already been added to your network, you can search for them on your network page.

Simply click "Send Payment"or "Request Payment" to pay or invoice a contact in your network.

Click to learn how to add a payee to your network.

Since Veem eliminates the standard sending and receiving fees you would get charged with your bank, Veem's source of income comes from the foreign exchange rate. Even with that fact, Veem offers lower rates than both your bank and Paypal.

Click here for more information about Veem's pricing.

Veem works to make sure you are paying as little as possible. While there are some small fees for certain scenarios, they are designed to help us better facilitate the payment while also cutting down on the cost to you overall. Below are the fees that we may charge on your account:

$20 USD-USD Fee

$1 Domestic Transfer

For more information about what it costs to use Veem, click here.

For more details about Veem's pricing or to speak to our Sales team, click here.

Veem is committed to Anti-Money Laundering (AML) compliance and Anti-Terrorist Financing and has built policy, procedures and reporting to prohibit the use of the Veem system for such activities.In support of our AML and Anti-TF policy and procedures Veem must:

Identify our customers (Know Your Customer): Customer information is collected during registration and during transactions. Based on the level of risk, Veem will ensure that it has a reasonable knowledge of the true identity of our customers. In verifying the customer, Veem will perform enhanced due diligence for those presenting higher risk and may require additional information such as photo identification.

Monitor transactions and activity: Veem employs a risk-based system and procedures to monitor on-going customer activity to detect fraud as well as money laundering activities. These include but are not limited to the placement, layering, and integration of funds.

Procedures for reporting: Procedures for reporting suspicious activity internally and to the relevant law enforcement authorities are implemented in appropriate circumstances.

Veem is prohibited from transacting with individuals, companies, and countries on prescribed Sanctions lists. Veem will, therefore, screen against European Union, US Office of Foreign Assets Control (OFAC), and other global sanctions lists in all jurisdictions in which we operate.

You can customize each one of your users with special security permissions, depending on what access they need for their day-to-day work.

Click here to learn how to add another user.

Click here to learn how to customize your user's security permissions to create an accountable approval process.

Click here to learn how to set up 2FA (Two Factor Authentication) for your Veem account.

Veem makes it easy to schedule your payments in advance. Save time and never miss a due date again when you schedule your payments ahead of time.

To schedule a payment, you must first log in to your Veem account.

After logging in to your Dashboard, select the blue "Send Payment" button. Customer Success

Enter your payment information as usual, including recipient, amount, and currency. Then, under "Payment Information", adjust the "Scheduled Date" to when you want your payment to be sent.

Select"Next" to continue to finalize your payment as usual. Your payment will be sent on the date you selected.

Learn more about sending payments with Veem, or contact our team for personalized support.

Veem allows you to control each User's permissions to support everyone from the sole proprietor to the multi-national.

Learn how to customize what each User on your Veem account can do.

Before you can adjust the permissions of a user, you must invite them to connect to your Veem account. To do this, log in to your Veem account by selecting "Log In"from veem.com.

From your Dashboard, click on your business name to navigate to your Settings. Customer Success

From your Settings, select "Users" from the horizontal menu on the top of your screen.

Here, you can adjust the permissions of each specific user. Check the boxes to create specific profiles for each individual user.You can add or restrict permissions based on the expected use case for Veem of that user. Your changes will be saved automatically.

Select "Permission Details" to view more details about what each permission allows a user to do.

If you would like to provide access to your Veem account to your accountant, select "Accountant User". Learn more about collaborating with your accountant and Veem.

To remove a User's access to your Veem account, select "Remove" beside the User's name.

You will be asked to confirm your choice. Select "Yes"to continue, or "No" to go back to your Settings.

Still having trouble adjusting the permissions of your Users? Read more about how to add Users, or contact our team for personal support.

If you are looking to send a payment to multiple people on the same day, Veem's Mass Pay feature may be a good fit to help make your payments even easier. To send payments through Mass Pay:

Access theToolstab on the left side screen.

Customer Success

From theToolstab select the Upload Nowlink on the Mass Pay card on the top left.

Download the template CSV file.

In whichever spreadsheet program you use, open the template file

Enter in the following information for each of your receivers:

Email

Type: pay

Amount

Currency

Business/Contractor Name

Country

Once you have completed filling out your vendor information, save the file.

Select the date on which you want the payments to be processed. Please note, this is the day the payments will be pulled from your account and not the day the payments will land.

Upload the file and select Save.

Your payments will be processed on the date you selected.

Need more help setting up Mass Pay with Veem? Contact our team for personalized support.

Veem is designed with the busy small business owner in mind. That's why we offer numerous integrations with popular accounting, bookkeeping, and productivity softwares.

Learn more about how to integrate Veem with Xero, Quickbooks, and Zapier.

Still having trouble connecting? Contact our Customer Success team for personalized support.

Yes, in order to receive a payment with Veem, you need to create an account. If your recipient has never used Veem before, they will receive an email letting them know they have received a payment with Veem. They will be prompted to enter their banking information, their business information, and a secure password. This one-time account set-up shouldn't take longer than five minutes.

Future payments between you and your payee will now be seamless!

Need more assistance getting started with Veem? Contact our Customer Success team for personalized support.

Veem and Quickbooks work together to simplify the payment and accounting process for small businesses. However, Veem's integration is intended for use with the Quickbooks Online Essentials subscription. If you are using the Simple Start subscription, some features may not work to their full potential.

Learn how to integrate your Quickbooks and Veem account here, or contact Customer Success for personalized support.

Veem makes it simple to report payments. Learn how to download a report of Payments sent, received, or requested.

To view your payment history, you must first log in to your Veem account.

Navigate to your Dashboard by selecting"Dashboard" from the left hand menu. Customer Success

From the horizontal menu on the top of the screen, select "Payments Sent", "Payments Received",or"Requests Sent" to download the corresponding data.

Click on the download icon on the right side of the screen to open the download dialogue. Then, select the time frame for which you want to download payment data.

Click "Download" when you have finished. This will prompt a download of your selected data as a CSV file. You may need to disable your popup blocker, if you are running one.

Learn more about getting started with Veem, or contact our team for personalized support.

When you are invoiced by an overseas vendor in USD - you may not need to set up QuickBooks multi-currency.

When you are invoiced in a foreign currency and would like to record the foreign exchange gain or loss then multi-currency may help you.

Here is a link to the QuickBooks multi-currency setup guide and some of the important considerations to make before switching it on.

Help other businesses in the network find you by adding your logo to your Veem account.

First, you must have already created a Veem account.

1. First, log in to your Veem Dashboard by clicking "Log In" in the top right corner.

2. In the top left corner of your Dashboard, you will see your business's name. Click on the grey circle above the name of your business to go directly to your custom logo setting.

Customer Success

3. Upload your logo by clicking "Click or drop a file (jpg, jpeg, or png)." Please note that accepted file formats include .jpg, .jpeg, and .png.

4. Once you have uploaded your logo, you can crop or zoom the image to ensure it appears properly. A preview of your new logo will be shown in the top left corner of the screen.

5. After you have uploaded your logo, click the blue"Save"button.

6. You will now see your custom logo above your business name in the top left corner of your Dashboard.

7. You can adjust, change, or remove your logo at any time by selecting "Logo"from the Settings menu.

Learn more about getting started with Veem, or reach out to our team for personalized support.

Every business operates differently: Thats why Veem has Pay Link; a link thats branded to your business that helps you get paid the way that works for you.

1. To set up your custom Pay Link, you must first sign in to your Veem Dashboard by selecting "Log In" on Veem.com.

Customer Success

2. From your Dashboard, select "Tools"from the left side vertical menu.

3. From the "Tools" menu, select "Get Page URL" from the "Customized Pay Link" card on the right.

4. Customize your link, the background color, and the description of your business.

5. Select"Preview" to see how your Pay Link will appear to your customers.

6. Exit the preview by closing the browser window.

7. Select "Save" to save your custom Pay Link.

Congratulations, you've created your personal Pay Link! You can now start sharing this link to get paid directly into your bank account.

Learn how to change your banking information.

Still have questions? Contact our team for personalized support.

To learn how to withdraw funds from your Wallet to your bank account, click here.

To disable your Veem Wallet, please contact your Account Manager or Client Services.

The Veem Wallet holds only funds in USD. See the value of your Wallet's balance in any currency with our Currency Converter.

To see your balance in a different currency, selectCurrency Converterunder your balance in the Veem Wallet icon.

Client Services

Once you are in theCurrency Converter, simply select your desired currency from the drop down menu.

You will be able to see the exchange rate as well as the total value of your Wallet's balancein your desired currency.

Please note that the exchange rate that appears is the rate you will be charged if you withdraw the entire balance of your Wallet. Withdrawing smaller amounts may result in a higher exchange rate.

Contact your Account Manager or for more information or additional support.

To withdraw the contents of your Wallet into your bank account:

Access your Wallet page by selectingVeem Walletfrom your Veem dashboard.

Client Services.

Once on the Veem Wallet page, selectWithdraw.

Enter the amount you would like to withdraw from your Wallet. You will see the conversion and bank details populate underneath automatically.

SelectConfirm Withdraw.

A payment will be sent to your bank account. You should receive the funds within 2-5 business days, depending on your bank's location, holiday schedule, and payment policies.

For more information about Veem Wallet, contact your Account Manager or

Sending payments with your Veem Wallet is the same as Sending Payments through your bank account. Simply select your Veem Wallet as the funding source for your payment upon checkout.

Client Services.

Payments from your Wallet will take less time than a bank-to-bank payment, as the funds will not need to be withdrawn from your bank, and will instead be deposited straight into your receiver's account.

If your receiver also has a Veem Wallet, the transfer will be instant.

For more information about Veem Wallet, contact your Account Manager or

At this time, the only method of adding funds to your Wallet is to receive funds in USD from a payer on the Veem network.

For more information about Veem Wallet, contact your Account Manager or Client Services.

Once your Wallet is enabled, you can can:

Receive Payments - Once enabled, any payments sent in USD will be added automatically to your Veem Wallet balance.

Withdraw Funds- At any time, you can withdraw a minimum of $20 USD from your Wallet. The funds will automatically convert to your bank's local currency and will typically be deposited in 1-2 business days, depending on your location.

Send Payments- Payments can be made with your Wallet balance, even if previously you could only receive payments through Veem.

Transfer funds to other Wallet Users- Instantly send payments from your Wallet balance to other Wallet users on the Veem network. No fees or transfer times apply.

Hold funds- Funds deposited into your Wallet can be held there indefinitely. You can choose to transfer funds in your Wallet to your bank account or to another Wallet on the Veem network, or leave the funds in your personal Wallet. Funds can be withdrawn from your Wallet at any time, allowing you to take advantage of favorable foreign exchange rates.

For more information about Veem Wallet, contact your Account Manager or Client Services.

The Veem Wallet is a way for users to receive, hold, or send payments without a traditional bank account.

As a user, you can receive money into your Wallet, you can pay a bill or invoice via your Wallet, or you can hold funds in your Wallet.

Once a Wallet has been enabled for a user, they will see the Veem Wallet icon below their account name in the top left corner.

Client Services.

To view more details about your Wallet, click onVeem Walletor the blue wallet icon.

For more information about Veem Wallet, contact your Account Manager or

In order to activate your Veem Wallet, first contact [email protected].

Client Services will activate your wallet, and on your next login, you will be presented with the Veem Wallet terms and conditions.

Once you accept the terms and conditions, your Veem Wallet will be active and you can start receiving payments in USD into your wallet's balance.

For more information about Veem Wallet, contact your Account Manager or Client Services.

Unfortunately, the Veem Wallet isn't currently available for all users. Wallet eligibility depends on your specific location.

Contact your Account Manager or Client Services to see if you are eligible for a Veem Wallet.

When someone sends you a payment request (or invoice) with Veem, you will receive an email that looks like this:

Customer Success

1. Click "Send your payment" to begin accepting the payment request.

2. You will be redirected to the Veem Dashboard. Double check the amount, currency, and contact information to ensure accuracy.

3. You will be prompted to enter your banking information, including bank name, bank account number, and routing number. If you do not know your bank's routing number, simply search the name of your bank and "routing number".

4. Next, you need to provide your business information including name, address, and business tax ID number. Double check all of the information you have entered. If there is a mistake, click the pencil icon to make a change. Once you are sure all of your information is accurate, click "Send Payment".

5.If you are in the Eurozone, Mexico, UK, or China, you will be taken to a push payment screen for instructions on how to complete the payment.

6. Once you've finished the transaction, you have the option to create a free Veem account. Simply enter a password and click "Create Account". Now, you'll have access to Veem's full suite of tools designed to simplify the payment process, including payment tracking, custom pay links, personalized invoices, and more.

If you need more help accepting a payment request with Veem, contact our team for personalized support.

Veem integrates seamlessly with Xero to make paying bills and sending invoices easier.

Log in to your Veem Dashboard by clicking "Log In" on the top right corner of Veem.com. Enter your email address and password to access your Veem Dashboard. give your accountant access

If you have not already, connect your Xero account to your Veem account

From your dashboard, select the "Integrations" tab on the left menu.

Select the "Connect to Xero" button on the Xero card.

You will be redirected to Xero's log in page. Enter your account information for the Xero account that you would like to use with Veem. You will need to allow Veem access to your data stored on Xero.

After you've successfully logged in to Xero, you will be redirected back to your Veem Dashboard. You will see a new tab on the left side menu called "Xero".

On this tab, you should be able to see all of the bills that are currently open on your Xero account.

Select the checkbox next to the bills you would like to pay. If you are unable to select a bill to pay, there is likely some information missing that is required to send a payment with Veem. Select "Update"on the far right side of the transaction to add the required info.

Once you have selected all of the bills you wish to pay, click the "Pay Selected"button to continue.

You will be presented with a list of the selected transactions. If you wish to combine payments to the same vendor, you can select the "Consolidate Payments"checkbox in the bottom left.

Once you have reviewed your transaction, click on "Confirm"and your transaction will be initiated.

Congratulations, you can pay open bills with Veem!

Learn more about Veem's integrations with Xero, or how to to your Veem account.

Veem customers can send their invoices directly from their Xero accounting software.

This allows you to get paid even faster with even less effort, for both domestic and global payments.

connect your Veem account to Xero

Please note that this connection is currently available to Veem customers based in the US.

How to add Veem as a Payment Option on Xero Invoices

In order to enable Pay with Veem (Bank Transfer) on your Xero invoice, please use the following the setup.

[Note: In order to send an invoice with the Veem Payment option you must be a Veem Verified user with the Xero integration enabled. To get started, sign up for Veem then .]

On your Xero Dashboard, navigate to the Payments Services section under General Settings; this can be found at Settings >> General Settings >> Invoice Settings >> Payment Services.

Under "Active Payment Services", click the "Manage Themes" button.

In the "Other Available Payment Options" dialog, choose "Veem".You can customize the name of the payment button. We recommend you select Pay with Veem (Bank Transfer).

How to pay through Veem on an invoice created in Xero

For those receiving the invoice, you will receive an email with the subject line Invoice [Invoice Number] from Veem Inc for [email of invoicer]

Click the View Invoice button.

This will navigate to your Xero dashboard where you can Select Pay with Veem (Bank Transfer) under the Pay Now options.

This will navigate you to your Veem dashboard. Select the Send Payment button to confirm and finish your payment.

For new Veem users, they will be prompted to Review and Confirm your banking and contact information.

Once you have finished entering your information, scroll down and press the Send Payment button at the bottom of the screen.

After submitting your Payment Request, you will have the option to Sign up for a Veem account to save time and money for your next payments.

Once payment has been processed, the payment will be applied to the invoice and marked as paid in your Xero and Veem dashboards. You can track the status of your payment on your Veem dashboard.

Unfortunately, Veem does not offer an expedite function. However, there a few things you can do to help speed up the payment process.

Add your payee as a contact in your network prior to sending your first payment.

When sending a payment to a new recipient, enter their banking information for them (if you have their permission to do so).

Upload your proof of identity or proof of business documents to Veem before sending your first payment.

Send payments in your receiver's local currency.

Learn how to track your payment to determine exactly when it will arrive.

Still need help? Contact our Customer Success team for personalized support.