Veritiv Corporation – Very top heavy and misses the boat on taking care of customer and sales reps who drive the business. On the “chosen” ones | Comparably

Veritiv Corporation – Very top heavy and misses the boat on taking care of customer and sales reps who drive the business. On the “chosen” ones

Veritiv Corporation Claimed Company
Veritiv Corporation, headquartered in Atlanta, is a leading full-service provider of packaging, JanSan and hygiene products, services and solutions. Additionally, Veritiv provides print and publishing products, and logistics and supply chain management solutions. Serving customers in a wide range of industries both in North America and globally, Veritiv has distribution centers throughout the U.S. and Mexico, and team members around the world helping shape the success of its customers. For more information about Veritiv and its business segments visit www.veritiv.com. read more
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Very top heavy and misses the boat on taking care of customer and sales reps who drive the business. On the “chosen” ones

What do you like best about the leadership team?

They are very out of touch with the market

What are some of the best things about your team?

Our sales team is very dedicated and our sales managers are very hard working but they need high levels of approval to get anything done which hurts us in the market with customers

What's going wrong and how can it be improved?

All the work to get order, keep customers, get bills paid, have stock on floor etc all falls on sales and when another department screws up it falls on sales to fix. Very inefficient

What needs to change to make the company culture better?

Lose the red tape and quit reducing sales commissions as a way to be profitable. A Commission rep only gets commission no other benefits the gas, expenses to do things for customers, work tools(cell phone) etc are all on us while Corporate has meetings and spends on them.

Why do you feel undervalued and what would make you feel better about your compensation?

Company doesn’t value sales. Veritiv is way too top heavy and has too much corporate staff in GA. The important people like buyers and people to process invoices are minimal. All activity to get and order and get paid as 100% commission rep falls on the rep t

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