5 Customers rate Virgin Media's Product Quality Score a 3.5/5, which ranks it 3rd against its competitors, below Vodafone.
6 Customers rate Virgin Media's Net Promoter Score a 34, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Virgin Media to a friend?”.
4 Customers rate Virgin Media's Pricing Score a 3.2/5, which ranks it 3rd against its competitors, below Vodafone.
4 Customers rate Virgin Media's Customer Service a 2.8/5, which ranks it 3rd against its competitors, below Vodafone.
3 Employees rate Virgin Media's Employee Net Promoter Score a 34, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Virgin Media to a friend?”.
