Vista Higher Learning FAQs

vhlcentral: Return to your vhlcentral Home page.

Your account name: Your account name menu may include access to:

My Account: From "My Account," you can edit the details of your account including your username, email, year of birth, secret question and answer, preferred time zone, and your password. Click the "Edit My Account" to access and update your account information. Click the "Help" link on the "My account" screen for more instructions.

Contrast:Toggle contrast on or off.

Help: The Help menu may include access to:

How-to videos: Access how-to tutorial video to help get you started on VHL Central or look for this icon.

Help: Access instructions for the features on the current page or visit the VHL Support Center. Search across our entire knowledge base, including downloads, solutions and FAQs.

Logout: Exit your VHL Central account.Publishers Corner area: Read feature articles about language and culture, as well as tips and best practices for using VHL Central. Programs area: The "programs" menu on your Home page lists all of the Vista Higher Learning sites to whichyou may currently have access. You can view and access your active class/course by clicking on the textbook image, its title, or the title of the class/course in which you are enrolled. Instructors and teachers can create and manage courses/classes by clicking on a textbook image or its title. Redeem a code: If you have any codes to redeem, you may do so after logging in to your account. In the "my programs" menu, click "Redeem a code." Enter your new code in the code field. Click "redeem." Look for confirmation that the new code was successfully redeemed. Your new access should be listed in the "my programs" menu of your Home page. Click on the textbook image or title to access the program.Enroll in a course (student accounts): Students may enroll in a class/course from the VHLCentral Home page at any time. If you are a student, you must enroll in your teacher's class in order for you to see your assignments and for your teacher to see your completed work. Click "Enroll in a course" to go to the "course selection" screen. On the "course selection" screen, click the "Help" link for more instructions.Add/Remove Instructor from a school (instructor accounts): If you are affiliated with more than one school, you can add additional schools to your account. Click the "Add/Remove Instructor from a school" link in the "my programs" menu. On the school selection page, type in the name of your school. To narrow the search results, consider including the city and state or country in which your school is located. Click "find." If the terms you entered did not result in a successful search, follow the on-screen tips to revise your search. Select your school from the list by clicking the desired school name from the options. Click "select school" to add the school to your account. Look for a flash alert on your Home page that confirms you successfully added the school. To remove a school, click the "Add/Remove Instructor from a school" link in the "my programs" menu and click on the remove link beside the school's name.Edit programs (instructor accounts): Personalize your my programs list by hiding or changing the order of the programs appearing on your VHL Central Home page. Demo other titles (instructor accounts): Choose to get Trial access for any of our language programs.Cover image: To access your books site, click on the cover image of the textbook or its title.Flash alerts: "Flash alerts" appear after completing an action within your VHLCentral account. For actions that are completed successfully, a green flash alert will display. For actions that are not completed successfully, a red flash alert will display.Next step notices: "Next step" notices appear at the top center of your VHLCentral Home page. You may see "next step" notices until you complete the following actions in your account for the first time: redeem a code, enroll in a course, or enter an active course.

1. Select the All sections level of the course in which you wish to add an activity (use the course/section drop-down menu).

Note: The Add content drop-down menu is not accessible within an individual course section.

2. Select the Content area (Assessment or Activities) and lesson in which you wish to add a new activity.

Note: Instructor-generated content may be added to the Activities or Assessment areas.

3. At the top right of the lesson's content menu, mouse-hover on Add content, New activity.

4. From New activity, select activity type, Student Recording(open-ended audio recording activity).

5. Fill in the required information for the activity type selected. Options may include:

Title

Direction line

YouTube video link (Video activities only)

6. Depending on the activity type, you may also add optional information including:

Reference materials: add text, an image and/or a word bank, and/or record audio or video

Question prompt: this additional prompt may direct students to focus on the task that they have been asked to complete

7. Click save.

Note: New activities are hidden. Opting to show or assign the activity will make it visible to students.

Firewall settings that filter network traffic may be preventing access to certain VHLCentral / Supersite features. In order to ensure the best experience for your students and instructors, your firewall may need to be updated to allow access to the following domains and ports:

Allow access to *.vhlcentral.com(all subdomains ( .vhlcentral.com ).

Open ports 80, 443, and 1935 to all TCP traffic (1935 is used for the recording service via RTMP, which is TCP-based)

Additional network requirements:

TokBox will be handling our new video/audio communication and recording tools, such as Partner Chat and Live Chat.

Ports to open (Required):

Open TCP port 443

Open UDP Port 3478

Whitelist the following domains (Required):

*.tokbox.com

*.opentok.com

Ports to open (Highly Recommended):

Open UDP ports 1025 65535

To learn more about TokBox firewall and proxy requirements, visit the following article entitled " What are the TokBox network connectivity requirements? "

Pubnub will be handling text chatting capabilities and the "sending/receiving" of invitations from Partner Chat and Live Chat.

Whitelist the following domains:

*.pubnub.com

*.pubnub.net

*.pubnub.io

ps1 through ps20.pndsn.com

PLEASE TAKE NOTICE: This information needs to be provided to the appropriate network technician or schools' IT department/stafffor them to make these necessary adjustments.

Need help? You can find VHL Central technology and instructor resources designed to help you make the most of your Vista Higher Learning program. We have a wealth of materials whether youre just getting started with your program on VHL Central or have been using Vista Higher Learning programs for years.

VIEW A HOW-TO VIDEO

Instructor How-to Video

Student How-to Video

Use our Instructor-Created Video Activity feature to assign a how-to video to your students.

CONTACT US

Chat with an agent fromyour Supersite 3.0, Portales, Portails, or Senderos courses while...

creating or editing courses/sections on vhlcentral

working in theGrades areaon vhlcentral

working in myclassroom (SUSA products)

Submit a request for help 24/7.

Call us via phone.

Instructor/Teacher ONLY Line (US/Canada) - 800.922.6003

Main Support Line (US/Canada) - 800.248.2813

Main Support Line (All Countries) - 617.426.1469

Students can request help via the Help menu (while completing assignments in your 3.0 platform course).

Report a technical problem

Report a content problem

Chat with an agent

GET LIVE HELP VIA CHAT

Mon-Thu 8:00am - 12:00am EST

Fri 8:00am - 10:00pm EST

Sat 11:30am - 8:00pm EST (School & Semester Start Only)

Sun 11:30am - 11:00pm EST

GET LIVE HELP VIA PHONE

Mon-Fri8:00am - 9:00pm EST

Sat 11:30am - 8:00pm EST (School & Semester Start Only)

Sun 11:30am - 9:00pm EST

OBSERVED HOLIDAYS

Vista Higher Learning live support services are not available on a few holidays. You may submit requests for help on these days via our online request for help form. An agent will respond to your request during regular service hours.

New Year's Day

Memorial Day

Independence Day (July 4)

Thanksgiving (and the Friday after)

Christmas (and the day before or after)

Need help? We want to make sure you have a positive experience while using our Vista Higher Learning programs. Here you will find resources about getting started in VHL Central and innovative ways to utilize the technology used in courses on VHL Central.

VIEW A HOW-TO VIDEO

Student How-to Video

CONTACT US

From the Help menu (while completing assignments in your instructor's Supersite 3.0, Portales, Portails, or Senderos course)

Report a technical problem

Report a content problem

Chat with an agent

Submit a request for help 24/7.

GET LIVE HELP VIA CHAT

Mon-Thu 8:00am - 12:00am EST

Fri 8:00am - 10:00pm EST

Sat 11:30am - 8:00pm EST (School & Semester Start Only)

Sun 11:30am - 11:00pm EST

GET LIVE HELP VIA PHONE

Mon-Fri8:00am - 9:00pm EST

Sat 11:30am - 8:00pm EST (School & Semester Start Only)

Sun 11:30am - 9:00pm EST

OBSERVED HOLIDAYS

Vista Higher Learning live support services are not available on a few holidays. You may submit requests for help on these days via our online request for help form. An agent will respond to your request during regular service hours.

New Year's Day

Memorial Day

Independence Day (July 4)

Thanksgiving (and the Friday after)

Christmas (and the day before or after)

To make the most of your programs resources on a Chromebook, all you need is a VHL Central account and internet access.

We've worked to make sure the following resources are accessible on a Chromebook:

Streaming video

Audio

Presentational readings (literary and cultural selections and spoken grammar presentations)

vText*

Grammar Tutorials

Flashcards

Vocabulary Tutorials

Speech Recognition (Senderos PRIME only)

*Note: Adobe Flash Player must be enabled in the Chrome browser for some programs.

We recommend students use a desktop computer to access Partner Chat activities. Well look to continually update our programs as technologies advance.

To Download Files via Google Drive: Download rtf files from the Resources library in your VHL Central program to Google Drive. Note that you need a Google account. For more information on downloading and editing files, please visit: https://vistahigherlearning.zendesk.com/hc/en-us/articles/214835047.

Join a Broadcast Training Session

To join now in an on-demand training session, select a link below. You may ask questions during any of these sessions and receive a reply post-broadcast within 24-48 hours. Please note the audience recommendations.

VHL Central- New Features Fall 2019(All Educators, Higher Education and School)

Join now!Import Instructor-Generated Content

Join now! Course Setup Enhancements

Supersite- Basic (Higher Education)

Join On-Demand

Join now! Course Setup Enhancements

Join now! Broadcast Snippet: Instructor Dashboard

Join now! Broadcast Snippet:Course Creation Overview

Join now! Broadcast Snippet: Manual Assignment Setup

Join now! Broadcast Snippet: Student Site Overview

Supersite- Teacher Training (School)

Join On-Demand

Join now! Course Setup Enhancements

Portales - Basic in English (Higher Education)

Join On-Demand

Join now! Course Setup Enhancements

Portales - Basic in Spanish (Higher Education)

Join On-Demand

Portails - Basic (Higher Education)

Join On-Demand

Join now! Course Setup Enhancements

PRIME - Teacher Training (School)

Join On-Demand

Join now! Course Setup Enhancements

VHL Central- Gradebook (All Educators, Higher Education and School)

Join On-Demand

VHL Central- Advanced (All Educators, Higher Education and School)

Join now! Full-length Broadcast

Join now! Import Instructor-Generated Content

Join now! Broadcast Snippet: Instructor-Generated Content Overview

Join now! Broadcast Snippet: Assessment Overview

VHL Central- Communication Tools (All Educators, Higher Education and School)

Join now! Full-length Broadcast

Join now! Broadcast Snippet: Chat Overview

Join now! Broadcast Snippet: Forums

Join now! Broadcast Snippet: Video Virtual Chat

Accessibility

To improve both the accessibility and responsiveness of vhlcentral, an updated look and design has been implemented in several instructor areas including Content>Activities, Resources, Single-student Gradebook view, and Forums, as well as some student-only pages (Student Dashboard). These pages now re-size for viewing on a variety of devices, such as mobile phones or tablets, and have improved compatibility with Screen-readers for low-vision students.

Adding a Section: Copy Exact Assignments

This feature allows instructors to copy exactly the same assignments, due dates and assessment details as an existing Section in the same Course.

This will simplify the creation of assignments in multiple Course Sections when:

Using assignments copied from a previous terms Course to populate multiple Sections of a Course, including when some Sections will be taught by members of an instructional team.

An instructor wishes to create assignments and due dates before knowing exactly how many course sections he or she will teach.

Larger-than-expected enrollments, a staffing change on an instructional team, or a shift in teaching workloads necessitates adding a new Section to a Course after the initial start date.

For all of these scenarios, the initial steps are:

Add a Course.

Add one Section.

Populate that Section with all the desired assignments and their due dates, as well as assessment details. These assignments may be brought in from a previously taught section via the Assignment Wizard, or created new in the Table of Contents/Assignment Calendar.

Add new Sections that have the exact same assignments, due dates and assessment settings by copying those in the populated Section in the same Course. The "Copy assignments and due dates from section" whenthere is at least one other Section with assignments in the same Course.

From the Instructor Dashboard, repeat the Add section steps until all the required Sections have been successfully created.

Assessment Improvements

Printing Assessments

This new feature is perfect for instructors who want to utilize the Custom Assessment feature to edit an assessment, but prefer to give an assessment in class (paper tests). Instructors may now print directly from the preview page of any quiz, test or exam in the Content>Assessment area of vhlcentral including an assessment provided by vhlcentral, or a custom assessment created by the instructor. Use the Print control at the top of the page to choose saving as a PDF to print/edit later, or printing directly from the screen.

Shuffling/Randomizing Assessment Content

To combat cheating and the sharing of answers by students between classes/terms, instructors can create multiple assessment versions that feature randomized test sections and questions. When an instructor creates a copy of an assessment in Content>Assessment, they now have the option to shuffle the order of the test-sections, and the order of the questions within a specific section, at the click of a button.

Gradebook Analytics

In the Gradebook, instructors have a new tool to track student progress and identify students that may need help The Analytics tab in the Gradebook offers both an Overview and a Progress view to interact with and visualize student performance data. Overview shows both Recent and Cumulative statistics of grades and submission types (late, on-time, missing). It also provides a list of students in that section that can be filtered on a number of key metrics including score trend, time-spent, % missing work, average score, etc. Progress allows instructors to visually compare scores and time-spent figures across lessons, weeks, or strands within a lesson. Instructors can also choose to see how a specific student compares to the class average in any of these areas.

Record and Compare Activities Update (July 2019)

The default point value for Record and Compare activities has changed to 2 points per question, from 10 points per question. This improvement is in response to feedback from customers that some Record and Compare activities were worth too many points, and were having a disproportional effect on students grades.

For example, a Record and Compare activity with 8 questions, previously worth 80 points (8 X 10 points), is now worth 16 points (8 X 2 points), making these activities more in-line, proportionally, with other program activities (multiple-choice, fill-in-the-blank).

Recording activities with only one question, for which a longer response is expected, are still worth 10 points total.

Virtual Chat, Video Virtual Chat and Partner Chat activities are still worth 10 points total.

For the classes that will begin later in Summer 2019 or in Fall 2019, please note that if your course has the same set of assignments as a previous academic term's course, you may see a total points possible value that reflects the change in default point values for Record and Compare activities.

Point Value Changes Are Not Retroactive For Work Submitted Before the Update

For classes/courses that were active as this change was made (July 3rd), instructors may notice that a score for a 10-question activity submitted before that date was scored as 80/100 points, while the score for the same activity submitted by a different student after the change is scored as 16/20 points. The percentage score for both students is the same (80%) even though the points earned and points possible values are different for the two students. As a result, these two students will have different TOTAL points earned/possible for the course/class, but their grades will be calculated correctly based on the version of the activity completed.

Scheduled Release

Using this new feature, instructors can confidently create assignments for an entire semester/term without the added worry of students working ahead and encountering new topics before they are prepared. Scheduled Release allows an instructor to determine for each course section, when assignment due dates will become visible to students (between 1-30 days) prior to a due date. The assigned content is not removed from Content-Activities, but any indication that an activity has been assigned is not visible via the Student Dashboard, Student Calendar, Content>Activities or Gradebook. Please note this setting does not apply to Assessments, which have their own, specific hide/release functionality.

Returning Students

If you have an existing account for any Vista Higher Learning textbook, complete these steps:

Go to vhlcentral.com

Log in using your existing account information.

Choose one of these options:

Already have access to the Vista Higher Learning textbook site for this course?Enroll in the course by clicking the "Enroll in a course" link (see "Step 4 - Select a Course/Class" below).

OR

Don't yet have access to the Vista Higher Learning textbook site for this course?Redeem your new code by clicking the "Redeem a code" link (see "Step 5 - Activate Code"below).

New Students

If you arenewto Vista Higher Learning, complete these steps:

Step 1 - Go to vhlcentral.com

many helpful resources

Step 2 - Create an Account

Click Create an Account.

In the "Login Information" section of the account creation page, enter a username of your choice.

Enter the email address you would like to associate with your account.

Enter and confirm a password of your choice.

In the "Personal Profile" section, enter your first and last name as you wish them to appear in your Instructor's roster.

Select the year of your birth from the drop down list.

In the "Security Information" section, provide the answer to a secret question, which may later be used to help you access your account if you forget your password.

Click continue to review your information for accuracy, then select create account. (Before your account is created, you must agree to the terms and conditions of use policy.)

Step 3 - Select a School

Locate your school by typing your schools name. To narrow the search results, add the city and state, (include the country, if outside of the USA) in which your school is located.

Hit enter or click the magnifying glass. If the terms you entered did not result in a successful search, follow the on-screen tips to revise your search.

Select your school from the list by clicking on its name.

Click Select to add the school to your account.

Look for a message at the top of the screen confirming you successfully added the school.

Step 4 - Select a Course/Class

From the list of available classes at your school for your textbook, look for your instructors name and the name of your instructors course.

Click the radio button for the course section in which you need to enroll. If more than one course section is listed for your instructor, click the information icons for each one until you locate the correct course section.

ClickEnroll. You should see a confirmation that you successfully enrolled in your instructor's course.

Step 5 - Activate Code

On the code activation screen, enter your code. (Got questions about your code, see our FAQs.)

Click Redeem to continue.

Look for a message at the top of the screen confirming that the code was successfully redeemed.

Step 6 Watch How-to Videos

Check out thedesigned specifically to help you learn about and make the best use of your textbooks site.

Returning Students

If you have an existing account for any Vista Higher Learning textbook, complete these steps:

Go to vhlcentral.com

Log in using your existing account information.

Choose one of these options:

Already have access to the Vista Higher Learning textbook site for this course?Enroll in the course by clicking the "Enroll in a course" link (see "Step 4 - Select a Course/Class" below).

OR

Don't yet have access to the Vista Higher Learning textbook site for this course?Redeem your new code by clicking the "Redeem a code" link (see "Step 5 - Activate Code" below).

New Students

If you arenewto Vista Higher Learning, complete these steps:

Step 1 - Go to vhlcentral.com

many helpful resources

Step 2 - Choose one of these options

Did you buy your code at the Vista Higher Learning online Store?If you created a student account on the store, use the same login information. After logging in, click the enroll in a course link located in my programs (see "Step 4 -Select a Course/Class").

OR

Create an account by clicking Create an Account.

In the "Login Information" section of the account creation page, enter a username of your choice.

Enter the email address you would like to associate with your account.

Enter and confirm a password of your choice.

In the "Personal Profile" section, enter your first and last name as you wish them to appear in your Instructor's roster.

Select the year of your birth from the drop down list.

In the "Security Information" section, provide the answer to a secret question, which may later be used to help you access your account if you forget your password.

Click continue to review your information for accuracy, then select create account. (Before your account is created, you must agree to the terms and conditions of use policy.)

Step 3 - Select a School

Locate your school by typing your schools name. To narrow the search results, add the city and state, (include the country, if outside of the USA) in which your school is located.

Hit enter or click the magnifying glass. If the terms you entered did not result in a successful search, follow the on-screen tips to revise your search.

Select your school from the list by clicking on its name.

Click Select to add the school to your account.

Look for a message at the top of the screen confirming you successfully added the school.

Step 4 - Select a Course/Class

From the list of available classes at your school for your textbook, look for your instructors name and the name of your instructors course.

Click the radio button for the course section in which you need to enroll. If more than one course section is listed for your instructor, click the information icons for each one until you locate the correct course section.

ClickEnroll. You should see a confirmation that you successfully enrolled in your instructor's course.

Step 5 - Activate Code

On the code activation screen, enter your code. (Got questions about your code, see our FAQs.)

Click Redeem to continue.

Look for a message at the top of the screen confirming that the code was successfully redeemed.

Step 6 Watch How-to Videos

Check out thedesigned specifically to help you learn about and make the best use of your textbooks site.

Returning Students

If you have an existing account for any Vista Higher Learning textbook, complete these steps:

Go to vhlcentral.com

Log in using your existing account information.

Enroll in a new course by clicking the "Enroll in a course" link (see "Step 4 - Select a Course/Class" below).

New Students

If you arenewto Vista Higher Learning, complete these steps:

Step 1 - Go to vhlcentral.com

many helpful how-to videos

Step 2 - Create an Account

Click Create an Account.

In the "Login Information" section of the account creation page, enter a username of your choice.

Enter the email address you would like to associate with your account.

Enter and confirm a password of your choice.

In the "Personal Profile" section, enter your first and last name as you wish them to appear in your Instructor's roster.

Select the year of your birth from the drop down list.

In the "Security Information" section, provide the answer to a secret question, which may later be used to help you access your account if you forget your password.

Click continue to review your information for accuracy, then select create account. (Before your account is created, you must agree to the terms and conditions of use policy.)

Step 3 - Select a School

Locate your school by typing your schools name. To narrow the search results, add the city and state, (include the country, if outside of the USA) in which your school is located.

Hit enter or click the magnifying glass. If the terms you entered did not result in a successful search, follow the on-screen tips to revise your search.

Select your school from the list by clicking on its name.

Click Select to add the school to your account.

Look for a message at the top of the page confirming you successfully added the school.

Step 4 - Select a Course/Class

From the list of available classes at your school for your textbook, look for your instructors name and the name of your instructors course.

Click the radio button for the course section in which you need to enroll. If more than one course section is listed for your instructor, click the information icons for each one until you locate the correct course section.

ClickEnroll. You should see a confirmation that you successfully enrolled in your instructor's course.

Step 5 Watch How-to Videos

Check out thedesigned specifically to help you learn about and make the best use of your textbooks site.

Welcome to VHL Central, the entry point to access all of your Vista Higher Learning online books and classes. If you already have a VHL Central or Supersite account, enter your account information in the login area. Otherwise, you may refer toone of ourgetting started documents.

Please click on the appropriate linktoaccess and print getting started instructions.

Educators

Getting Started - Educators

Students

Please select the option that best describes your situation.

My college/university required me to purchase an access code for VHL Central

My grade/middle/high school required me to purchase an access code for VHL Central

My grade/middle/high school provided me with an access code for VHL Central

My grade/middle/high school has purchased access for me, so I don't need a code for VHL Central

My college/university has purchased access for me, so I don't need a code for VHL Central

You need access to your textbook's site to create courses and classes/course sections, set assignment due dates, send important announcements, and communicate with the students enrolled in your courses/classes.

If you already have a VHL Central account or if your Vista Higher Learning modern language specialist sent you a username and temporary password via email, please go to VHL Central and enter your username and password in the login area.

If you do not have a username and password, please contact your Vista Higher Learning modern language specialist to request access to your program's site on VHL Central.

What is an access code and do I need one?

If you already have an account with instructor access or if a username/password was supplied by your modern language specialist, then you do not need an access code for your textbook's site on VHL Central.

If you have an instructor access code (twelve-letter code)you may redeem the code on VHL Central. To begin, you will need access to the Internet, the twelve-letter instructor code, and a printed copy of our brief instructor/teacher registration instructions.You may also watch a how-to video about registration.

For how long does an instructor account provide access to my program?

Teacher and instructor accounts are good for the life of the adoption. However, the length of time that students have access varies based on the textbook in use. Please refer to our policy document for complete details concerning student codes.

How do I make the most of my program on VHL Central?

We have many helpful resources designed specifically to help you learn about and make the best use of your VHL Central program.Check out the resources available based on the type of institution at which you are teaching.

K-12 School Whose Students Gain Access to VHL Central via a Site License

K-12 School Whose Students Purchased/Have Access Codes for a VHL Central Program

Post-secondary Institution Whose Students Purchased Access Codes for a VHL Central Program

Post-secondary Institution Whose Students Gain Access to VHL Central via Inclusive Access

What is an access code?

An access code is a twelve-letter code used to gain access to your textbook's site and your teachers class.

Note: Please contact your teacher to confirm the list of required materials for your class.

How do I get an access code?

Access codes are usually located inside a new Vista Higher Learning textbook or textbook package on a card (scratch off the protective coating on the card to reveal code) or in a sealed envelope.

If youdon'talready have an access code, or if you purchased a used textbook that contains a used code, you can purchase a new code or textbook package with a new codeat the Vista Higher Learning Online Store at http://vistahigherlearning.com/students/store/

If you purchased your code(s) via our Online Store, you should have received your code(s) on your order confirmation page, as well as via email delivery to the email address that you entered during the checkout process.

If your middle/high school provided your class materials, your teacher may provide you with a code that you can use to gain access to your textbook's site and your teachers class. Please contact your teacher for assistance.

Note: Please contact your teacher to confirm the list of required materials for your class.

For how long does a code provide access?

The length of time for which a code provides access varies based on the textbook in use and the code purchased. Please refer to our policy document for details on length of life for standard code purchases.

What do I do if I lost my code?

Vista Higher Learning is not responsible for lost or stolen codes. Please refer to our policy document for details. New codes may be purchased at the Vista Higher Learning Online Bookstore at http://www.vistahigherlearning.com/students/store.

If your class textbook was provided to you by your middle/high school, please contact your teacher for assistance.

What do I do if I can't read my code?

If you are not able to read your code after scratching off the protective coating, you have two options. If you can read at least four letters of your code, you may contact our customer service group for assistance call 1.800.269.6311 (Mon-Fri 9am-5pm EST). If you can read three or fewer letters of your code, you may email Vista Higher Learning's customer service group for assistance at [email protected]. When contacting customer service, please provide proof of your code purchase.

How do I redeem an access code?

Check out our getting started documentation for directions. You can also print a copy of our brief student registration instructions or the comprehensive student registration guide.

How many times can I redeem an access code?

Access codes can be redeemed one time. If you take a follow-up class using the same textbook, you can enroll in your teacher's course (as long as the code hasn't expired) using the same account in which you originally redeemed the access code.

OverviewIn order to create and manage courses/classes for your textbook's Supersite, you will need an account and a Supersite code. Or if your Modern Language Specialist emailed a temporary username and password to you, then your account is ready to use. You may log in at any time and do not need to create a new account.

RETURNING USERSIf you have an existing account for VHLCentral, for your textbook's Supersite, or for another Vista Higher Learning textbook, complete these steps:

Go to VHLCentral: http://vhlcentral.com

Log in using your existing account information.

To redeem a new Supersite code, click the "Redeem a code" link on your VHLCentral account. Then complete the items below in "Step 3 - Activate Code" of the NEW USERS section.

To add a school to your account, click the "Add/Remove a school" link on your VHLCentral Home page. Then complete the items below in "Step 4 - Select a School" of the NEW USERS section.

NEW USERSIf you are new to Vista Higher Learning, complete these steps:

Step 1 - Go to VHLCentral

To begin, go to http://vhlcentral.com/register

Step 2 - Create an Account

In the Login Information section of the account creation page, enter a username of your choice.

Enter the email address you would like to associate with your account.

Enter and confirm a password of your choice (At least 7 characters & include 1 number).

In the Personal Profile section, enter your first and last name as you wish them to appear to your students.

Select the year of your birth from the drop down list.

In the Security Information section, you will provide the answer to a secret question, which may later be used to help you access your account if you forget your password.

NOTE: In order to use this feature, associate an username to the account that is different from the email address you have on file.

After you enter all of the information, click "Continue."

A new page will display with your information. Once you make sure the information is correct, click "Create Account".

You will receive a "Terms of Use" pop up.

Click "agree." (Before your account is created, you must agree to the terms and conditions of use policy.)

Step 3 - Select a School

Locate your school by typing your schools name. To narrow the search results, include the city and state (or country, if outside of the USA) in which your school is located.

Click the "magnifying glass." icon on the right side. If the terms you entered did not result in a successful search, follow the on-screen tips to revise your search.

Select your school from the list by clicking on the school's name.

Click "select" to add the school to your account.

Look for a flash alert confirming you successfully added the school.

NOTE: Since you are an instructor you may skip the enrollment screen by clicking on "Skip this step" at the bottom of the page.

Step 4 - Activate Code

On the code activation screen, enter your Supersite code.

Click "activate" to continue.

Look for a flash alert confirming that the code was successfully redeemed.

Note: Your Instructor code may be added manually by clicking "Redeem a code" in the "My Programs" section within your VHL Central Home page. See VHLCentral HELP TOPIC: Account Home for additional details relating to your VHL Central Home page.

NOTE: In most cases, instructors will not need a Supersite code. Access to teaching materials is granted by the Sales Representative. Please contact your Sales Rep for this matter. You can search for your rep in our corporate site at: www.vistahigherlearning.com. Also, you can request your sales representative information by calling our Instructor ONLY Support Line: 800.922.6003.

OverviewIn order to see and submit your assignments, receive important announcements, and communicate with your teacher, you will need an account, a Supersite code, and you will need to enroll in your teacher's course.

RETURNING STUDENTSIf you have an existing account for VHLCentral, for your textbook's Supersite or WebSAM, or for another Vista Higher Learning textbook, complete these steps:

Go to VHLCentral: http://vhlcentral.com

Log in using your existing account information.

To redeem a new Supersite code (or a second code for the same textbook, such as WebSAM), click the "Redeem a code" link. Then complete the items below in "Step 5 - Activate Code" of the NEW STUDENTS section.

To enroll in your teacher's course, click the "Enroll in a course" link. Then complete the items below in "Step 4 - Select a Course/Class" of the NEW STUDENTS section.

NEW STUDENTSIf you are new to Vista Higher Learning, complete these steps (or watch the tutorial video ):

Step 1 - Go to VHLCentral

To begin, go to http://vhlcentral.com/register

Step 2 - Create an Account

In the Login Information section of the account creation page, enter a username of your choice.

Enter the email address you would like to associate with your account.

Enter and confirm a password of your choice.

In the Personal Profile section, enter your first and last name as you wish them to appear in your teacher's roster.

Select the year of your birth from the drop down list.

Enter a student ID (optional).

In the Security Information section, you will provide the answer to a secret question, which may later be used to help you access your account if you forget your password.

After you enter all of the information, click "Continue."

A new screen will display. Review your information, click "Create Account".

Click "agree." (Before your account is created, you must agree to the terms and conditions of use policy.)

Step 3 - Select a School

Locate your school by typing your schools name. To narrow the search results, include the city and state (or country, if outside of the USA) in which your school is located.

Click on the "magnifying glass" icon. If the terms you entered did not result in a successful search, follow the on-screen tips to revise your search.

Select your school from the list by clicking on the name of the school.

Click "select" to add the school to your account.

Look for a flash alert confirming you successfully added the school.

Step 4 - Select a Course/Class

Click the book and from the list of available classes at your school for your textbook's Supersite, look for your teacher's class.

Click the radio button for your teacher's class. If more than one class is listed for your teacher, check the information in the listings until you locate the correct class.

Click "Enroll" at the bottom of the page.

Look for a flash alert on your Home page that confirms you successfully enrolled in your teacher's class.

Step 5 - Activate Code

On the code activation screen, enter your Supersite code.

Click "activate" to continue.

Look for a flash alert confirming that the code was successfully redeemed.

Note: If you have more than one code to redeem, you can redeem the second code from your VHLCentral account Home page as soon as you complete Step 5 (look for the "Redeem a code" link on your Home page.

Note: If you do not have a code to redeem, click on the skip this step link.

Note: If your school does not require a code, click the continue button in the flash alert.

Vista Higher Learning is not responsible for lost or stolen access codes.

Access codes are non-transferable: After a code has been redeemed, the owner of record on the account can not transfer the account to another student/person or change the name on the account to that of another student/person.

Depending on the textbook program in use, a student access code will provide access to a program in a student's account for the amount of time noted below. If an access code's life should end, students may purchase a new access code from a school's bookstore or at the Vista Higher Learning Online Store, www.vistahigherlearning.com/store.

FYI:Access Level information available here.

Click to open the "VHLCentral Subscription Lengthand Terms" attachmentbelow:

This session will focus on the Teacher Dashboard. In addition to assigning activitiesFans Online, Practice Workbook, and Speaking & Listening Workbookwe will be assigning teacher-created activities.We will go over assessments as well. This session is for those teachers who are familiar with the digital resources, however, ALL teachers are welcome!

60-90 minutes per week.

This session will focus on usingDESCUBREin a FLES program. We will go over the structure of a unit, and all the resources, print and digital, that allow teachers to differentiate and customize language instruction based on the standards and students' learning needs.

This session will focus on the foundations of using Schoology and teachers will be able to utilize all the resources for effective teaching and learning. We will go over the structure of the unit, the live links, assigning activities, teacher resources, and assessments. This session is for those teachers who are starting to use our programs and/or need an overview.

(class meets 20-60 minutes per week)

This session will focus on using DESCUBRE in a FLEX program with limited resources. The structure of a unit, the pacing and how to adapt the suggested pacing, for effective teaching and learning will be reviewed. Suggested activities will give students a good introduction to the Spanish language and culture.

In the SmartCenter, activity scores are reported in each packets Teacher Dashboard and Student Dashboard. You can access the Teacher Dashboard to:

view student scores andmanually grade open-ended activities,

set the number of attempts,

send scores to the LMS gradebook, and

decide which activity score(s) will count toward a students grade.

Accessing the Teacher Dashboard

To access the Teacher Dashboard, first open the specific Student Book unit or packet of activities.

In the upper right-hand corner, click on View Dashboard.

Now you can see a list of your students and their grade for the activities in this unit or section.

To see a students individual activity scores, click on the down-arrow next to the name.

You can see the students score for any activity that was completed, as well as the number of attempts, the last time they accessed it. You can leave a message about individual activities by clicking on the pink mail envelope icon.

To see the students answers, click on the down-arrow icon.

To Manually Score an Activity (or Override a Score)

To manually assign a score for an open-ended activity or to override the score given automatically, simply type a number in the box and click Submit icon .

Changing the Number of Attempts

You can change the number of attempts for each unit or packet of activities. Simply select the gear icon (Settings). Inside, choose the number of attempts you would like to allow. Then click on Apply.

Please note that a students attempt at an activity will register in the Dashboard just by clicking Check.

They do not have to click Submit. If more than one attempt is allowed, clicking Submit will exhaust all possible attempts and prevent the student from making any further attempts at the activity. (It is akin to turning in a worksheet page; they are indicating they are done and do not intend to try again.)

Sending the Grade to the LMS Gradebook

In the latest edition, teachers can choose between sending the scores to the gradebook automatically, or manually. In order to change this, just click on the Gear (settings), choose between the two options, and click on Apply.

When "Send scores to gradebook" is set on Manual

Activity scores are not automatically sent to the LMS Gradebook. To send a score to the Gradebook, first access the Teacher Dashboard. Click Lock for Grading.

This prevents any student submissions from registering while you are working in the system. Students can still open the unit, but their responses will not be recorded.

Then simply click Send to Gradebook.

Selecting Activities to Include in Student Grades

After you have clicked Lock for Grading, you can select only certain activities to include in the grade that gets sent to the gradebook. Click Select Activities."

Now you can see a list of the activities that have been done in this packet. Then click Edit.

Now you can select and deselect activities. Click Save and then Send to Gradebook to send the cumulative score for just these activities to the LMS Gradebook.

What is new with the Teacher Dashboard's settings?

Now teachers can decide if they want to send scores manually or automatically to all the section's activities by checking "Apply this mode all activities".

Also, they can change the number of attempts to all the section's activities by checking "Apply this mode to all activities".

By selecting "Show page numbers from print version", this will show which page number the activity belongs to.

If a teacher has hearing impaired students in one the classes, she can select "Show audio scripts for listening activities", and search for the student by the last name. By doing this, the script will only show to the one the teacher has selected.

Antologa Digital versions Anthologies include audio and audio/synchronized reading links to support language development, as well as opportunities to complete, save and email comprehension, vocabulary, phonics, grammar and writing activities that follow each reading selection.

If you are presenting issues while trying access Santillana USA material, and they still persist even though you have enabled third-party cookies in your web browser, cleared cache, opened Schoology in a different web browser, or connected to the Internet using a connection different than the school's, the issue might be related to the school's firewall configuration.Here are some recommendations (whitelisting) for the school's IT in order to allow access to Schoology and Santillana Material.Santillana SideFirst, make sure your students are using an up to date browser like Chrome, and then follow these recommendations:- Clear your web browser's cache, cookies, and history-All browsers need to be up to date and allowing cookies and pop-ups all the time. This is also true for iPads and portable devices.-On the network: Please open this on the firewall: port 8443 if its https, and port 8080 otherwise.-Allow all traffic from https://cloud.santillanawicco.com & wiccocloud.s3.amazonaws.com and allow all traffic from cms.santillanausa.com Schoology Side

Ensure outgoing traffic rules for ports 80, 443, 8080, 8443, and 1935:

Ports 80 and 443 are used for standard Schoology web traffic.

Ports 8080 and 8443 are used to load SCORM content from Schoology.

Port 1935 is used for recording audio files.

If your SIS requires you toexplicitly allow a Schoology-specific IP address as part of your firewall rule to integrate your on-premise SIS with Schoology, please add the following IP addresses to the rule.

Schoology IP AddressesIP Whitelisting

52.4.171.101

52.5.140.116

52.72.252.227

52.200.56.106

52.36.124.128

52.41.118.53

50.112.151.119

52.41.118.66

52.73.105.63

52.73.95.180

52.204.5.240

52.21.28.193

52.37.112.237

34.210.133.77

52.42.89.62

Additional IP Whitelist for Organizations Using theSchoology Data Exchange or other custom applications

52.1.113.102

Mail Server IP Addresses for Incoming Traffic

167.89.34.47

167.89.35.253

167.89.35.254

208.115.239.49

IP Address for Outgoing Traffic (Recording Audio Files)

54.243.197.146

All browsers need to be up to date and allowing cookies and pop-ups all the time. This is also true for iPads. Below, there is a screen capture of iPad settings (Safari).

cms.santillanausa.com

On the network: Please open this on the firewall: Scorm.schoology.com uses port 8443 if it's https, and port 8080 otherwise.

Santillana SideFirst, make sure your students are using an up to date browser like Chrome, and then follow these recommendations:- Clear your web browser's cache, cookies, and history-All browsers need to be up to date and allowing cookies and pop-ups all the time. This is also true for iPads and portable devices.-On the network: Please open this on the firewall: port 8443 if its https, and port 8080 otherwise.-Allow all traffic from https://cloud.santillanawicco.com & wiccocloud.s3.amazonaws.com and allow all traffic fromSchoology Side

Ensure outgoing traffic rules for ports 80, 443, 8080, 8443, and 1935:

Ports 80 and 443 are used for standard Schoology web traffic.

Ports 8080 and 8443 are used to load SCORM content from Schoology.

Port 1935 is used for recording audio files.

If your SIS requires you toexplicitly allow a Schoology-specific IP address as part of your firewall rule to integrate your on-premise SIS with Schoology, please add the following IP addresses to the rule.

Schoology IP AddressesIP Whitelisting

52.4.171.101

52.5.140.116

52.72.252.227

52.200.56.106

52.36.124.128

52.41.118.53

50.112.151.119

52.41.118.66

52.73.105.63

52.73.95.180

52.204.5.240

52.21.28.193

52.37.112.237

34.210.133.77

52.42.89.62

Additional IP Whitelist for Organizations Using theSchoology Data Exchange or other custom applications

52.1.113.102

Mail Server IP Addresses for Incoming Traffic

167.89.34.47

167.89.35.253

167.89.35.254

208.115.239.49

IP Address for Outgoing Traffic (Recording Audio Files)

54.243.197.146

The grading screens for reviewing Virtual Chats, and Video Virtual Chats, have been updated to show each prompt and student answer separately.

Save time by avoiding repetition of the Virtual Chat prompts, or select which specific student answers you wish to review.

The other aspects of grading (one overall score per student, the ability to leave written or recorded comments) are unchanged.

You can still choose to grade student-by-student, or have all students responses on the grading page at the same time.

Virtual Chat with Three Prompts

Multiple Student Responses in the Grading View

Vista Higher Learning, Inc. acquires Santillana USA, creating the only specialized Pre-K 20 world language publisher in the United States

The company announces major new strategic partnership with Santillana

for U.S. and Canadian markets

The agreement makes Vista Higher Learning (VHL) the only world language publisher specialized in preschool, primary, and secondary, and post-secondary levels in the U.S. and Canadian markets.

With this strategic agreement, VHL will distribute Santillanas portfolio of learning projects in the U.S. and Canada.

SANTILLANA will focus entirely on the development and expansion in Latin America and Spain of new educational projects with a high degree of pedagogical transformation and technological innovation.

BOSTON, MA, June 12, 2018.

Vista Higher Learning, Inc. (VHL) the leading educational publisher of world language products in the United States, has announced an agreement with the PRISA education subsidiary SANTILLANA, the main educational company of content and services in Latin America and Spain, for the acquisition of SANTILLANA USAs operations. SANTILLANA USA is a leading company for the learning of Spanish at all levels in the U.S. market.

This new strategic partnership will significantly increase the impact and scope of language learning by combining the experience and expertise of both companies. This agreement sees Vista Higher Learning take over the distribution of Santillanas educational portfolio in the United States and Canada-it does not include the businesses of SANTILLANA USA in Puerto Rico, which will remain within the perimeter of SANTILLANA.

"SANTILLANA is a perfect partner for us," said Jos Blanco, founder and creative director of Vista Higher Learning. The acquisition of Santillana USA greatly enhances our mission to raise the teaching and learning of world languages to a higher level across the U.S. and Canada.

The CEO of SANTILLANA, Miguel ngel Cayuela, stated "We are very satisfied with the agreement weve reached with Vista Higher Learning, with whom we share experience and a commitment to language learning in the U.S. educational community. Moving forward, our users will enjoy access to a wider range of cutting-edge products and services. Meanwhile at SANTILLANA, we will be focusing even more on market growth in Latin America and Spain.

Vista Higher Learning is the leading language-learning publisher in the U.S. market for higher education, with a strong presence in the secondary education market. With the addition of SANTILLANA USA's product portfolio, VHL expands its solutions for Spanish-language learning to both private and public preschool learning centers, as well as bilingual literacy programs for primary and secondary schools. VHL will immediately be offering educators a variety of learning resources from SANTILLANA USA, including language programs, as well as hundreds of award-winning titles in Spanish for children and young adults by authors from the U.S. and across the Spanish-speaking world.

Use the Add Members Button

After you have entered the course, select theMembers tabin the left menu.

Click on the Add Members button.

Select the member(s) you'd like to enroll into the course. You will see a selected count in the upper right corner. You can also search or browse for each user without affecting previously selected members.

Forstudents without an account, you cansend them an access code via email.

Click Add Members to finish.

Use an Access CodeEach course has a 10-digit Access Code (in a green box) located near the bottom of the left menu, and also on the Members page located in the left menu.

You can distribute this code to allow students to join your class.

Students should login to Schoology at www.schoology.com.

Select the Courses dropdown menu from the top menu.

Click on the My Courses link from the Courses dropdown.

4. Click on theJoin a Coursebutton on the right side of the page

5. Enter the 10-digit code and click the Join button.

Requirements.

1. The school must have Schoology as their LMS

How to login?1. Go to https://myclassroom.santillanausa.com/login 2.Type your username (email) and password and then click on Login. You can checkmark Remember me in case if you do not want to type your username every time.

web form

myClassroom's Landing Page (Teacher Dashboard) and its Components

1. School Information: In this panel, you will find the number of courses and users (teachers and students) that have been created for this school.

2. Course Panel: In here, you will see a much detailed information of the courses, picture, top 10 users, and actions (members and delete course). Also, you will find the button New Course where the teacher can create new courses based on the content the school has bought.

3. School Members: Inside this panel, you will see all the members created for this school (teachers and students).

4. Help (chat): In case if you need help or have any questions regarding myClassroom, you can use the chat option. Agents from Santillana Tech Support will be ready to help.

How to create courses? 1. Go to the Course Panel.2. Click on New Course.

3. In the new panel:

- Select the course.- Name the course based on your needs (Spanish 1, Spanish 2, etc.).- Select the current grading period.

Note: The course settings are optional. They do not to be filled in order to create the course.

4. Click on Create Course.

5. Immediately, you will see a dialog box. Click on Ok.

6. After waiting a couple of minutes, you must click on the "Update School".

How to create users (students)?1. From the teacher dashboard, click on School Members.2. Click on New User.

3. Fill the blanks with the Student's information.Note: You can create more than one students at once by just clicking on "Add New Row". We suggest to input no more than 15 students in case there is an internet outage or a glitch.

4. Click on "Check and Create User" button.5. Click on Ok in the Dialog Box.

6. Click on Update School.

If you want to add a new teacher account, please submit the request by using the chat, the, or email.Note: "Creating a student" process is not the same as "Enrollment". You need to create student users before you enroll them.

How to enroll students and teachers in a course? 1. From the Courses panel, click go to the "Actions" column, and click on "members".

2. In the next panel, click on "Add Users".3. Click to give a checkmark to the student(s) that you want to enroll and click Check and Enroll Users".

4. If the student has been enrolled successfully, you will see a green checkmark validating the enrollment.

5. Click on "Finish".

6. Click on "Update School".

In the course Panel, you will see the Top 10 Users with their initials (Dark blue for Teachers and Light Blue for Students).

Note: "Enrolling Students and Teachers" process is not the same as "creating users". You must create the users first before enrolling them in the classes.

How to un-enroll students from a class?

1. In the courses panel, find the course you want to un-enroll/remove students. On the right, under "Actions", click on "Members".

2. In the new window, you will see all the students enrolled in the class. You can use the search bar to find the student (name or last name) or use page feature to find it manually. In order to un-enroll/remove the student, just click on "Unenroll".

3. After you have un-enrolled the desired students, click on "Update School".

How to delete courses?

If you decide to delete a course, we suggest to analyze the following criteria before you do the process:

Backup all the information regarding with grading: When a course is deleted, all the information related to grading, activities, attempts will be wiped out.

1. Go to the Course panel and look for the course you want to delete. On the right side, you will see the "Actions" section. Click on .

2. Click on Ok to confirm the deletion.

We suggest to delete courses when the school academic year is over.

Requirements for myClassroom-District

The School or District must have Schoology as their LMS

The number of licenses must exceed the 200 counts in the total.

The school must have an IT or a teacher with intermediate computer knowledge to do the configuration.

IT must provide the Spanish courses' roster by using .csv(comma separated value) format or OneRoster v1.0 or v1.1 (for more information about OneRoster, click here ).

The information in each one of the files (each cell) must be between double quotes:

Help Center.

If your SIS (Student Information System) cannot export the information between double quotes or you do not know how to do it, do not worry. Just ask VHL Tech Support and they will take care of it.

Let's start!

1. Contact our Tech Support team in order to obtain accessto one of our SFTP server's location, login credentials for myClassroom, and determine what type of integration the school is going to implement (CSV or OneRoster ).

2. Access our SFTP location by using an FTP/SFTP client (WinSCP, FileZilla) where you will find empty templates (if requested) based on the integration the school is going to use.

3. Visithttps://myclassroom.santillanausa.com/loginand enter your email and password

4.Choosing the files and Mapping

Users-Select the file corresponding to Users.

- After retrieving the file USERS.csvfrom the SFTP server's location, it is required to do the mapping, matching the headers or columns of the file with the ones required from myClassroom; e.g. First Name (from the file) with the First Name from myClassroom.

- Input the values from your import file that represent each role

- Select the best options based on your needs.

- And click on "Save User Settings"

Courses- Select the file corresponding to courses.

- After the file has been retrieved, it is required to do the mapping, matching the headers or columns of the file with the ones required from myClassroom.

- Input the values that represent the grading period from the .csv file. Make sure the grading period has been created previously on Schoology. If you need to create/remove grading periods, please contact Tech Support via chat or email.

What are Course Name and Section Name?Each course has a Course Name and a Section Name. This naming convention allows you to create multiple sections for the same course. For example:

Course Name: English 101

Section Name: Section 1

Section Name: Section 2

If your school uses class periods, you may also use a course/section structure like the following example:

Course Name: English 101

Section Name: Period 1

Section Name: Period 2

What are Course Code and Section Code?They are unique IDs that are used to differentiate them when the courses/sections are created. These IDs must be alphanumerical and they must not contain any special characters. Example:Course Code: yyFirst3LettersOfTheCoursemmdd000 (18ESP0429000)Section Code: yyFirst3LettersOfTheCourseAndTheLevelNumbermmdd000 (18ESPHS10429000)

- Match the course template with the equivalent of the course code from .csvfile and input the value. The shown templates will be based on the licenses the school has bought.

- Click on "Save Course Settings".

Enrollment- Select the file corresponding to Course Enrollment.

-After the file has been retrieved, it is required to do the mapping, matching the headers or columns of the file with the ones required from myClassroom.Note:Use Section School Code if the integration is being configured for multiple schools (managing different schools under one district). Also, do not forget to differentiate in the file the users between as "Students" or Teachers".

- Select the best option based on your needs.

Schools or Buildings (Optional)This section is only filled if the integration is being configured for multiple schools (managing different schools under one district). This will differentiate course creation and enrollment.

- Select the file corresponding to Course Enrollment.

-After the file has been retrieved, it is required to do the mapping, matching the headers or columns of the file with the ones required from myClassroom.

- Click on "Save schools settings"

After the selection and mapping of the files corresponding to "Users", "Courses", "Enrollment",and "Schools or Buildings" (optional), the configuration has been completed. Remember all the changes are taken and processed at the frequency-time provided previously by Techincal Support (24 hour period).

For more informationon how to setup, use, and evaluatematerials, visit our

By default, the content ofEvaluaciones (Online Assessments) is hidden from students profiles. They will appear with a gray shadow overlay in your teacher view. Before you assign an assessment, be sure to make it available for viewing:

Open the gear drop-down menuand choose Edit.

Under the Availability drop down menu choose Visible.

IMPORTANT: Be sure to select Make all folder contents visible.

This action will make the Evaluaciones folder content available for student view. To assign specific assessments, apply the hidden option to each unit folder. You can also choose to make assessments viewable during specific time frames by adding due dates.

After students complete an evaluation they can view their results in the Grades tab.

Activities that are automatically graded like A escuchar y A leer (Listening and Reading Evaluations) will generate a score and teacher graded activities (Speaking and Writing Evaluations) will generate a score of 0 until teacher changes it.

Teachers will see the same results in the Gradebook.

To view student responses, first navigate to the appropriate activity in the Materials index. Click on the name of the activity to view the Teacher Dashboard.

You will see the score for automatically scored activities (Listening and Reading Evaluations). To see students the interactions click on the arrow next to the student name. If the assessment was submitted twice (multiple attempts allowed), you will be able to see the results for each attempt.

A conversar and A escribir Evaluaciones have more than one possible answer and require teacher grading. You can edit the grade manually once you see the students responses.To view student responses, first navigate to the appropriate activity in the Materials index. Click on the name of the activity to view the Teacher Dashboard.

Enter the students grade in the box.

Rubrics are available for download in each Interactions Activity Report. Copy and paste the URL address onto your browser to download.

Lecturas fonticas Digital versions of Syllabic, and Blend and Dipthongs phonic readers tied to each level. Include audio and audio/synchronized reading links for additional support.

Letras de canciones Songs lyrics included in Student Book are also available as a seperate resource in HTML format with synchronized audio.

Evaluaciones (Online Assessments) Automatically scored pre-test, unit tests, and post-test (tracking and reporting available) evaluate listening, speaking, reading and writing skills.

1. A escuchar (Listening Activity) Automatically scored multiple-choice listening evaluation includes audio instructions and practice questions.

2. A conversar (Speaking Activity) Speaking evaluation includes audio instructions and a practice question. Students are able to record their answers and listen to them before submitting them. Once students finish the evaluation, they receive a notification that it has been submitted to the teacher for grading.

IMPORTANT: Make sure to enable the microphone option in your browser before beginning the evaluation.

3. A leer (Reading Activity) Automatically scored multiple choice listening evaluation includes audio instructions and practice questions.

4. A escribir (Writing Activity) Writing evaluation includes audio instructions and a practice question. Once students finish the evaluation, they receive a notification that it has been submitted to the teacher for grading. Special characters keyboard allows students to respond using accent marks and Spanish punctuation.

Recursos para el maestro Teacher Resource folder includes a variety of materials to help teachers plan and deliver lessons:

1. Gua del maestro digital version of Teacher Guide in flip book format

2. Cuaderno de prctica (Anotado) Practice Workbook with Answer Key.

3. Hojas de actividad Blackline Masters in PDF format.

3. Evaluaciones (Assessments) Digital version of the print assessment book and Assessment Teacher Manual in PDF format.

4. Manual del lenguaje digital version of print handbook in PDF format.

This is how you can organize your instructional materials: all of your Descubre el espaol con Santillana activities and resources; your tried-and-true materials, presentations, and documents.

How to add your own materials in Schoology?

How to add an Assignment using Schoology?

How to assign a Specific Activity in Schoology?

How to add a new folder?

1. Click on the "Add Materials" Button.

2. Select "Add Folder"

3. In the new window, you can provide a name in the "Title field", select a color to distinguish it, give a description of the folder and its future content, assign a date and an end date (optional), and if you want to make it Public to the students.

Schoology Tools and Learning Center Materials (video)

Go to www.schoology.com or the specific site provided for your school or district. Click on the Login button and log in.

You are now on your Home Page. Notice Upcoming events in the right column, the convenient navigation features at the top of the page, and Recent Activitybelow it.

Click on Courses to access a course.

You are now in your course, which opens to the Materials tab.

Notice that the three-column format is consistent with the Home Page.

To options: reset the password or change the password.

Reset Password:

If you forgot your password, you can reset it easily from the schoology home page. You must go to www.schoology.com or from your school custom domain (myschool.schoology.com) and select "Login", then "Forgot your password?" option.

To be able to reset your password using your email address your profile must reflect that information. If your school have not provided this, you must submit a ticket to our technical support department.

Change Password:

If you want to change your password, after you have logged successfully in Schoology, go to your profile menu (top right corner), click on the arrow next to your and select "Settings".

In Account Settings, scroll down to the Account Password section and click on "Change your Password".

Follow the indications in the new dialog box.

To categorize several Activities at once, you can access the Bulk Edit feature.

Click on the Gradebook tab. In the top toolbar, click on the three dots and choose Bulk Edit.

With this feature, you can change the category of an activity, assignment, quiz, or test, set how many points its worth, change the grading scale or rubric, and change which grading period it counts in.

Please note that Factor is how many times it counts in the Gradebook. By default, all Factors should be set to 1. If you would like a test or exam to count twice, for example, you would set the Factor to 2.

You can assign weights to categories to make certain types of assignments worth more than others. By default, all categories are weighted the same.

First, navigate to the left menuand ChooseGrade Setup.

here

Check the Weight Categories box to turn on weighted grading.

Click on the number in the Weight column to change it.

If you recategorize activities when assigning them, you may wish to assign a value of 0 to all categories other than Classwork, Homework, Quizzes, and Tests.

More information available .

Using & Customizing the Gradebook (video)

Using the Gradebook

The Gradebook is easy to use. Teachers can send grades directly from the SmartCenter Teacher Dashboard, and students can easily submit other teacher-created assignments. Teachers will be able to grade and comment on those submissions. See the section titled Grade Assignments and Activities for more information.

To view graded assignments more efficiently, click on the All Categories tab and choose the specific category you wish to see.

Student Profiles appear when a teacher clicks on individual student names. This allows teachers to keep track of student work submissions and send messages.

Customizing the Gradebook

You can customize the categories for assignments and assign them weights toward the overall grade.

Click on the Grade Setuptab in the left column.

You can add Categories by clicking the + Add button.

You can delete Categories by hovering over the category name and clicking the X icon that appears.

Clicking on the star icon makes that the default category for new assignments.

One of the most convenient parts of usingEspaol Santillana in Schoology is that all program materials are housed in the same place, and can be reorganized or added to however you like.

Get to know the organization of the Espaol Santillana instructional materials

Materials Index & Organization (video)

You can also add your own materials

Integrate all your favorite tried-and-true materials, presentations, and documents; addlinks to the most up-to-date news, such as from El Pas or fansdelespanol.com.

How to add your own material (Article)?

Adding Your Own Materials (video)

Save Materials to Resources

You can save any of your own materials to the Schoology Resources. Similar to a service like Google Drive or Dropbox, this allows all your files, links, Online Assessments, teacher-created assignments, etc. to be saved in one place for easy import to your other class sections or for use in the future.

Saving Materials for Later (video)

Saving Materials for Later (Article)

Another key feature of Schoology is the ease of using Espaol Santillanas Online Assessments, customizing them, and even creating your own.

In the Materials list, navigate to the Online Assessment folder. Open the folder and select your assessment. If you click on the blue title, youll see the default, preset assessment.

To see a clearer preview of how the quiz will look to students, click the Preview tab at the top, under the name of the quiz. (It will show you a warning that you only have one attempt, but you can click the button that says "Start New Attempt" without worrying. The warning is only for students, who will indeed be starting and submitting their attempt.)

By default, all assessments are hidden from student view.

To Assign an Assessment, you must simply make it visible to students.

1. Once you have opened the quiz or test by following the instructions above, click on the Settings tab at the top.

2. In the Availability menu, choose Available now, or to specify a window of time during which students may access the quiz, choose Available now until

or Available from until

3. If the test or quiz contains sections that will require students to write words in Spanish, you will probably want to set the Language Keyboard option to Spanish while assigning the Assessment. This will display a miniature keyboard of special and accented characters that students can use while taking the assessment.

You will probably also want to choose Yes under View Submissions so that students can see what they answered after the quiz and learn from any mistakes.

Assigning a due date is not necessary, but will allow the quiz or test to appear in the calendar and Upcoming list. To assign a due date to an Assessment, navigate to the quiz or test in the Materials index.

1. Click on the gear icon next to the quiz name. Choose Edit.

2. In the Due date field, choose the date you want the assessment to be due. Click Save changes.

The information in this article may not apply to all Santillana USA instructional programs, as program components and tools may vary.

The studentconfiguration inboth programs Espaol Santillana and Descubre el espaol depends on the school configuration. If you are not sure about how your school is integrated with our platform, please ask your IT for more information.

There is a difference between deleting a student and unenrolling. If you want to delete your student from your course, but not from the platform, please read Unenrolling a student from a course.

School using LDAP integration:

LDAP integration allows users to log in our platform using the same credentials (user/password) asin the school. If you certainly have this type of integration and you want to delete a student from ourplatform, your IT administrator may delete that record formthe Santillana LDAP group. Please askfor this change.

School using SFTP integration:

If your school is integrated by SFTP, the school IT or the roster administrator needs to delete the user from the csv file. The roster is hosted by the school, so the best solution is asking to your IT administrator to make this modification.

School using a csv file:

If your school sent a csv file, the faster to delete a student is submitting a ticket to our technical support team.Please be specific with the student name and the group.

Lets look at how easy it is to post a Poll.

Click on Updates on the left menu.

Then you will see a text box. Select Poll on the bottom menu of the text box

Create the questions and possible answers. You can add more answers by clicking on "Add Option".

4. Click on Post. Students and teachers enrolled in the class will be able to see the post in theRecent Activityfeed.

This article applies only to schools using Schoology as their platform.

The log-in configuration to both programs Espaol Santillana and Descubre el Espaol depends of the school selection. If you are not sure about how your school is integrated with our platform, please ask your IT for more information.

School using LDAP integration:

LDAP integration allows users to log in our platform using the same credentials (user/password) asin the school. If you certainly have this type of integration and you couldn't log in the platform, your IT administrator mayadd you to the LDAP group they've created for Santillana. Please askfor this change.Note: School needs to have enough licenses to allow the new user creation.

School using SFTP integration:

If your school is integrated by SFTP, and you're using the right user and password, maybe you record is missing in the roster. The roster is hosted by the school, so the best solution is asking to your IT administrator to make this modification. Note: School needs to have enough licenses to allow the new user creation.

School using a csv file:

If your school sent a csv file, the log in information was selected by your school and is the same included in that list. Please fill the username, password and select your school from the list of school (only if you are accesing from www.schoology.com).

If some members in the same class are in the platform, but oneusername and password is failing,maybe that record is missed from the csv file. Please double check this situation and if we need to add the new user the faster way is submitting a ticket to our technical support team.Note: School needs to have enough licenses to allow the new user creation.

Posting Updates & Sending Messages (video)

Posting Updates

Communication begins on your Home Page.

As soon as you log in, youll see upcoming events and the latest posts. Look for the word Post.

Click on Update.

Type in the Update that you would like your students to see. You can attach files, links, materials from your Resources, recordings, or polls using the buttons below the text box.

Sending Messages

You can communicate directly with students from your Home Page.

Just open the Messages tab. Click on + New Message and fill in the fields to compose your message.

To open the audio instead of downloading a file, what you do is open them from the browser using the player that is installed by default on your device. If this applies to you, it would solve the problem.

FirefoxClick on the audio file from the teacher dashboard. A new dialog box will prompt. Make sure to check the option Open with, and select your audio player as default. Then check the option, "Do this automatically for files like this from now on". By doing this, your web browser will not ask you to download the file. It will reproduce automatically.

ChromeBy clicking on one of the links, it will download the file. In the "downloads bar" (Bottom of the window), click the arrow and select - "Always open files of this type".

This way the next time you click on a link, the file will play instead of download.

If you want to make the browser settings back to default (file will download instead of play instantly) just uncheck the "Always Open Files of this Type" option.

Microsoft EdgeClick on the file. A new dialog box will pop up on the bottom of the window. Select Open. Unfortunately, Edge does not have a "Play automatically" setting.

To renew your school licenses, please contact Vista Higher Learning Customer Service or connect to our Store.

https://vistahigherlearning.com/ [email protected]

1-800-269-6311

https://vistahigherlearning.com/contact/contact-us

Step 1: Login using your admin credentials.

Step 2: Click on the Tools tab on top of the screen, and then click on User Managment. Then select Create Users on the left panel.

Step 3: Once you have clicked on Create Users, it will take you to a window that allows you to enter the students information in order to create the account.

Role: Select Student

"Email conflicts" option

Create account with Username:If you are entering the student's email address and if this address is already in use in another Schoology instance, it will create the user using the entered Username

Don't allow duplicates:Schoology will verify if the email address or username is already in use in another Schoology instance, or in the same school.

Enter the students First Name, Last Name, Username, E-Mail, Unique ID and Password.

*Note: If the student does not have an email, you can leave that field blank. For Unique ID, you can enter the students school ID number or the students username.

Step 4: Click on Create Users.

Once the account has been successfully created you will see a notification as the one shown below.

To add licenses to your previous purchase, please contact Vista Higher Learning Customer Service.

https://vistahigherlearning.com/ [email protected]

1-800-269-6311

https://vistahigherlearning.com/contact/contact-us

Unenrolling a student from you class is very easy:

Go to Members.

Find the student.

Click on the gear icon and select Unenroll.

Delete a student.

This action can be done by a teacher or an administrator with rights over the class.

When a student has been unenrolled from a class, this remains available in the Schoology roster and can be added toanother class. If you want to delete it, please review

For VHL Central product sites including Supersite 3.0, Portales, Portails, and Senderos PRIME.

INTERNET ACCESS

High-speed Connection(350 Kbps) recommended

OPERATING SYSTEM AND BROWSERS

WINDOWS7, 8, 10

MS Edge30+ or higher

Firefox52 or higher

Chrome60 or higher

Cookies must be enabled

MAC OS X 10.6+

Firefox52 or higher

Chrome58 or higher

Safari11 or higher*

Cookies must be enabled

NOTE: Internet Explorer 11 and Safari 10+ (and lower) are no longer supported.

iPAD AND CHROMEBOOK FRIENDLY

For information about iPad friendly features, please visit https://vistahigherlearning.com/ipad-friendly/

For information about Chromebook-Accessible features, please review our Chromebook-Accessible Features article.

BROWSER SETTINGS

Adjust Pop-up Blocker (For instructions, click here.)

Cookies must be enabled (For instructions, click here.)

PLUG-INS

Adobe Acrobat Reader ( install latest available version )

MEDIA AND COMMUNICATION FEATURES

Headset with mic or speakers and mic are required for audio/video viewing, recording audio, as well as completing audio-enabled Chat, audio-enabled Forums, and any speech recognition* features.

A media player is required to listen to any downloaded audio files from the Content>Resources area. For Windows users, the default Windows Media Player or QuickTime with iTunes are recommended. For MAC users, QuickTime with iTunes is recommended. Access and install latest available version.

A web-cam is needed to record video when using partner chat or live chat (For requirements and other troubleshooting steps, click here.)

Forums and audio recording activities are NOT supported on Internet Explorer. Please use Firefox, Chrome, MS Edge, or Safari (only with OSx 10.6+) browsers.

Speech recognition features in Portales, Portails, Senderos do not currently operate on any version of Internet Explorer. Please use MS Edge, Chrome, Firefox or Safari* for this feature.

*For more information about Speech Recognition functionality, refer to thisTroubleshooting Helparticle: Speech Recognition Troubleshooting: Safari Browser Setting