Vivint Customer Support Department Culture | Comparably
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Vivint Claimed Company
Vivint, an NRG company, is a leading smart home and security provider in the United States, delivering an integrated smart home system with in-home consultation, white-glove professional installation and support, and award-winning 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves over 2 million customers throughout the United States. read more
EMPLOYEE
PARTICIPANTS
583
TOTAL
RATINGS
7931
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Vivint Customer Support Department Culture

On Comparably 21 employees in Vivint's Customer Support department have rated their company’s overall culture grade a B contributing a total of 348 ratings. Most employees in Customer Support department have a minimum of Over 10 Years of work experience and have worked at Vivint for 2 to 5 Years. Customer Support employees rate the categories Office Culture, Environment, and CEO Rating the highest while rating Executive Team, Compensation, and Diversity the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 68% men and 32% women.

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Results from 21 Employees in Customer Support, All Genders, All Ethnicities and All Yrs. Experience

Office Culture

Top 5% This score puts Vivint in the Top 5% of similar sized companies on Comparably
A+
83 / 100

Office Culture Score at Vivint is rated an A+ by 4 employees.

Environment

Top 5% This score puts Vivint in the Top 5% of similar sized companies on Comparably
A+
77 / 100

Environment Score at Vivint is rated an A+ by 14 employees.

CEO Rating

Top 10% This score puts Vivint in the Top 10% of similar sized companies on Comparably
A
77 / 100

CEO Rating at Vivint is rated an A by 16 employees.

Meetings

Top 15% This score puts Vivint in the Top 15% of similar sized companies on Comparably
A-
74 / 100

Meetings Score at Vivint is rated an A- by 15 employees.

Team

Top 35% This score puts Vivint in the Top 35% of similar sized companies on Comparably
B
74 / 100

Team Score at Vivint is rated a B by 15 employees.

Perks And Benefits

Top 30% This score puts Vivint in the Top 30% of similar sized companies on Comparably
B
73 / 100

Perks And Benefits Score at Vivint is rated a B by 15 employees.

Work Culture

Top 35% This score puts Vivint in the Top 35% of similar sized companies on Comparably
B
72 / 100

Work Culture Score at Vivint is rated a B by 20 employees.

Gender

Top 30% This score puts Vivint in the Top 30% of similar sized companies on Comparably
B
71 / 100

Gender Score at Vivint is rated a B by 12 employees.

Happiness

Top 35% This score puts Vivint in the Top 35% of similar sized companies on Comparably
B
69 / 100

Happiness Score at Vivint is rated a B by 15 employees.

Professional Development

Top 25% This score puts Vivint in the Top 25% of similar sized companies on Comparably
B
68 / 100

Professional Development Score at Vivint is rated a B by 6 employees.

eNPS

Top 30% This score puts Vivint in the Top 30% of similar sized companies on Comparably
B
16

eNPS at Vivint is rated a B by 13 employees.

Retention

Top 50% This score puts Vivint in the Top 50% of similar sized companies on Comparably
C+
69 / 100

Retention Score at Vivint is rated a C+ by 20 employees.

Outlook

Bottom 45% This score puts Vivint in the Bottom 45% of similar sized companies on Comparably
C
68 / 100

Outlook Score at Vivint is rated a C by 14 employees.

Leadership

Bottom 45% This score puts Vivint in the Bottom 45% of similar sized companies on Comparably
C
66 / 100

Leadership Score at Vivint is rated a C by 19 employees.

Manager

Bottom 40% This score puts Vivint in the Bottom 40% of similar sized companies on Comparably
C
64 / 100

Manager Score at Vivint is rated a C by 16 employees.

Diversity

Bottom 40% This score puts Vivint in the Bottom 40% of similar sized companies on Comparably
C
63 / 100

Diversity Score at Vivint is rated a C by 4 employees.

Compensation

Bottom 45% This score puts Vivint in the Bottom 45% of similar sized companies on Comparably
C
62 / 100

Compensation Score at Vivint is rated a C by 15 employees.

Executive Team

Bottom 30% This score puts Vivint in the Bottom 30% of similar sized companies on Comparably
C-
58 / 100

Executive Team Score at Vivint is rated a C- by 17 employees.

Other Departments at Vivint

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