Vroom – The buying process was very smooth and effortless. The customer service we received when calling has ALWAYS been great. If only the communication after the purchase in regards to what my mechanic found as minor issues, that need to be fixed was as such. This is my only issue.

Vroom Claimed Company

EMPLOYEE PARTICIPANTS: 11

TOTAL RATINGS: 172

CEO: Paul Hennessy

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The buying process was very smooth and effortless. The customer service we received when calling has ALWAYS been great. If only the communication after the purchase in regards to what my mechanic found as minor issues, that need to be fixed was as such. This is my only issue.

Other Employee Reviews for Vroom

Briefly describe your overall experience at your company

Fast-paced but loads of opportunities to contribute and go where your passion is. Executive team is comprised of thought leaders and you have an opportunity to interact and learn from them. Leadership values employees, performance is recognized and everyone is expected to contribute to the fullest.

Briefly describe your overall experience at your company

Very disorganized company who doesn’t care about their employees or custome

What can this brand most improve?

Customer Service, payouts for trade in and prompt returns on deposits when a vehicle isnt being pirchased

What can this brand most improve?

Their customer service practices and deceptive language used on their website

What can this brand most improve?

Communication, Customer Response Time, Customer Service - Purchase of vehicle was very easy, but after that point, we received no further communication. We reached out to the company by phone and email multiple times with no response.

Rate your company

Vroom – The buying process was very smooth and effortless. The customer service we received when calling has ALWAYS been great. If only the communication after the purchase in regards to what my mechanic found as minor issues, that need to be fixed was as such. This is my only issue.

The buying process was very smooth and effortless. The customer service we received when calling has ALWAYS been great. If only the communication after the purchase in regards to what my mechanic found as minor issues, that need to be fixed was as such. This is my only issue.

Other Employee Reviews for Vroom

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