D+
58/100
VSP Vision Care Claimed Company
“VSP Global is a community benefit based not-for-profit that was established to provide access to cost-effective, high-quality eye care and eyewear to as many in the community as possible. We help people see, and our community is the global community.” read more
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VSP Vision Care Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Solving issues for our customers
Not to busy but busy enough to not be bored.
The work I do is fun, and rewarding because we help people see life better.
Treating patients like they are family.
Review from Operations Dept
Being respected and having respect and working for a company that does good for community.
Working on projects with my teammates and having the time to focus on my work.
Building relationships with my customers
See my work drive business results.
Review from Marketing Dept
The family atmosphere in regards to the employees.
Review from Operations Dept
Interacring with Coworkers, business partners and clients
I am happy because everyone is happy
I love watching my coworkers suggest new ideas and bring them to fruition.
Knowing that I work with people who actually put into practice the culture that they talked about during on-boarding makes me happy to get up and go to work. Our continuing focus on DE&I is extremely encouraging as well.
Review from Marketing Dept
We have a great team that is truly transforming a business. I get to work with smart people and support the growth of a robust global business.
I personally find it very rewarding when I have a great interaction with a customer and provide them with what the company promises: vision for life.
Review from Sales Dept
Collaboration with creative and considerate colleagues.
Review from Marketing Dept
Appreciation of the employees and acknowledgement.
Review from Sales Dept
What's going wrong and how can it be improved?
Leadership is out of touch with its employees.
Better customer service protocol to help providers because they service vsp customers something vsp doesn't seem to get.
All the ASP cares about is money in Revenue these days and customers are seeing it and filling it. Csr's are expected to rush the call rather than provide a quality experience, representatives get negative reviews when they take too much time with a member.
Customers are a mixed bag.
Pay more. Stop micromanaging. Treat employees better. Stop giving everything to the highest paid employees and taking everything from the lowest paid employees. The benefits are terrible for no reason at all. Company bought visionworks and made 6 billion dollars, benefits are still bad. Why?
Review from Customer Support Dept
Must be t rid of manager.
Review from Sales Dept
Worried that company will be put out of business by fast moving competition.
Review from Operations Dept
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