16
eNPS Score
Q&A With Vyne Dental Employees
We're looking for smart, collaborative problem solvers that can think on their feet to help us tackle the next big thing.
How employees describe working at Vyne Dental
Being remote, lunch and leaving for the day
Our onboarding process went so well and I am excited to use their services! Mecaela Bendall communicated with me and oversaw the appointments for installation and I am very pleased how smooth it was. Thanks to Jackson Spearin also for all the time and help he gave our office.
Vyne is a great place to work. Awesome vision in building out the future for Dental. I have really enjoyed my job and co-workers.
Review from Sales Dept
I am very excited to work for a company that offers so much to our employees and our clients!
Vyne has been a blessing from the beginning. Coming from other companies that did not value employees in the same way, Vyne really makes a difference. Even just the little things make a difference. Holiday gifts. Recognition from senior leadership. It's just a great place to work.
What it's like to work at Vyne Dental
- Vyne Dental employees generally work 8.3 hrs a day
- Employees at Vyne Dental report the work pace is comfortably fast
- 94% of Vyne Dental employees look forward to interacting with their team every day
- Vyne Dental employees most often take 20-30 paid vacation and sick days each year
- 91% of Vyne Dental employees report they are happy with their work life balance
- Vyne Dental employees typically get valuable feedback on how to improve at work Once a month
- 84% of Vyne Dental employees call their work environment positive
Q&A With Vyne Dental Employees
IDX: 0 TOT: 61
What's the pay like for Sales roles at Vyne Dental?
Top Employee Response
Competitive with other similarly sized tech companies.
Below market standards and commission will be lowered again effective 2/27/17
Good wages including nice base pay that allow you to make a comfortable living, even in an entry-level role (SDR). Commissions per sale were recently doubled for SDRs.
How do I do well in an interview at Vyne Dental?
Be positive and confident in your knowledge
Come prepared. Do your research on the company and have a curious mind.
Learn about the industry and company prior to the interview. The questions are pretty basic.
What are your coworkers at Vyne Dental like?
Intelligent, kind individuals.
They're a fantastic group of people. As with all companies, you have a few who don't want to be there, but overall it is the most engaged workplace I've ever been in.
Some I consider good friends. Most are really good people but lack motivation and any real reward to work towards.
What do people at Vyne Dental think about the CEO? What do they do well and what can they improve?
I think he is great. He really cares about knowing who his employees are.
Eric is a fantastic CEO who cares about his employees both on a personal and a professional level. He is very open, has a ton of industry knowledge, and is always willing to help out.
That he's oblivious to the style of management that's being used in the company and doesn't have the power or want to make a change. He's a very good speaker, and I truly believe he has good intentions for the company and employees. All aspects of management/leadership.
What was the most difficult question that was asked during your interview at Vyne Dental?
Questions about previous CS experiences.
Examples of failure
What should I wear for an interview at Vyne Dental?
Dress comfortably but with class. Show them who you are.
Business casual
Who did you meet with during your interview? And how long did it take to hear back from Vyne Dental?
I met a team-lead and the call center manager.
The Sales Manager and Team Leaders did the interview. I was sent an offer letter the following day.
How would you describe your overall experience interviewing at Vyne Dental?
It was a good experience. It was a low-pressure interview where it seemed they were looking at my personality as much as my knowledge and experience
It was a long process with phone interview, aptitude test, finally interview in person. Took a couple of months to get started.
How long do the interviews usually take at Vyne Dental?
45 min or a little more
About an hour
What part of Vyne Dental's business is growing fastest? What part is having difficulties?
Customer Support is growing fast, except the electronic lockbox team. Support personnel are minimal.
The company has a track record of starting projects and sister-companies that inevitably fail. The just closed a division in 2017. Remote Lite has Ben around since the 90s
What's the interview process like at Vyne Dental?
It depends on the department. Some departments use a skill assessment, and then you will typically do a phone screen with the recruiter and then an in-person interview with the hiring manager and a couple team members.
You must pass an assessment before being considered for an interview.
How does Vyne Dental make decisions around promotions?
Top Employee Response
It seems to be at the manager's discretion, but in general, a lot of the managers at Renaissance seem to value internal candidates' accomplishments and contributions to the team and place less emphasis on how long they've been in the position.
I wish someone would tell us. From what I can tell under-qualified people with less tenure are promoted more often and to higher positions. Some people have been in entry level positions for years.
How secure do you feel at your job at Vyne Dental?
If you do good work, your job is secure here. I've seen the company do away with sectors of the business and offer employees other roles rather than laying them off. They seem to really strive to do right by their employees
I feel like they need me to make my calls everyday if that counts as security. I also think the department could be replaced overnight under the current regime.
How do you feel about going to work at Vyne Dental everyday?
I feel like I'm contributing to exciting growth at the company.
Today will be the day a good change for the department. Like I matter less and less.
How difficult is it to maintain a social life while in your job at Vyne Dental?
Renaissance has a really great work-life balance.
Not hard.. most socialize more than work
What's the office layout like at Vyne Dental?
RES has been gradually moving all of their teams over to their newest building in Southport, which is very open and modern.
Call center cube farm in most buildings but do have a nice new building for some employees
What's the vibe like in the Sales dept at Vyne Dental? How many hours are you working?
There are a lot of really talented and knowledgeable reps on the sales team. Not everyone is motivated to sell, and like every company I've ever sold for, there are people who can be negative, but mostly they're a really cool group of skilled reps.
Morale is as low as I've ever seen it. 40 hours a week
How's the leadership on the Sales team at Vyne Dental?
Top Employee Response
Several new faces in sales leadership, but they seem really energetic, hard-working, and eager to see their teams succeed.
Inexperienced figure-heads in their roles for their ability to tell upper management yes not based on company knowledge or ability. Nepotism and favoritism personified.
What do you wish you knew before starting at Vyne Dental?
Top Employee Response
To apply elsewhere
What kind of interview questions do they ask when hiring someone in the Sales department at Vyne Dental?
Don't work in sales at Renaissance! It's toxic!
If you could make changes, how would you improve the culture at Vyne Dental?
Plan more activities with all of the departments together.
What does the ideal candidate in the Customer Support department look like at Vyne Dental?
A quick learner with strong attention to detail.
What Customer Support department questions did Vyne Dental ask during your job interview?
Past customer service experiences and how you handled them. How you communicate. What you think customer service is and how would you describe good customer service.
How helpful was your Customer Support team when you were first hired at Vyne Dental?
Extremely, I learned a lot in a short amount of time but also felt prepared to move forward when it was expected of me.
How does Vyne Dental handle HR issues?
In a professional manner.
Curious about what work's like at Vyne Dental?
Anonymously Ask Vyne Dental Employees Any Question
Should I work at Vyne Dental?
44% of Vyne Dental employees would encourage their friends to become coworkers, whereas 28% are neutral and 28% would not recommend working at Vyne Dental to their friends.
| 44% | Promoters |
|---|---|
| 28% | Passive |
| 28% | Detractors |
Recently Asked Questions about working at Vyne Dental
- What do you wish you knew before starting at Vyne Dental?
- What kind of interview questions do they ask when hiring someone in the Sales department at Vyne Dental?
- What does the ideal candidate in the Customer Support department look like at Vyne Dental?
- What Customer Support department questions did Vyne Dental ask during your job interview?
- How helpful was your Customer Support team when you were first hired at Vyne Dental?
