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Anonymously Rate Your Experience & Make Work BetterVyStar Credit Union employees are 6% more likely to recommend VyStar Credit Union as a great place to work
| 35% | Promoters |
|---|---|
| 36% | Passives |
| 29% | Detractors |
Working at VyStar Credit Union is rated average by 17 employees, across various culture dimensions. VyStar Credit Union employees are most satisfied about Compensation, Manager, and Team categories, putting VyStar Credit Union’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Gainesville, FL. See below in detail how working at VyStar Credit Union was rated by employees.
Overall Company Culture at VyStar Credit Union is rated C+
Last updated months ago
VyStar Credit Union ranks in the Top 50% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 27 VyStar Credit Union employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping VyStar Credit Union improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
What is most positive about the culture and environment at your company?They love to bring in a great community effort
What are some of the best things about your team?They work together and believe in each other
What do you like best about the leadership team?The benefits have continued to get better
What's going wrong and how can it be improved?Internet home banking went down and the public learned a lot of shady dealings
Why do you feel undervalued and what would make you feel better about your compensation?Work load is overwhelming. Employees cry a lot
What does the leadership team need to get better at?Turning into a bank. Only cares about numbers. Micromanaging at every level. EVERYTHING YOU DO IS WATCHED AND RECORDED
VyStar Credit Union is a mobile apps developer company and has developed an app named Vy Star Credit Union mobile banking.
The mission of VyStar Credit Union is to focus on serving the financial needs of our members by providing quality services while maintaining fiscal soundness.
The vision of VyStar Credit Union is to be the primary financial institution for its members and to bring credit union services to more people.
| Headquarter | Jacksonville, FL United States of America |
|---|---|
| Website | www.vystarcu.org |
| Founding Date | 1952 |
| Tel | 904-777-6000 |
VyStar Credit Union competitors include Navy Federal Credit Union. VyStar Credit Union ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how VyStar Credit Union compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
17 employees at VyStar Credit Union have reviewed VyStar Credit Union across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 17 VyStar Credit Union employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at VyStar Credit Union are pleased with their total compensation at VyStar Credit Union, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at VyStar Credit Union are pleased with their team. 17 Participants grade the quality of their coworkers a B. The majority believe the meetings at VyStar Credit Union are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at VyStar Credit Union believe the environment at VyStar Credit Union is positive. Most Participants believe the pace of work at VyStar Credit Union is comfortably fast. About 33% of the employees at VyStar Credit Union work 8 hours or less, while 17% of them have an extremely long day - longer than twelve hours.
Overall, the employees at VyStar Credit Union are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Gainesville, FL about their company is that it was somewhat prepared on their first day. Gainesville, FL employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no VyStar Credit Union employees have provided insight into whether or not they clearly understand VyStar Credit Union's KPIs and OKRs.
Terry’s approval rate is lower compared to CEOs at similar sized companies, putting Terry in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Gainesville, FL. Terry West’s employees rank VyStar Credit Union in the Top 5% for Compensation, in the Top 20% for Manager, and in the Top 30% for Team. When compared to VyStar Credit Union’s competitors, Terry West ranks below Navy Federal Credit Union CEO Dietrich Kuhlmann.
The VyStar Credit Union Executive Team is rated a “B-” and led by CEO Terry West, EVP and CFO John Turpish, and EVP, Chief Operations Officer Chad Meadows
Terry West CEO / President
Terry West serves as the CEO / President of VyStar Credit Union.
John Turpish EVP and CFO
John Turpish serves as the EVP and CFO of VyStar Credit Union. John started at VyStar Credit Union in June of 2004. John... read more
Chad Meadows EVP, Chief Operations Officer
Chad Meadows serves as the EVP, Chief Operations Officer of VyStar Credit Union. Chad started at VyStar Credit Union in... read more
Joseph Colca Senior Vice President - Digital Experience
Joseph Colca serves as the Senior Vice President - Digital Experience of VyStar Credit Union. Joseph started at VyStar... read more
Michael OReilly Vice President, Digital Delivery & Operations Technology
Michael OReilly serves as the Vice President, Digital Delivery & Operations Technology of VyStar Credit Union. Michael... read more
Paul Bement Vice President Information Technology & Operations
Paul Bement serves as the Vice President Information Technology & Operations of VyStar Credit Union. Paul started at... read more
Dennis James Vice President Lending Services Operations
Dennis James serves as the Vice President Lending Services Operations of VyStar Credit Union. Dennis started at VyStar... read more
How much do people at VyStar Credit Union get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at VyStar Credit Union is $118,170, or $56 per hour, while the estimated median salary is $116,443, or $55 per hour.
At VyStar Credit Union, the highest paid job is a Director of Sales at $210,246 annually and the lowest is a CS Rep at $46,139 annually. Average VyStar Credit Union salaries by department include: Sales at $139,227, Admin at $55,932, Finance at $83,753, and Engineering at $134,610. Half of VyStar Credit Union salaries are above $116,443.
6 employees at VyStar Credit Union rank their Compensation in the Top 5% of similar sized companies in the US (based on 20 ratings) while 6 employees at VyStar Credit Union rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 8 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $92k | $92k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $171k | $171k | 50th Percentile |
67th Percentile $225k | $225k | 67th Percentile |
83rd Percentile $245k | $245k | 83rd Percentile |
100th Percentile $289k | $289k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at VyStar Credit Union across various culture dimensions.
VyStar Credit Union's PTO and Vacation policy typically gives 15-20 days off a year. VyStar Credit Union's benefits and PTO Package averages to represent a less than $500 cash value per month.

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Who is the CEO of VyStar Credit Union?
VyStar Credit Union CEO is Terry West, their score by employees is 62
What is VyStar Credit Union eNPS?
The eNPS for VyStar Credit Union is 6
What is the salary for Sales Associate in VyStar Credit Union?
Sales Associate average salary in the US is 66k
What are the salaries in the HR in VyStar Credit Union?
The average salaries for HR in VyStar Credit Union is 110k
Who are VyStar Credit Union competitors?
VyStar Credit Union main competitors are Navy Federal Credit Union