91
out of 100
Waste Management Claimed Company
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive.
WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects. read more
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Waste Management Competitors
Waste Management competitors include Waste Connections, Republic Services, Stericycle and Casella Waste Systems. Waste Management ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how Waste Management compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
1st
Customer Service
2nd
See Waste Management Culture vs Competitors:
Waste Management Competitors at a Glance
CEO Ratings Comparison
Waste Management's CEO Score Ranks 2nd
630 Employees at Waste Management rate James Fish Jr. a 71 out of 100, which ranks them 2nd below Waste Connections' CEO,Ron Mittelstaedt. Last rating was 10 days ago.
- 1st
Ron MittelstaedtWaste Connections521 Employees at Waste Connections rate Ron Mittelstaedt a 91 out of 100, which ranks them 1st out of Waste Management's competitors. Last rating was 22 days ago.
- 3rd
John CasellaCasella Waste Systems68out of 10055 Employees at Casella Waste Systems rate John Casella a 68 out of 100, which ranks them 3rd out of Waste Management's competitors. Last rating was a month ago.
- 4th
Don SlagerRepublic Services65out of 100513 Employees at Republic Services rate Don Slager a 65 out of 100, which ranks them 4th out of Waste Management's competitors. Last rating was 6 days ago.
- 5th
Cindy MillerStericycle59out of 100372 Employees at Stericycle rate Cindy Miller a 59 out of 100, which ranks them 5th out of Waste Management's competitors. Last rating was months ago.
Product Quality Score Comparison
Waste Management Ranks 2nd in Product Quality Score
283 Customers rate Waste Management's Product Quality Score a 2.7/5, which ranks it 2nd against its competitors, below Casella Waste Systems.
NPS Comparison
Waste Management Ranks 1st in Net Promoter Score
330 Customers rate Waste Management's Net Promoter Score a -26, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Waste Management to a friend?”.
Pricing Score Comparison
Waste Management Ranks 1st in Pricing Score
258 Customers rate Waste Management's Pricing Score a 2.5/5, which ranks it 1st against its competitors.
Customer Service Comparison
Waste Management Ranks 2nd in Customer Service
250 Customers rate Waste Management's Customer Service a 2.5/5, which ranks it 2nd against its competitors, below Casella Waste Systems.
Overall Culture Score Comparison
Waste Management Ranks 2nd in Overall Culture Score
925 Employees rate Waste Management's Overall Culture a 67/100, which ranks it 2nd against its competitors, below Waste Connections. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Waste Management Ranks 2nd in Employee Net Promoter Score
701 Employees rate Waste Management's Employee Net Promoter Score a 1, which ranks it 2nd against its competitors, below Waste Connections. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Waste Management to a friend?”.
Gender Score Comparison
Waste Management Ranks 2nd in Gender Score
29 Employees rate Waste Management's Gender Score a 63/100, which ranks it 2nd against its competitors, below Waste Connections. The Gender Score tracks how positively women rate their experience at Waste Management.
Diversity Score Comparison
Waste Management Ranks 2nd in Diversity Score
44 Employees rate Waste Management's Diversity Score a 64/100, which ranks it 2nd against its competitors, below Waste Connections. The Diversity Score tracks how positively diverse employees rate their experience at Waste Management.
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