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White Castle Claimed Company
White Castle is more than a company. It’s an experience that transcends time, space and sometimes, rational thought. read more
White Castle Company Culture
White Castle Culture
This score is derived from employee ratings & reviews2.9/5
White Castle's Overall Culture is rated C-
Top Rated Culture Dimensions
Diversity
BGender
BProfessional Development
BCompensation
C+Environment
C+White Castle CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Billy Ingram
63 /100
See More
Diversity at White Castle
Top 25%Top 25% of Similar Size Companies on Comparably
B
Diverse employees at White Castle have rated Compensation, Perks And Benefits, and CEO Rating as the highest categories they have scored
Women at White Castle
Top 35%Top 35% of Similar Size Companies on Comparably
B
Women at White Castle have rated Team, CEO Rating, and Compensation as the highest categories they have scored
White Castle eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-16
White Castle employees are -16% more likely to recommend White Castle as a great place to work
| 37% | Promoters |
|---|---|
| 10% | Passives |
| 53% | Detractors |
Working at White Castle
Working at White Castle is rated below average by 205 employees, across various culture dimensions. White Castle employees rate Professional Development highest among all categories, and think that Office Culture and Team have the most room for improvement, putting White Castle’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Springfield, OH. See below in detail how working at White Castle was rated by employees.
Overall Company Culture at White Castle
C-
Overall Company Culture at White Castle is rated C-
Last updated 5 days ago
Bottom
30%
White Castle ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
White Castle Employee Reviews
Out of 157 White Castle employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping White Castle improve their work culture.
| Positive Reviews | 78% |
|---|---|
| Constructive Feedback | 22% |
Positive Reviews From White Castle Employees
- What do you like best about the leadership team?The team/family atmosphere thats created
- What are some of the best things about your team?Realness, work erhic, kindness, focus, & energy
- What did you like most about the interview process?We took turns listening to each other speak
Constructive Feedback From White Castle Employees
- Why do you feel undervalued and what would make you feel better about your compensation?i feel undervalued because im overworked and underpaid due to taxes, also i feel undervalued because i was swindled and told white castle takes care of their team and they have yet to do so.
- What's going wrong and how can it be improved?Management needs to step up and do their job and quit putting it on the employees with no training to run the store with no train
- What's going wrong and how can it be improved?Someone needs to get a team that enjoys working well with others and also better management
White Castle Company Information
White Castle Company Overview
White Castle is more than a company. It’s an experience that transcends time, space and sometimes, rational thought.
White Castle Mission, Vision & Values
White Castle Mission Statement
We seek out and value diverse perspectives as we build a community centered on innovation and friendship. Our commitment to diversity and inclusion feeds the hunger, hopes and dreams of our team members.
White Castle Values
- RESPONSIVE
- HUMBLE FAMILY
- CUSTOMER FOCUSED
- HUNGRY
- ACCOUNTABLE
- HEALTHY & ENERGETIC
| Headquarter | 555 West Goodale Street Columbus, OH United States of America |
|---|---|
| Website | whitecastle.com/ |
| Founding Date | 1921 |
| Company Status | Private |
White Castle Competitors
White Castle competitors include In-N-Out Burger, Raising Cane's, McDonald's, and KFC. White Castle ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how White Castle compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
White Castle Employees
205 employees at White Castle have reviewed White Castle across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 5 days ago.
Overall, the 205 White Castle employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at White Castle are generally satisfied with their total compensation at White Castle, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at White Castle are not very pleased with their team. 205 Participants grade the quality of their coworkers a D. The majority believe the meetings at White Castle are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at White Castle believe the environment at White Castle is positive. Most Participants believe the pace of work at White Castle is comfortably fast. About 71% of the employees at White Castle work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at White Castle are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining White Castle - Employee Onboarding
The prevailing opinion from employees about joining White Castle is that the company was unprepared on their first day. White Castle employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
White Castle KPIs and OKRs
Employees’ understanding of White Castle's KPIs and OKRs is essential for its success. Out of 6 White Castle employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
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Featured Articles
White Castle CEO & Leadership
White Castle CEO - Billy Ingram
63 /100
Billy’s approval rate is lower compared to CEOs at similar sized companies, putting Billy in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Springfield, OH. Billy Ingram’s employees rank White Castle in the Top 35% for Professional Development, in the Top 50% for Compensation, and in the Top 50% for Environment. Ingram is generally unpopular with White Castle employees, but ranks especially low with employees with Over 10 Years experience, and by employees with 1 to 3 Years experience and employees in the Sales department. However, employees in the Operations department have a slightly more favorable view of the CEO. When compared to White Castle’s competitors, Billy Ingram ranks below both Raising Cane's CEO Todd Graves and In-N-Out Burger CEO Lynsi Snyder.
White Castle Leadership
The White Castle Executive Team is rated a “C-” and led by CEO Billy Ingram, Chief Marketing Officer Kim Bartley, and Senior Vice President of Restaurant Operations Jeff Carper
Billy Ingram CEO / President
Billy Ingram serves as the CEO / President of White Castle.
Kim Bartley Chief Marketing Officer
Kim Bartley serves as the Chief Marketing Officer of White Castle.
Jeff Carper Senior Vice President of Restaurant Operations
Jeff Carper serves as the Senior Vice President of Restaurant Operations of White Castle.
Heather Ward Sr. Director of Benefits & Team Member Services
Heather Ward serves as the Sr. Director of Benefits & Team Member Services of White Castle.
Harry Jensen Regional Vice President-Retired
Harry Jensen serves as the Regional Vice President-Retired of White Castle.
Andy Prakel Vice President & Corporate Controller
Andy Prakel serves as the Vice President & Corporate Controller of White Castle. Andy started at White Castle in Jun of... read more
Russell Meyer CFO/VP/Treasurer
Russell Meyer serves as the CFO/VP/Treasurer of White Castle. Russell started at White Castle in Jan of 2006. Russell... read more
Susan Carroll-Boser VP of Technology
Susan Carroll-Boser serves as the VP of Technology of White Castle. Susan started at White Castle in December of 2018.... read more
White Castle Salaries
How much does White Castle pay?
How much do people at White Castle get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at White Castle is $138,454, or $66 per hour, while the estimated median salary is $135,850, or $65 per hour.
At White Castle, the highest paid job is a Group Engineering Manager at $239,432 annually and the lowest is a CS Rep at $39,355 annually. Average White Castle salaries by department include: Communications at $229,595, Finance at $90,205, Customer Support at $77,485, and Engineering at $159,876. Half of White Castle salaries are above $135,850.
89 employees at White Castle rank their Compensation in the Top 50% of similar sized companies in the US (based on 267 ratings) while 83 employees at White Castle rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 88 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
17th Percentile $103k | $103k | 17th Percentile |
33rd Percentile $131k | $131k | 33rd Percentile |
50th Percentile $192k | $192k | 50th Percentile |
67th Percentile $243k | $243k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
$138,454*
Average Compensation
$135,850*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
White Castle Salaries by Department
Diversity & Inclusion at White Castle
Diverse employees at White Castle score the company 72/100 across various culture categories, placing White Castle in the Top 25% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at White Castle across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
White Castle Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
White Castle PTO
White Castle's PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. White Castle's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
White Castle Careers
White Castle Jobs
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Overview of Candidates Interested in White Castle on Comparably
Candidates By Department
All Industries | 50% | |
|---|---|---|
Operations | 33% | |
Communications | 17% |
Candidates By Location
Columbus | 50% | |
|---|---|---|
Reynoldsburg | 17% | |
Springfield | 17% | |
Minneapolis | 17% |
Frequently Asked Questions regarding White Castle
What is White Castle address?
White Castle location is at 555 West Goodale Street
Who is the CEO of White Castle?
White Castle CEO is Billy Ingram, their score by employees is 63
What is White Castle eNPS?
The eNPS for White Castle is -16
What is the salary for Sales Engineer in White Castle?
Sales Engineer average salary in the US is 150k
What are the salaries in the Business Development in White Castle?
The average salaries for Business Development in White Castle is 158k
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