WNS Employee Reviews
Out of 71 WNS employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping WNS improve their work culture. The Customer Support team, with 75% positive reviews, reports the best experience at WNS compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
They're inspiring and they thrive for success meeting deadlines in due time they are supportive
Great leadership and one of the best manager
New here and I've already seen enough red flags. Now doing my 30-day-notice.
They smart, educated and know how to handle the employees
Review from Customer Support Dept
They are always looking for feedback on ways to do things better. Very open to suggestions
What does the leadership team need to get better at?
People first than being client first
The completely didn't care about employees all about the numbers. They made employees whom cared about and loved their jobs want to run away. This is why their facility wound up closing.
Review from Customer Support Dept
What is the best part about your compensation package?
base salary was fair. bonus and stock paltry.
I can pay off all my debt and can buy myself and family something beautiful and still left with change, I'm too young hey enjoy the little moments with the compensation package while it lasts.
Review from Customer Support Dept
The pay and retirement benefits
bonus is basis rating, however increment is subject to market benchmark
the best part for me are benefits, incentives and allowances
Why do you feel undervalued and what would make you feel better about your compensation?
I have always felt undervalued in terms of monetary compensation and the benefits.
there is no payment of electricity bill or other not to visual benefit as a short day (of course this time is return to the company example work 8.5 hours 4 days at week and 5 day take half day)
Under paid and over work
They offered new employees more pay than employees whom where loyal and their over a year.
Review from Customer Support Dept
What are some of the best things about your team?
We work together as a team and meet and achieve deadline
Team bonding is good and much appreciated
As a tea we understand, love and help each other. We get along very well and always care much if one person is not able to come to work.
Review from Customer Support Dept
All team members are supportive and helpful
great team work and support
What do your coworkers need to improve and how could you work together better?
LEADERS NEED REHAB! I cannot comprehend how these leaders (in PH) were promoted!
Skills need to be improved
What is most positive about the culture and environment at your company?
prioritizes the well-being of employees, offers support at all levels within the organization, and has policies in place that encourage respect, trust, empathy, and support
Review from Customer Support Dept
Openness and diverse culture. Willing to listen and not just talk
the staff tend to laugh and have fun
positive in all areas, in culture and even in environment.
people were undervalued and needed to be thought of as more than numbers
Review from Customer Support Dept
What needs to change to make the company culture better?
Make HR do their job and investigate the leaders in PH
Higher management needs to look into the managers and HR meetings have to happen on monthly basis
Good management and good people
Meed to focus more on people centric
What did you like most about the interview process?
The interviewer had warm and calming aura.
all the interviews are very motivating
The interviewer got to know me as a person and worker
Review from Customer Support Dept
What would you improve about your company's interview process?
Gocing priority and respect for thr candidate
What makes you most happy at work?
Putting out good work and helping people
Being able to inspire and motivate others
Good work and customer service and satisfaction
my goals and determination in life
Working with good bunch of people
What's going wrong and how can it be improved?
Poor management needs to corrected
If they would have had worker incentives instead of having excuses for bonuses they would have succeeded more
Review from Customer Support Dept
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