Word & Brown Culture | Comparably
Helping you maintain long-term relationships with your clients. We advocate on their behalf at the carrier and provider levels on a variety of issues. read more
EMPLOYEE
PARTICIPANTS
6
TOTAL
RATINGS
92

Word & Brown Company Culture

Word & Brown Culture

This score is derived from employee ratings & reviews
2.6/5
Word & Brown's Overall Culture is rated D

Top Rated Culture Dimensions

Word & Brown CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
"John M. Word, III" Word & Brown's CEO
"John M. Word, III"
53 /100

Diversity at Word & Brown

Women at Word & Brown

Word & Brown eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-50

Word & Brown employees are -50% more likely to recommend Word & Brown as a great place to work

25%Promoters
0%Passives
75%Detractors

Working at Word & Brown

Working at Word & Brown is rated below average by 6 employees, across various culture dimensions. Word & Brown employees rate Perks And Benefits highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting Word & Brown’s culture in the Bottom 20% compared to similar sized companies on Comparably. See below in detail how working at Word & Brown was rated by employees.

Overall Company Culture at Word & Brown

D

Overall Company Culture at Word & Brown is rated D

Last updated months ago

Bottom
20%

Word & Brown ranks in the Bottom 20% of other companies on Comparably with for Overall Company Culture Score

Word & Brown Employee Reviews

Out of 15 Word & Brown employee reviews, 31% were positive. The remaining 69% were constructive reviews with the goal of helping Word & Brown improve their work culture.

31%
69%
Positive Reviews31%
Constructive Feedback69%

Positive Reviews From Word & Brown Employees

  • What did you like most about the interview process?
    It was straightforward, but misleading. One of the people who interviewed me would become one of the management I had the most trouble with. She later left the company because so many people had problems with her.
  • What are some of the best things about your team?
    My team was trauma bonded together by ineffectual leadership. It fostered a great feeling of comraderie because we helped eachother get through the work week.
  • What is the best part about your compensation package?
    it was great with many things

Constructive Feedback From Word & Brown Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    There are limited growth opportunities at this company. Unless you "play the game" and become somebodies "favorite", regardless of if you have any leadership skills or experience
  • What does the leadership team need to get better at?
    Stop playing favoritism or promoting people you think are good at delivering results but have no leadership skills at all. It makes your employees miserable. The last manager I had there was rude and continuously confrontational towards employees and other members of the management team.
  • What does the leadership team need to get better at?
    Beware of A LOT of forced overtime, pressure to deliver to unrealistic deadlines, poor management decisions, lack of leadership, and mom & pop shop. Nice people but no real industry knowledge or experts work here. This company makes a lot of money. They could afford A+ level players if they cared.

Word & Brown Company Information

Word & Brown Mission, Vision & Values

Word & Brown Mission Statement

Helping you maintain long-term relationships with your clients. We advocate on their behalf at the carrier and provider levels on a variety of issues.

Word & Brown Vision Statement

Service of Unequalled Excellence

Word & Brown Values

  • Innovative
  • Technology
  • Excellence
  • Customer focus
HeadquarterUnited States of America
Websitewww.wordandbrown.com/

Word & Brown Competitors

Word & Brown competitors include Paychex. Word & Brown ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Word & Brown compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Paychex's Logo
    Paychex
    3.4/5
  2. #2
    Word & Brown's Logo
    Word & Brown
    2.6/5
  • Culture Video

Word & Brown Employees

6 employees at Word & Brown have reviewed Word & Brown across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 6 Word & Brown employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Word & Brown are generally satisfied with their total compensation at Word & Brown, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Word & Brown are generally satisfied with their team. 6 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Word & Brown are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Word & Brown believe the environment at Word & Brown is negative. Most Participants believe the pace of work at Word & Brown is extremely fast. About 80% of the employees at Word & Brown work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Word & Brown are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Word & Brown - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Word & Brown KPIs and OKRs

At this moment no Word & Brown employees have provided insight into whether or not they clearly understand Word & Brown's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Word & Brown CEO & Leadership

Word & Brown CEO - "John M. Word, III"

"John M. Word, III" Word & Brown's CEO
53 /100

"John’s approval rate is lower compared to CEOs at similar sized companies, putting "John in the Bottom 10% of all CEOs of similar-sized companies on Comparably. "John M. Word, III"’s employees rank Word & Brown in the Top 35% for Perks And Benefits, in the Bottom 45% for Compensation, and in the Bottom 30% for Happiness. When compared to Word & Brown’s competitors, "John M. Word, III" ranks below Paychex CEO John B. Gibson, Jr..

Word & Brown Leadership

The Word & Brown Executive Team is rated a “D” and led by CEO "John M. Word, III", Vice President of Product & Digital Strategy Scott Diehl, and Vice President Sales Marc McGinnis

  • "John M. Word, III"  CEO / President

    "John M. Word, III" CEO / President

    "John M. Word, III" serves as the CEO / President of Word & Brown.

  • Scott Diehl Vice President of Product & Digital Strategy

    Scott Diehl serves as the Vice President of Product & Digital Strategy of Word & Brown.

  • Marc McGinnis Vice President Sales

    Marc McGinnis serves as the Vice President Sales of Word & Brown.

  • Jan Mesa Vice President of Education and Sales Development

    Jan Mesa serves as the Vice President of Education and Sales Development of Word & Brown.

  • Matt Leslie Regional Vice President

    Matt Leslie serves as the Regional Vice President of Word & Brown.

Word & Brown Salaries

How much does Word & Brown pay?

How much do people at Word & Brown get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Word & Brown is $87,153, or $41 per hour, while the estimated median salary is $101,851, or $48 per hour.

At Word & Brown, the highest paid job is a Sales Rep at $115,408 annually and the lowest is a Bookkeeper at $43,625 annually. Average Word & Brown salaries by department include: HR at $91,182, Customer Support at $57,804, Business Development at $100,428, and Finance at $72,652. Half of Word & Brown salaries are above $101,851.

6 employees at Word & Brown rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 18 ratings) while 6 employees at Word & Brown rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 6 ratings).

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
20th Percentile
$80k
$80k20th Percentile
40th Percentile
$100k
$100k40th Percentile
60th Percentile
$161k
$161k60th Percentile
80th Percentile
$263k
$263k80th Percentile
100th Percentile
$355k
$355k100th Percentile
$87,153*
Average Compensation
$101,851*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Word & Brown Salaries by Department

Explore Word & Brown Salaries

Diversity & Inclusion at Word & Brown

The Diversity score provides insights into how diverse employees feel and rate their work experience at Word & Brown across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Word & Brown PTO

Word & Brown PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Word & Brown Careers

Word & Brown Jobs

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H1B Visa

In 2019, Word & Brown applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Word & Brown Know You Want To Work There

Frequently Asked Questions regarding Word & Brown

Who is the CEO of Word & Brown?

Word & Brown CEO is "John M. Word, III", their score by employees is 53

What is Word & Brown eNPS?

The eNPS for Word & Brown is -50

What is the salary for Project Manager in Word & Brown?

Project Manager average salary in the US is 102k

What are the salaries in the IT in Word & Brown?

The average salaries for IT in Word & Brown is 101k

Who are Word & Brown competitors?

Word & Brown main competitors are Paychex

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