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Anonymously Rate Your Experience & Make Work BetterWSFS Bank employees are -41% more likely to recommend WSFS Bank as a great place to work
| 26% | Promoters |
|---|---|
| 7% | Passives |
| 67% | Detractors |
Working at WSFS Bank is rated below average by 21 employees, across various culture dimensions. WSFS Bank employees rate Meetings highest among all categories, and think that Leadership and CEO Rating have the most room for improvement, putting WSFS Bank’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Dover, DE. See below in detail how working at WSFS Bank was rated by employees.
Overall Company Culture at WSFS Bank is rated D-
Last updated months ago
WSFS Bank ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 14 WSFS Bank employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping WSFS Bank improve their work culture.
| Positive Reviews | 54% |
|---|---|
| Constructive Feedback | 46% |
What did you like most about the interview process?I got a job at the ens
What makes you most happy at work?Leaving to go home everyday
What is most positive about the culture and environment at your company?Nothing. My department manager is toxic. We repeatedly complained about her in surveys and to HR and she was given a promotion in title.
What needs to change to make the company culture better?The entire culture is toxic. Management is out of touch.
What does the leadership team need to get better at?Leadership is out of touch
Why do you feel undervalued and what would make you feel better about your compensation?Compensation is well below industry standards
WSFS Bank is the seventh oldest, continuously-operating bank in the United States.
At Zeta, we combine an entrepreneurial "make it happen" approach with the strong foundation of practices and processes required to work with a blue-chip client base of Fortune 500 companies.
We call this The Zeta Way, a set of principles that our team of business experts and execution specialists bring to life
| Headquarter | Wilmington, DE United States of America |
|---|---|
| Website | www.wsfsbank.com/ |
| Founding Date | 1832 |
| Tel | 1-888-WSFSBANK |
| Company Status | Public |
WSFS Bank competitors include Capital One, PNC, and M&T Bank. WSFS Bank ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how WSFS Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
21 employees at WSFS Bank have reviewed WSFS Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 21 WSFS Bank employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at WSFS Bank are mostly dissatisfied with their total compensation at WSFS Bank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at WSFS Bank are not very pleased with their team. 21 Participants grade the quality of their coworkers a D. The majority believe the meetings at WSFS Bank are effective, and less half look forward to interacting with their coworkers.
The majority of employees at WSFS Bank believe the environment at WSFS Bank is negative. Most Participants believe the pace of work at WSFS Bank is comfortably fast. About 50% of the employees at WSFS Bank work 8 hours or less.
Overall, the employees at WSFS Bank are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining WSFS Bank is that the company was very unprepared on their first day. WSFS Bank employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of WSFS Bank's KPIs and OKRs is essential for its success. Out of 3 WSFS Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Mark’s approval rate is lower compared to CEOs at similar sized companies, putting Mark in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Dover, DE. Mark Turner’s employees rank WSFS Bank in the Bottom 35% for Meetings, in the Bottom 35% for Professional Development, and in the Bottom 30% for Office Culture. When compared to WSFS Bank’s competitors, Mark Turner ranks below both M&T Bank CEO Rene F Jones and PNC CEO William Demchak.
The WSFS Bank Executive Team is rated a “D-” and led by CEO Mark Turner, Senior Vice President Bob Palsgrove, and EVP, Chief Technology Officer Lisa Brubaker
Mark Turner CEO / President
Mark Turner serves as the CEO / President of WSFS Bank.
Bob Palsgrove Senior Vice President
Bob Palsgrove serves as the Senior Vice President of WSFS Bank. Bob started at WSFS Bank in Sep of 2014. Bob currently... read more
Lisa Brubaker EVP, Chief Technology Officer
Lisa Brubaker serves as the EVP, Chief Technology Officer of WSFS Bank. Lisa started at WSFS Bank in May of 2018. Lisa... read more
Robert Hayman Senior Vice President, Director of Facility Strategy and Vendor Management
Robert Hayman serves as the Senior Vice President, Director of Facility Strategy and Vendor Management of WSFS Bank.... read more
Timothy Jefferis Senior Vice President/Business Banking
Timothy Jefferis serves as the Senior Vice President/Business Banking of WSFS Bank. Timothy started at WSFS Bank in... read more
Jim Wechsler Senior Vice President, Corporate Development
Jim Wechsler serves as the Senior Vice President, Corporate Development of WSFS Bank. Jim started at WSFS Bank in... read more
Bill DeFalco Senior Vice President
Bill DeFalco serves as the Senior Vice President of WSFS Bank. Bill started at WSFS Bank in August of 2018. Bill... read more
Brian Zwaan Senior Vice President , Commercial Banking
Brian Zwaan serves as the Senior Vice President , Commercial Banking of WSFS Bank. Brian started at WSFS Bank in August... read more
Shari Kruzinski Senior Vice President-Director Retail Business Initiatives
Shari Kruzinski serves as the Senior Vice President-Director Retail Business Initiatives of WSFS Bank.
How much do people at WSFS Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at WSFS Bank is $113,055, or $54 per hour, while the estimated median salary is $113,813, or $54 per hour.
At WSFS Bank, the highest paid job is a General Counsel at $212,722 annually and the lowest is a CS Rep at $43,726 annually. Average WSFS Bank salaries by department include: Design at $98,385, Sales at $135,819, Finance at $78,703, and HR at $111,315. Half of WSFS Bank salaries are above $113,813.
8 employees at WSFS Bank rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 28 ratings) while 8 employees at WSFS Bank rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $88k | $88k | 17th Percentile |
33rd Percentile $114k | $114k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $211k | $211k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $271k | $271k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at WSFS Bank across various culture dimensions.
WSFS Bank's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is WSFS Bank's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. WSFS Bank's benefits and PTO Package averages to represent a less than $500 cash value per month.

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Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Wilmington | 100% |
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Who is the CEO of WSFS Bank?
WSFS Bank CEO is Mark Turner, their score by employees is 46
What is WSFS Bank eNPS?
The eNPS for WSFS Bank is -41
What is the salary for Product Manager in WSFS Bank?
Product Manager average salary in the US is 114k
What are the salaries in the Business Development in WSFS Bank?
The average salaries for Business Development in WSFS Bank is 95k
Who are WSFS Bank competitors?
WSFS Bank main competitors are Capital One, PNC, M&T Bank