WSFS Bank Culture | Comparably
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WSFS Bank Claimed Company
WSFS Bank is the seventh oldest, continuously-operating bank in the United States. read more
EMPLOYEE
PARTICIPANTS
21
TOTAL
RATINGS
226

WSFS Bank Company Culture

WSFS Bank Culture

This score is derived from employee ratings & reviews
2.4/5
WSFS Bank's Overall Culture is rated D-

Top Rated Culture Dimensions

WSFS Bank CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Mark Turner WSFS Bank's CEO
Mark Turner
46 /100

Diversity at WSFS Bank

Women at WSFS Bank

WSFS Bank eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-41

WSFS Bank employees are -41% more likely to recommend WSFS Bank as a great place to work

26%Promoters
7%Passives
67%Detractors

Working at WSFS Bank

Working at WSFS Bank is rated below average by 21 employees, across various culture dimensions. WSFS Bank employees rate Meetings highest among all categories, and think that Leadership and CEO Rating have the most room for improvement, putting WSFS Bank’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Dover, DE. See below in detail how working at WSFS Bank was rated by employees.

Overall Company Culture at WSFS Bank

D-

Overall Company Culture at WSFS Bank is rated D-

Last updated months ago

Bottom
10%

WSFS Bank ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

WSFS Bank Employee Reviews

Out of 14 WSFS Bank employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping WSFS Bank improve their work culture.

54%
46%
Positive Reviews54%
Constructive Feedback46%

Positive Reviews From WSFS Bank Employees

  • What did you like most about the interview process?
    I got a job at the ens
  • What makes you most happy at work?
    Leaving to go home everyday
  • What is most positive about the culture and environment at your company?
    Nothing. My department manager is toxic. We repeatedly complained about her in surveys and to HR and she was given a promotion in title.

Constructive Feedback From WSFS Bank Employees

  • What needs to change to make the company culture better?
    The entire culture is toxic. Management is out of touch.
  • What does the leadership team need to get better at?
    Leadership is out of touch
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Compensation is well below industry standards

WSFS Bank Company Information

WSFS Bank Company Overview

WSFS Bank is the seventh oldest, continuously-operating bank in the United States.

WSFS Bank Mission, Vision & Values

WSFS Bank Mission Statement

At Zeta, we combine an entrepreneurial "make it happen" approach with the strong foundation of practices and processes required to work with a blue-chip client base of Fortune 500 companies.

WSFS Bank Vision Statement

We call this The Zeta Way, a set of principles that our team of business experts and execution specialists bring to life

WSFS Bank Values

  • Execution
  • Problem solving
  • Teamwork
  • Practical innovation
  • Productivity
HeadquarterWilmington, DE
United States of America
Websitewww.wsfsbank.com/
Founding Date1832
Tel1-888-WSFSBANK
Company StatusPublic

WSFS Bank Competitors

WSFS Bank competitors include Capital One, PNC, and M&T Bank. WSFS Bank ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how WSFS Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Capital One's Logo
    Capital One
    4.1/5
  2. #2
    PNC's Logo
    PNC
    3.6/5
  3. #3
    M&T Bank's Logo
    M&T Bank
    3.0/5
  4. #4
    WSFS Bank's Logo
    WSFS Bank
    2.4/5

WSFS Bank Employees

21 employees at WSFS Bank have reviewed WSFS Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 21 WSFS Bank employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at WSFS Bank are mostly dissatisfied with their total compensation at WSFS Bank, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at WSFS Bank are not very pleased with their team. 21 Participants grade the quality of their coworkers a D. The majority believe the meetings at WSFS Bank are effective, and less half look forward to interacting with their coworkers.

The majority of employees at WSFS Bank believe the environment at WSFS Bank is negative. Most Participants believe the pace of work at WSFS Bank is comfortably fast. About 50% of the employees at WSFS Bank work 8 hours or less.

Overall, the employees at WSFS Bank are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining WSFS Bank - Employee Onboarding

The prevailing opinion from employees about joining WSFS Bank is that the company was very unprepared on their first day. WSFS Bank employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

WSFS Bank KPIs and OKRs

Employees’ understanding of WSFS Bank's KPIs and OKRs is essential for its success. Out of 3 WSFS Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

WSFS Bank CEO & Leadership

WSFS Bank CEO - Mark Turner

Mark Turner WSFS Bank's CEO
46 /100

Mark’s approval rate is lower compared to CEOs at similar sized companies, putting Mark in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Dover, DE. Mark Turner’s employees rank WSFS Bank in the Bottom 35% for Meetings, in the Bottom 35% for Professional Development, and in the Bottom 30% for Office Culture. When compared to WSFS Bank’s competitors, Mark Turner ranks below both M&T Bank CEO Rene F Jones and PNC CEO William Demchak.

WSFS Bank Leadership

The WSFS Bank Executive Team is rated a “D-” and led by CEO Mark Turner, Senior Vice President Bob Palsgrove, and EVP, Chief Technology Officer Lisa Brubaker

  • Mark Turner  CEO / President

    Mark Turner CEO / President

    Mark Turner serves as the CEO / President of WSFS Bank.

  • Bob Palsgrove Senior Vice President

    Bob Palsgrove serves as the Senior Vice President of WSFS Bank. Bob started at WSFS Bank in Sep of 2014. Bob currently... read more

  • Lisa Brubaker EVP, Chief Technology Officer

    Lisa Brubaker serves as the EVP, Chief Technology Officer of WSFS Bank. Lisa started at WSFS Bank in May of 2018. Lisa... read more

  • Robert Hayman Senior Vice President, Director of Facility Strategy and Vendor Management

    Robert Hayman serves as the Senior Vice President, Director of Facility Strategy and Vendor Management of WSFS Bank.... read more

  • Timothy Jefferis Senior Vice President/Business Banking

    Timothy Jefferis serves as the Senior Vice President/Business Banking of WSFS Bank. Timothy started at WSFS Bank in... read more

  • Jim Wechsler Senior Vice President, Corporate Development

    Jim Wechsler serves as the Senior Vice President, Corporate Development of WSFS Bank. Jim started at WSFS Bank in... read more

  • Bill DeFalco Senior Vice President

    Bill DeFalco serves as the Senior Vice President of WSFS Bank. Bill started at WSFS Bank in August of 2018. Bill... read more

  • Brian Zwaan Senior Vice President , Commercial Banking

    Brian Zwaan serves as the Senior Vice President , Commercial Banking of WSFS Bank. Brian started at WSFS Bank in August... read more

  • Shari Kruzinski Senior Vice President-Director Retail Business Initiatives

    Shari Kruzinski serves as the Senior Vice President-Director Retail Business Initiatives of WSFS Bank.

WSFS Bank Salaries

How much does WSFS Bank pay?

How much do people at WSFS Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at WSFS Bank is $113,055, or $54 per hour, while the estimated median salary is $113,813, or $54 per hour.

At WSFS Bank, the highest paid job is a General Counsel at $212,722 annually and the lowest is a CS Rep at $43,726 annually. Average WSFS Bank salaries by department include: Finance at $78,703, Sales at $135,819, Engineering at $128,845, and Business Development at $94,567. Half of WSFS Bank salaries are above $113,813.

8 employees at WSFS Bank rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 28 ratings) while 8 employees at WSFS Bank rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 10 ratings).

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$114k
$114k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$211k
$211k67th Percentile
83rd Percentile
$266k
$266k83rd Percentile
100th Percentile
$271k
$271k100th Percentile
$113,055*
Average Compensation
$113,813*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

WSFS Bank Salaries by Department

Explore WSFS Bank Salaries

Diversity & Inclusion at WSFS Bank

The Diversity score provides insights into how diverse employees feel and rate their work experience at WSFS Bank across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

WSFS Bank Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

WSFS Bank PTO

WSFS Bank's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is WSFS Bank's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. WSFS Bank's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo33%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo67%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

WSFS Bank Careers

WSFS Bank Jobs

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Let WSFS Bank Know You Want To Work There

Overview of Candidates Interested in WSFS Bank on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Wilmington
100%

Frequently Asked Questions regarding WSFS Bank

Who is the CEO of WSFS Bank?

WSFS Bank CEO is Mark Turner, their score by employees is 46

What is WSFS Bank eNPS?

The eNPS for WSFS Bank is -41

What is the salary for Sales Engineer in WSFS Bank?

Sales Engineer average salary in the US is 138k

What are the salaries in the Customer Support in WSFS Bank?

The average salaries for Customer Support in WSFS Bank is 60k

Who are WSFS Bank competitors?

WSFS Bank main competitors are Capital One, PNC, M&T Bank

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