86
out of 100
Operator of an online fashion retail store in Asia. The company is a multi-brand retailer of clothing, footwear, accessories and personal products for women and men. It operates online shopping portals for multiple countries in Asia, including Malaysia, Singapore, Indonesia, Thailand, Philippines, Vietnam, Brunei and Hong Kong. read more
Zalora Competitors
Zalora competitors include Lazada Group and CHARLES & KEITH. Zalora ranks 1st in CEO Score on Comparably vs its competitors. See below how Zalora compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See Zalora Culture vs Competitors:
- 1stZalora83 / 100
- 2nd
Lazada Group77 / 100
CEO Ratings Comparison
Zalora's CEO Score Ranks 1st
41 Employees at Zalora rate a 86 out of 100, which ranks them 1st out of Zalora's competitors. Last rating was today.
Product Quality Score Comparison
Zalora Ranks 2nd in Product Quality Score
195 Customers rate Zalora's Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below CHARLES & KEITH.
NPS Comparison
Zalora Ranks 2nd in Net Promoter Score
231 Customers rate Zalora's Net Promoter Score a 30, which ranks it 2nd against its competitors, below CHARLES & KEITH. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Zalora to a friend?”.
Pricing Score Comparison
Zalora Ranks 2nd in Pricing Score
171 Customers rate Zalora's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below CHARLES & KEITH.
Customer Service Comparison
Zalora Ranks 2nd in Customer Service
166 Customers rate Zalora's Customer Service a 4/5, which ranks it 2nd against its competitors, below Lazada Group.
Overall Culture Score Comparison
Zalora Ranks 1st in Overall Culture Score
69 Employees rate Zalora's Overall Culture a 83/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Zalora Ranks 1st in Employee Net Promoter Score
44 Employees rate Zalora's Employee Net Promoter Score a 27, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Zalora to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Zalora
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