Zalora Culture | Comparably
Operator of an online fashion retail store in Asia. The company is a multi-brand retailer of clothing, footwear, accessories and personal products for women and men. It operates online shopping portals for multiple countries in Asia, including Malaysia, Singapore, Indonesia, Thailand, Philippines, Vietnam, Brunei and Hong Kong. read more
EMPLOYEE
PARTICIPANTS
69
TOTAL
RATINGS
332

Zalora Company Culture

Zalora Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

Zalora CEO

Top 5%Top 5% of Similar Size Companies
 Zalora's CEO
86 /100

Diversity at Zalora

Women at Zalora

Zalora eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies

Recommend to a Friend?

27

Zalora employees are 27% more likely to recommend Zalora as a great place to work

45%Promoters
37%Passives
18%Detractors

Working at Zalora

Working at Zalora is rated highly by 69 employees, across various culture dimensions. Zalora employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting Zalora’s culture in the Top 5% compared to similar sized companies on Comparably. See below in detail how working at Zalora was rated by employees.

Overall Company Culture at Zalora

A+

Overall Company Culture at Zalora is rated A+

Last updated today

Top
5%

Zalora ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Zalora Employee Reviews

Out of 24 Zalora employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Zalora improve their work culture.

94%
6%
Positive Reviews94%
Constructive Feedback6%

Positive Reviews From Zalora Employees

  • What makes you most happy at work?
    Being with my co-workers and managers.
  • What is most positive about the culture and environment at your company?
    I think communication here is great. Our managers ensure that we are heard and that there's always something we can do about it to make it a little better for us.
  • What are some of the best things about your team?
    We help each other and we are happy to help and receive help. Willingness to do anything without a heavy heart.

Constructive Feedback From Zalora Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I can say that I also lack some skills but I am fairly competitive compared to the new ones however I believe they offer them higher salaries compared to what I am even getting right now.

Zalora Company Information

Zalora Company Overview

Operator of an online fashion retail store in Asia. The company is a multi-brand retailer of clothing, footwear, accessories and personal products for women and men. It operates online shopping portals for multiple countries in Asia, including Malaysia, Singapore, Indonesia, Thailand, Philippines, Vietnam, Brunei and Hong Kong.

Zalora Mission, Vision & Values

Zalora Mission Statement

With the widest selection of fashion apparel you can possibly find, and outstanding services like lightning-fast shipping, cash-on-delivery, and free returns, ZALORA brings you the best of Malaysia online shopping today!

Zalora Vision Statement

Our fashion collections are complemented by all kinds of accessories -- think bags, beauty products and sports lifestyle gear. ZALORA shoppers can also shop according to the latest trends that are dominating the fashion runway, whether it's a monochrome edit, athleisure styling, or this season's highlights.

Zalora Values

  • Dominant
  • Outstanding service
  • Fast strength
HeadquarterUnit A-5-1, Level 5, Block A, Southgate Commercial Centre, Kuala Lumpur
55200
Bermuda
Websiteworldwide.zalora.com
Founding Date2012
Tel6
Company StatusPublic

Zalora Competitors

Zalora competitors include Lazada Group. Zalora ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Zalora compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Zalora's Logo
    Zalora
    4.6/5
  2. #2
    Lazada Group's Logo
    Lazada Group
    4.5/5

Zalora Employees

Zalora has 1734 employees. 69 employees at Zalora have reviewed Zalora across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 69 Zalora employees give their leadership a grade of A+, or Top 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Zalora are generally satisfied with their total compensation at Zalora, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Zalora are extremely happy with their team. 69 Participants grade the quality of their coworkers an A. The majority believe the meetings at Zalora are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Zalora believe the environment at Zalora is positive. Most Participants believe the pace of work at Zalora is moderate. About 50% of the employees at Zalora work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Zalora are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Zalora - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Zalora KPIs and OKRs

At this moment no Zalora employees have provided insight into whether or not they clearly understand Zalora's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Zalora Salaries

How much does Zalora pay?

How much do people at Zalora get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Zalora is $113,466, or $54 per hour, while the estimated median salary is $113,615, or $54 per hour.

At Zalora, the highest paid job is a Corporate Counsel at $183,672 annually and the lowest is a Receptionist at $47,503 annually. Average Zalora salaries by department include: HR at $106,159, Legal at $177,404, Communications at $80,856, and Finance at $87,605. Half of Zalora salaries are above $113,615.

15 employees at Zalora rank their Compensation in the Top 30% of similar sized companies (based on 45 ratings) while 15 employees at Zalora rank their Perks And Benefits in the Top 30% of similar sized companies (based on 15 ratings).

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$158k
$158k50th Percentile
67th Percentile
$222k
$222k67th Percentile
83rd Percentile
$238k
$238k83rd Percentile
100th Percentile
$280k
$280k100th Percentile
$113,466*
Average Compensation
$113,615*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Zalora Salaries by Department

Explore Zalora Salaries

Diversity & Inclusion at Zalora

The Diversity score provides insights into how diverse employees feel and rate their work experience at Zalora across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Zalora Perks & Benefits

Health & Wellness

  • Health Insurance
  • Gym Membership / Reimbursement

Zalora PTO

Zalora PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Zalora Careers

Zalora Jobs

Search

No Recent Jobs found for Zalora on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let Zalora Know You Want To Work There

Frequently Asked Questions regarding Zalora

What is Zalora address?

Zalora location is at Unit A-5-1, Level 5, Block A, Southgate Commercial Centre, Kuala Lumpur

What is Zalora eNPS?

The eNPS for Zalora is 27

What is the salary for Project Manager in Zalora?

Project Manager average salary in the US is 105k

What are the salaries in the Operations in Zalora?

The average salaries for Operations in Zalora is 89k

How many employees work in Zalora?

Zalora has 1734 employees

×
Rate your company