Zurich North America Employee Reviews
Out of 83 Zurich North America employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Zurich North America improve their work culture. The Operations team, with 31% positive reviews, reports the best experience at Zurich North America compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Fair and honest. Treat people wirh respect
Diverse team with commitment to culture.
No micro managing always available for guidance and constant support on meeting goals
Forward thinking and quick to adapt.
Listens, directs, and promotes growth
What does the leadership team need to get better at?
There aren't any Leadership reviews of Zurich North America yet.
Be the first to contribute a review.
What is the best part about your compensation package?
Short term incentive plan is good
Bonuses are a plus and salary
Time off and health care expense sharing.
comprehenvise dental and orthodontist insurance
Review from Operations Dept
Grandfathered in retirement account for long time employees
Why do you feel undervalued and what would make you feel better about your compensation?
My current rate us under what the industry pays and continues to fall behind. Increases really max out somewhere between 3-5%. That could be much better.
Employer does not properly value experience and technical specialty of knowledge of employees.
Review from Operations Dept
What are some of the best things about your team?
Very strong and committed team across Zurich.
Hard working and extremely knowledgeable.
Collaborate well, helpful and a source of knowledge
Easily approachable coworkers with any questions or concerns
My team enjoys the work they do and they want to do a good job.
What do your coworkers need to improve and how could you work together better?
They need to stop being egotistical, rude and demeaning to each other and Zurich's customer base. But, management sets the tone of the environment, and when the philosophy is "bully management," then it becomes survival of the fittest in the office.
Review from Operations Dept
support and encourage those below you, build on the qualities that you respect of those above you
Review from Operations Dept
Given the opportunity to meet we could do a lot better
Review from Operations Dept
Cling in on time shorter lunch breaks
What is most positive about the culture and environment at your company?
Love our flexibility and our buildings.
The company goes out of its way to create mental health awareness and provide resources to everyone that go above the common benefits plans.
Management is the biggest help to promote nice work environment
My manager is extremely present and helpful
The employees enjoy helping others be it internal or external customers.
What needs to change to make the company culture better?
reward positive cultural interaction, restrict negative tattling, complaining and undermining
Review from Operations Dept
Provide proper support to employees and stop adding to the work load/responsibilities.
Review from Operations Dept
What did you like most about the interview process?
Many connections and support along the way.
The recruiters are in regular contact.
Seemed straight forward and informative for what I was looking for
I like that it was short and sweet.
What would you improve about your company's interview process?
HR and hiring team needs to communicate more
Keep it on task, don't waste interviewees time, be prepared to answer questions about job expectations, career advancement and compensation
Review from Operations Dept
What makes you most happy at work?
Good coworkers. Quality of life and work balance
My colleagues and the work I get to do.
Making a difference for others.
I am most happy when I have been able to help someone else. Especially when that help makes that person feel more successful.
It was likable and pay was decent for years
What's going wrong and how can it be improved?
High school mentality encouraging individuals to seek out perceived "favorite" statuses by sabotaging peers
Review from Operations Dept
there are constant layoffs year after year so there is a culture of fear
Be realistic about the workload
Difficult to enjoy going to work when you dread learning what new administrative requirement is going to cause me to add to my work responsibilities.
Review from Operations Dept
What would you most like to see improved at your company?
more external orientation, less internally focused