Ace Hardware vs True Value | Comparably
Comparably
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VS
Ace Hardware Claimed Company
EMPLOYEE
PARTICIPANTS
651
TOTAL
RATINGS
5927
True Value
EMPLOYEE
PARTICIPANTS
138
TOTAL
RATINGS
1308

Ace Hardware vs True Value

Compare Ace Hardware versus True Value for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 651 employees and customers of Ace Hardware and 138 employees and customers of True Value.

Ace Hardware

Ace Hardware's brand is ranked #265 in the list of Global Top 1000 Brands, as rated by customers of Ace Hardware.

True Value

True Value's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of True Value. Their current valuation is $539.21M.

3.7/5
Product Quality
3.3/5
3.5/5
Pricing
2.9/5
3.6/5
Customer Service
3.1/5
20
NPS Score
52%Promoters
16%Passive
32%Detractors

Net Promoter Score
Winner by 29

-9
NPS Score
35%Promoters
21%Passive
44%Detractors

See how Ace Hardware compares to its competitors

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BEHR
Lowe's Home Improvement
Menards

See how True Value compares to its competitors

The Home Depot
Lowe's Home Improvement
IM Hardware

Working at Ace Hardware vs Working at True Value

John Venhuizen Ace Hardware's CEO
68 / 100

CEO Rating
Winner by 23%

Chris Kempa True Value's CEO
Chris Kempa
45 / 100

CEO Rating

Ace Hardware

Ace Hardware doesn't have enough ratings to calculate the Team Culture Ratings.

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True Value

Employees at True Value rate their CEO, Chris Kempa, 45/100. This score is 23% lower than the scores of Ace Hardware's CEO, John Venhuizen. Employees in the Operations and Customer Support departments rate Chris Kempa the highest.

CEO Score 68
CEO Score
CEO Score 45
Overall Culture 67
Overall Culture
Overall Culture 53
-8
eNPS
-43
Gender Score 65
Gender Score
Gender Score 70
Diversity Score 66
Diversity Score
Diversity Score 65
Perk And Benefits 60
Perk And Benefits
Perk And Benefits 49
Professional Dev. 63
Professional Dev.
Professional Dev. 43

Overall Culture at Ace Hardware vs True Value

67
/ 100
Ace Hardware

Employees at Ace Hardware rate their Overall Culture a 67/100, with Customer Success and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

53
/ 100
True Value

Employees at True Value rate their Overall Culture a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • Ace Hardware67
  • True Value

Employee Net Promoter Score at Ace Hardware vs True Value

-8
eNPS
Ace Hardware
201 Promoters 37%
97 Passives 18%
242 Detractors 45%

Employee Net Promoter Score
Winner by 35%

-43
eNPS
True Value
25 Promoters 22%
14 Passives 13%
74 Detractors 65%
  • Ace Hardware-8
  • True Value

Gender Score at Ace Hardware vs True Value

65
/ 100
Ace Hardware

Employees at Ace Hardware rate their Gender Score a 65/100, with Operations and Customer Support as the two departments that rate their experience the highest.

70
/ 100
True Value

Employees at True Value rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

  • Ace Hardware65
  • True Value

Diversity Score at Ace Hardware vs True Value

66
/ 100
Ace Hardware

Employees at Ace Hardware rate their Diversity Score a 66/100, with Sales and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

65
/ 100
True Value

Employees at True Value rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

  • Ace Hardware
  • True Value65

Perk and Benefits Score at Ace Hardware vs True Value

60
/ 100
Ace Hardware

Employees at Ace Hardware rate their Perk and Benefits Score a 60/100, with Customer Success and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

49
/ 100
True Value

Employees at True Value rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

  • Ace Hardware60
  • True Value

Professional Development Score at Ace Hardware vs True Value

63
/ 100
Ace Hardware

Employees at Ace Hardware rate their Professional Development Score a 63/100, with Sales and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 20%

43
/ 100
True Value

Employees at True Value rate their Professional Development Score a /100.

  • Ace Hardware63
  • True Value

Leadership Culture Ratings vs True Value

Ace Hardware
67 / 100

Leadership Culture Ratings vs True Value
Winner by 18%

True Value
49 / 100

Ace Hardware rates % higher than True Value on Leadership Culture Ratings vs True Value Ratings based on looking at 1567 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Does your manager seem to care about you as a person?".

  • Ace Hardware67
  • True Value

Compensation Culture Ratings vs True Value

Ace Hardware
58 / 100

Compensation Culture Ratings vs True Value
Winner by 10%

True Value
48 / 100

Ace Hardware rates % higher than True Value on Compensation Culture Ratings vs True Value Ratings based on looking at 1114 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

  • Ace Hardware58
  • True Value

Team Culture Ratings vs True Value

Ace Hardware
68 / 100

Team Culture Ratings vs True Value
Winner by 6%

True Value
62 / 100

Ace Hardware rates % higher than True Value on Team Culture Ratings vs True Value Ratings based on looking at 1004 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

  • Ace Hardware68
  • True Value

Environment Culture Ratings vs True Value

Ace Hardware
70 / 100

Environment Culture Ratings vs True Value
Winner by 9%

True Value
61 / 100

Ace Hardware rates % higher than True Value on Environment Culture Ratings vs True Value Ratings based on looking at 945 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What needs to change to make the company culture better?".

  • Ace Hardware70
  • True Value

Sentiment Culture Ratings vs True Value

Ace Hardware
68 / 100

Sentiment Culture Ratings vs True Value
Winner by 19%

True Value
49 / 100

Ace Hardware rates % higher than True Value on Sentiment Culture Ratings vs True Value Ratings based on looking at 1335 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

  • Ace Hardware68
  • True Value

See how Ace Hardware compares to its competitors

See how True Value compares to its competitors