Alaska Air Group vs Southwest Airlines | Comparably
Comparably
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VS
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Alaska Air Group
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
872
Southwest Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
582
TOTAL
RATINGS
5256

Alaska Air Group vs Southwest Airlines

Compare Alaska Air Group versus Southwest Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Alaska Air Group and 582 employees and customers of Southwest Airlines.

Alaska Air Group

Alaska Air Group's brand is ranked #222 in the list of Global Top 1000 Brands, as rated by customers of Alaska Air Group. Their current market cap is $8.61B.

Southwest Airlines

Southwest Airlines's brand is ranked #24 in the list of Global Top 100 Brands, as rated by customers of Southwest Airlines. Their current market cap is $31.19B.

4/5
Product Quality
4.1/5
3.7/5
Pricing
4/5
4/5
Customer Service
4.1/5
36
NPS Score
59%Promoters
18%Passive
23%Detractors
47
NPS Score
66%Promoters
15%Passive
19%Detractors

Net Promoter Score
Winner by 11

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Working at Alaska Air Group vs Working at Southwest Airlines

Bradley Tilden Alaska Air Group's CEO
79 / 100

CEO Rating

Robert E. Jordan Southwest Airlines' CEO
Robert E. Jordan
80 / 100

CEO Rating
Winner by 1%

Alaska Air Group

Alaska Air Group doesn't have enough ratings to calculate the Team Culture Ratings.

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Southwest Airlines

Employees at Southwest Airlines rate their CEO, Robert E. Jordan, 80/100. This score is 1% higher than the scores of Alaska Air Group's CEO, Bradley Tilden. Employees in the HR and Marketing departments rate Robert E. Jordan the highest.

CEO Score 79
CEO Score
CEO Score 80
Overall Culture 70
Overall Culture
Overall Culture 78
32
eNPS
44
Gender Score 73
Gender Score
Gender Score 81
Diversity Score 75
Diversity Score
Diversity Score 73
Perk And Benefits 69
Perk And Benefits
Perk And Benefits 85
Professional Dev. 44
Professional Dev.
Professional Dev. 61

Overall Culture at Alaska Air Group vs Southwest Airlines

70
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

78
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Overall Culture a /100, with Finance and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

  • Alaska Air Group
  • Southwest Airlines78

Employee Net Promoter Score at Alaska Air Group vs Southwest Airlines

32
eNPS
Alaska Air Group
35 Promoters 53%
17 Passives 26%
14 Detractors 21%
44
eNPS
Southwest Airlines
292 Promoters 66%
51 Passives 12%
94 Detractors 22%

Employee Net Promoter Score
Winner by %

  • Alaska Air Group
  • Southwest Airlines44

Gender Score at Alaska Air Group vs Southwest Airlines

73
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Gender Score a 73/100, with Customer Support as the department that rate their experience the highest.

81
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Gender Score a /100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

  • Alaska Air Group
  • Southwest Airlines81

Diversity Score at Alaska Air Group vs Southwest Airlines

75
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Diversity Score a 75/100, with Engineering as the department that rate their experience the highest.

Diversity Score
Winner by 2%

73
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Alaska Air Group
  • Southwest Airlines73

Perk and Benefits Score at Alaska Air Group vs Southwest Airlines

69
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Perk and Benefits Score a 69/100, with Operations and Customer Support as the two departments that rate their experience the highest.

85
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Perk and Benefits Score a /100, with Marketing and Admin as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 16%

  • Alaska Air Group
  • Southwest Airlines86

Professional Development Score at Alaska Air Group vs Southwest Airlines

44
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Professional Development Score a 44/100, with Engineering as the department that rate their experience the highest.

61
/ 100
Southwest Airlines

Employees at Southwest Airlines rate their Professional Development Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner by 17%

  • Alaska Air Group
  • Southwest Airlines61

Leadership Culture Ratings vs Southwest Airlines

Alaska Air Group
74 / 100
Southwest Airlines
78 / 100

Alaska Air Group rates % lower than Southwest Airlines on Leadership Culture Ratings vs Southwest Airlines Ratings based on looking at 1371 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "How would you rate your manager?".

  • Alaska Air Group
  • Southwest Airlines78

Compensation Culture Ratings vs Southwest Airlines

Alaska Air Group
63 / 100
Southwest Airlines
78 / 100

Alaska Air Group rates % lower than Southwest Airlines on Compensation Culture Ratings vs Southwest Airlines Ratings based on looking at 957 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "How often do you get a raise?".

  • Alaska Air Group
  • Southwest Airlines78

Team Culture Ratings vs Southwest Airlines

Alaska Air Group
71 / 100
Southwest Airlines
81 / 100

Alaska Air Group rates % lower than Southwest Airlines on Team Culture Ratings vs Southwest Airlines Ratings based on looking at 833 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

  • Alaska Air Group
  • Southwest Airlines81

Environment Culture Ratings vs Southwest Airlines

Alaska Air Group
72 / 100
Southwest Airlines
74 / 100

Alaska Air Group rates % lower than Southwest Airlines on Environment Culture Ratings vs Southwest Airlines Ratings based on looking at 805 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "On average, how many hours do you work a day?".

  • Alaska Air Group72
  • Southwest Airlines

Sentiment Culture Ratings vs Southwest Airlines

Alaska Air Group
75 / 100
Southwest Airlines
82 / 100

Alaska Air Group rates % lower than Southwest Airlines on Sentiment Culture Ratings vs Southwest Airlines Ratings based on looking at 1096 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

  • Alaska Air Group
  • Southwest Airlines82

See how Alaska Air Group compares to its competitors

See how Southwest Airlines compares to its competitors