Alaska Air Group vs American Airlines | Comparably
Comparably
Profile Image
VS
Profile Image
Alaska Air Group
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
872
American Airlines Claimed Company
EMPLOYEE
PARTICIPANTS
659
TOTAL
RATINGS
5350

Alaska Air Group vs American Airlines

Compare Alaska Air Group versus American Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Alaska Air Group and 659 employees and customers of American Airlines.

Alaska Air Group

Alaska Air Group's brand is ranked #222 in the list of Global Top 1000 Brands, as rated by customers of Alaska Air Group. Their current market cap is $8.61B.

American Airlines

American Airlines's brand is ranked #138 in the list of Global Top 1000 Brands, as rated by customers of American Airlines. Their current market cap is $11.95B.

4/5
Product Quality
3.4/5
3.7/5
Pricing
3.4/5
4/5
Customer Service
3.4/5
36
NPS Score
59%Promoters
18%Passive
23%Detractors

Net Promoter Score
Winner by 22

14
NPS Score
49%Promoters
16%Passive
35%Detractors

See how Alaska Air Group compares to its competitors

JetBlue Airways
Southwest Airlines
Delta Air Lines
Spirit Airlines
easyJet

See how American Airlines compares to its competitors

Southwest Airlines
Delta Air Lines
Spirit Airlines
United Airlines
Air France-KLM

Working at Alaska Air Group vs Working at American Airlines

Bradley Tilden Alaska Air Group's CEO
79 / 100

CEO Rating
Winner by 15%

Robert Isom American Airlines' CEO
Robert Isom
64 / 100

CEO Rating

Alaska Air Group

Alaska Air Group doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

American Airlines

Employees at American Airlines rate their CEO, Robert Isom, 64/100. This score is 15% lower than the scores of Alaska Air Group's CEO, Bradley Tilden. Employees in the Communications and IT departments rate Robert Isom the highest.

CEO Score 79
CEO Score
CEO Score 64
Overall Culture 70
Overall Culture
Overall Culture 62
32
eNPS
-4
Gender Score 73
Gender Score
Gender Score 65
Diversity Score 75
Diversity Score
Diversity Score 63
Perk And Benefits 69
Perk And Benefits
Perk And Benefits 67
Professional Dev. 44
Professional Dev.
Professional Dev. 42

Overall Culture at Alaska Air Group vs American Airlines

70
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Overall Culture a 70/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

62
/ 100
American Airlines

Employees at American Airlines rate their Overall Culture a /100, with Marketing and IT as the two departments that rate their experience the highest.

  • Alaska Air Group
  • American Airlines62

Employee Net Promoter Score at Alaska Air Group vs American Airlines

32
eNPS
Alaska Air Group
35 Promoters 53%
17 Passives 26%
14 Detractors 21%

Employee Net Promoter Score
Winner by 36%

-4
eNPS
American Airlines
188 Promoters 39%
86 Passives 18%
208 Detractors 43%
  • Alaska Air Group
  • American Airlines-4

Gender Score at Alaska Air Group vs American Airlines

73
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Gender Score a 73/100, with Customer Support as the department that rate their experience the highest.

Gender Score
Winner by 8%

65
/ 100
American Airlines

Employees at American Airlines rate their Gender Score a /100, with IT and Marketing as the two departments that rate their experience the highest.

  • Alaska Air Group
  • American Airlines65

Diversity Score at Alaska Air Group vs American Airlines

75
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Diversity Score a 75/100, with Engineering as the department that rate their experience the highest.

Diversity Score
Winner by 12%

63
/ 100
American Airlines

Employees at American Airlines rate their Diversity Score a /100, with IT and Admin as the two departments that rate their experience the highest.

  • Alaska Air Group
  • American Airlines63

Perk and Benefits Score at Alaska Air Group vs American Airlines

69
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Perk and Benefits Score a 69/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

67
/ 100
American Airlines

Employees at American Airlines rate their Perk and Benefits Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

  • Alaska Air Group
  • American Airlines67

Professional Development Score at Alaska Air Group vs American Airlines

44
/ 100
Alaska Air Group

Employees at Alaska Air Group rate their Professional Development Score a 44/100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner by 2%

42
/ 100
American Airlines

Employees at American Airlines rate their Professional Development Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

  • Alaska Air Group
  • American Airlines41

Leadership Culture Ratings vs American Airlines

Alaska Air Group
74 / 100

Leadership Culture Ratings vs American Airlines
Winner by 15%

American Airlines
59 / 100

Alaska Air Group rates % higher than American Airlines on Leadership Culture Ratings vs American Airlines Ratings based on looking at 1415 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Does Your Boss Hurt Your Company Culture?".

  • Alaska Air Group
  • American Airlines59

Compensation Culture Ratings vs American Airlines

Alaska Air Group
63 / 100

Compensation Culture Ratings vs American Airlines
Winner by 4%

American Airlines
59 / 100

Alaska Air Group rates % higher than American Airlines on Compensation Culture Ratings vs American Airlines Ratings based on looking at 947 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Do you believe you're paid fairly?".

  • Alaska Air Group
  • American Airlines59

Team Culture Ratings vs American Airlines

Alaska Air Group
71 / 100

Team Culture Ratings vs American Airlines
Winner by 6%

American Airlines
65 / 100

Alaska Air Group rates % higher than American Airlines on Team Culture Ratings vs American Airlines Ratings based on looking at 809 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

  • Alaska Air Group
  • American Airlines64

Environment Culture Ratings vs American Airlines

Alaska Air Group
72 / 100

Environment Culture Ratings vs American Airlines
Winner by 8%

American Airlines
64 / 100

Alaska Air Group rates % higher than American Airlines on Environment Culture Ratings vs American Airlines Ratings based on looking at 773 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What is most positive about the culture and environment at your company?".

  • Alaska Air Group72
  • American Airlines

Sentiment Culture Ratings vs American Airlines

Alaska Air Group
75 / 100

Sentiment Culture Ratings vs American Airlines
Winner by 10%

American Airlines
65 / 100

Alaska Air Group rates % higher than American Airlines on Sentiment Culture Ratings vs American Airlines Ratings based on looking at 1145 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What's going wrong and how can it be improved?".

  • Alaska Air Group
  • American Airlines65

See how Alaska Air Group compares to its competitors

See how American Airlines compares to its competitors