American Family Insurance vs The Hanover Insurance Group | Comparably
Comparably
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American Family Insurance Claimed Company
EMPLOYEE
PARTICIPANTS
154
TOTAL
RATINGS
1498
The Hanover Insurance Group Claimed Company
EMPLOYEE
PARTICIPANTS
63
TOTAL
RATINGS
631

American Family Insurance vs The Hanover Insurance Group

Compare American Family Insurance versus The Hanover Insurance Group for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 154 employees and customers of American Family Insurance and 63 employees and customers of The Hanover Insurance Group.

American Family Insurance

American Family Insurance's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of American Family Insurance. Their current valuation is $9.33B.

The Hanover Insurance Group

The Hanover Insurance Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of The Hanover Insurance Group. Their current market cap is $4.74B.

2.3/5
Product Quality
2.4/5
2/5
Pricing
2.4/5
2.3/5
Customer Service
2.3/5
-48
NPS Score
23%Promoters
6%Passive
71%Detractors

Net Promoter Score
Winner by 24

-72
NPS Score
7%Promoters
14%Passive
79%Detractors

See how American Family Insurance compares to its competitors

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See how The Hanover Insurance Group compares to its competitors

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Achmea

Working at American Family Insurance vs Working at The Hanover Insurance Group

Jack Salzwedel American Family Insurance's CEO
68 / 100

CEO Rating
Winner by 7%

John Roche The Hanover Insurance Group's CEO
John Roche
61 / 100

CEO Rating

American Family Insurance

American Family Insurance doesn't have enough ratings to calculate the Team Culture Ratings.

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The Hanover Insurance Group

Employees at The Hanover Insurance Group rate their CEO, John Roche, 61/100. This score is 7% lower than the scores of American Family Insurance's CEO, Jack Salzwedel. Employees in the Customer Support department rate John Roche the highest.

CEO Score 68
CEO Score
CEO Score 61
Overall Culture 66
Overall Culture
Overall Culture 60
-9
eNPS
-25
Gender Score 62
Gender Score
Gender Score 57
Diversity Score 72
Diversity Score
Diversity Score 53
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 74
Professional Dev. 63
Professional Dev.
Professional Dev. 38

Overall Culture at American Family Insurance vs The Hanover Insurance Group

66
/ 100
American Family Insurance

Employees at American Family Insurance rate their Overall Culture a 66/100, with Engineering and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

60
/ 100
The Hanover Insurance Group

Employees at The Hanover Insurance Group rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • American Family Insurance66
  • The Hanover Insurance Group

Employee Net Promoter Score at American Family Insurance vs The Hanover Insurance Group

-9
eNPS
American Family Insurance
41 Promoters 35%
25 Passives 21%
51 Detractors 44%

Employee Net Promoter Score
Winner by 16%

-25
eNPS
The Hanover Insurance Group
15 Promoters 32%
5 Passives 11%
27 Detractors 57%
  • American Family Insurance-8
  • The Hanover Insurance Group

Gender Score at American Family Insurance vs The Hanover Insurance Group

62
/ 100
American Family Insurance

Employees at American Family Insurance rate their Gender Score a 62/100, with Operations and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

57
/ 100
The Hanover Insurance Group

Employees at The Hanover Insurance Group rate their Gender Score a /100.

  • American Family Insurance62
  • The Hanover Insurance Group

Diversity Score at American Family Insurance vs The Hanover Insurance Group

72
/ 100
American Family Insurance

Employees at American Family Insurance rate their Diversity Score a 72/100, with IT as the department that rate their experience the highest.

Diversity Score
Winner by 19%

53
/ 100
The Hanover Insurance Group

Employees at The Hanover Insurance Group rate their Diversity Score a /100.

  • American Family Insurance
  • The Hanover Insurance Group52

Perk and Benefits Score at American Family Insurance vs The Hanover Insurance Group

68
/ 100
American Family Insurance

Employees at American Family Insurance rate their Perk and Benefits Score a 68/100, with IT and Operations as the two departments that rate their experience the highest.

74
/ 100
The Hanover Insurance Group

Employees at The Hanover Insurance Group rate their Perk and Benefits Score a /100, with Customer Support as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

  • American Family Insurance68
  • The Hanover Insurance Group

Professional Development Score at American Family Insurance vs The Hanover Insurance Group

63
/ 100
American Family Insurance

Employees at American Family Insurance rate their Professional Development Score a 63/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 25%

38
/ 100
The Hanover Insurance Group

Employees at The Hanover Insurance Group rate their Professional Development Score a /100.

  • American Family Insurance62
  • The Hanover Insurance Group

Leadership Culture Ratings vs The Hanover Insurance Group

American Family Insurance
64 / 100

Leadership Culture Ratings vs The Hanover Insurance Group
Winner by 4%

The Hanover Insurance Group
60 / 100

American Family Insurance rates % higher than The Hanover Insurance Group on Leadership Culture Ratings vs The Hanover Insurance Group Ratings based on looking at 475 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Is your company invested in your career growth?".

  • American Family Insurance64
  • The Hanover Insurance Group

Compensation Culture Ratings vs The Hanover Insurance Group

American Family Insurance
65 / 100

Compensation Culture Ratings vs The Hanover Insurance Group
Winner by 2%

The Hanover Insurance Group
63 / 100

American Family Insurance rates % higher than The Hanover Insurance Group on Compensation Culture Ratings vs The Hanover Insurance Group Ratings based on looking at 338 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

  • American Family Insurance65
  • The Hanover Insurance Group

Team Culture Ratings vs The Hanover Insurance Group

American Family Insurance
69 / 100

Team Culture Ratings vs The Hanover Insurance Group
Winner by 10%

The Hanover Insurance Group
59 / 100

American Family Insurance rates % higher than The Hanover Insurance Group on Team Culture Ratings vs The Hanover Insurance Group Ratings based on looking at 281 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

  • American Family Insurance69
  • The Hanover Insurance Group

Environment Culture Ratings vs The Hanover Insurance Group

American Family Insurance
68 / 100
The Hanover Insurance Group
69 / 100

American Family Insurance rates % lower than The Hanover Insurance Group on Environment Culture Ratings vs The Hanover Insurance Group Ratings based on looking at 276 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What needs to change to make the company culture better?".

  • American Family Insurance68
  • The Hanover Insurance Group

Sentiment Culture Ratings vs The Hanover Insurance Group

American Family Insurance
67 / 100

Sentiment Culture Ratings vs The Hanover Insurance Group
Winner by 11%

The Hanover Insurance Group
56 / 100

American Family Insurance rates % higher than The Hanover Insurance Group on Sentiment Culture Ratings vs The Hanover Insurance Group Ratings based on looking at 365 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

  • American Family Insurance67
  • The Hanover Insurance Group

See how American Family Insurance compares to its competitors

See how The Hanover Insurance Group compares to its competitors