


Employees at American Express rank Stephen Squeri in the Top 10% of CEOs in New York. Comparatively, employees at CWT rank Michelle Frymire in the Bottom 40% of CEOs in Minneapolis. Employees rate their CEO differently based on the frequency of interaction, ability to affect company culture, and drive measurable results.

CEO of American Express
BIO: Mr. Stephen J. Squeri, also known as Steve, has been Vice Chairman of American Express Company since July 2015 and has led the Business-to-Business Group since October 2015. Mr. Squeri served as Group President of Global Corporate Services at American Express Company from November 2011 to July 2015. He served as the Group President of Global Services at American Express Company from October 2009 to November 2011 and served as its Chief Information Officer and Executive Vice President from May 2005 to October 2009. He served as an Executive Vice President of Corporate Development/Head of Corporate Development of American Express Company from July 2008 to September 2010 and oversaw mergers and acquisitions. He joined American Express as a manager in Travelers Cheque Group (TCG) in 1985 and held senior roles at TCG, orldwide Marketing and Establishment Services (ES). He served as President of the Global Commercial Card group from January 2002 to 2005, where he led the global division that markets American Express Corporate Card and American Express Corporate Purchasing Card to mid-sized and large companies. From 2000 to 2002, he served as the President of Establishment Services Canada and the United States where he oversaw American Express??? efforts to grow merchants??? businesses through innovative marketing and e-commerce programs and managed merchant acquisition efforts. From 1982 to 1985, he was a management consultant at Arthur Andersen and Company. He has been a Director of J. Crew Group, Inc. since June 2012. He serves as Director of Madewell Inc. He has been an Independent Director of The Guardian Life Insurance Company of America since 2009. He serves as a Member of the Board of Trustees of New York Downtown and Harlem Children's Zone. He serves as a Member of the Board of Governors Monsignor McClancy Memorial High School. He served as Director of J. Crew Group, Inc. from September 2010 to March 2011. Mr. Squeri holds an M.B.A. degree and a B.S. degree from Manhattan College.

CEO of CWT
BIO: Michelle joined CWT in 2019 and has over 20 years’ travel industry experience. Her leadership has spanned a broad range of functions with notable leadership roles as the CFO at Starwood Vacation Ownership and Delta Technology (a division of Delta Air Lines), as well as Continental Airlines and Delta Air Lines. In addition, she held senior executive positions at several private equity portfolio companies where she led Strategy, Technology, HR, Corporate Development and Finance. Michelle currently serves on the Board of Directors for Family Gateway in Dallas, Texas and was appointed CWT’s President, Strategy & Transformation and Chief Financial Officer in October 2020. She holds a bachelor’s degree in economics from Austin College, and an MBA from the McCombs School of Business at The University of Texas.

Women at American Express rated their CEO an A+

Women at CWT rated their CEO a B

Diverse Employees at American Express rated their CEO an A-

Diverse Employees at CWT rated their CEO a F


At American Express, employees in the Customer Support department rate Stephen Squeri the highest. According to employees, Stephen Squeri's ability to drive business results is Average. At CWT, the Sales department's employees rate their CEO highest. And, 50% of CWT's employees approve of their CEO's management style.