-21
NPS Score
VS
Applebee's Claimed Company
- EMPLOYEE
PARTICIPANTS - 1780
- TOTAL
RATINGS
O'Charley's
- EMPLOYEE
PARTICIPANTS - 311
- TOTAL
RATINGS
Applebee's vs O'Charley's
Compare Applebee's versus O'Charley's for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1780 employees and customers of Applebee's and 311 employees and customers of O'Charley's.
Applebee's
Applebee's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Applebee's. Their current market cap is $1.56B.
O'Charley's
O'Charley's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of O'Charley's.
2.9/5
Product Quality
2.7/5
2.8/5
Pricing
2.5/5
2.8/5
Customer Service
2.7/5
| 32% | Promoters |
|---|---|
| 15% | Passive |
| 53% | Detractors |
Net Promoter Score
Winner by 10
-31
NPS Score
| 30% | Promoters |
|---|---|
| 9% | Passive |
| 61% | Detractors |
See how Applebee's compares to its competitors
See how O'Charley's compares to its competitors
Working at Applebee's vs Working at O'Charley's
58 / 100
CEO Rating
Winner by 5%
53 / 100
CEO Rating
Applebee's
Applebee's doesn't have enough ratings to calculate the Team Culture Ratings.
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O'Charley's
Employees at O'Charley's rate their CEO, Eddie Hall, 53/100. This score is 5% lower than the scores of Applebee's' CEO, Steve Joyce. Employees in the Product and Customer Support departments rate Eddie Hall the highest.