-31
NPS Score
VS
O'Charley's
- EMPLOYEE
PARTICIPANTS - 311
- TOTAL
RATINGS
Texas Roadhouse
- EMPLOYEE
PARTICIPANTS - 1219
- TOTAL
RATINGS
O'Charley's vs Texas Roadhouse
Compare O'Charley's versus Texas Roadhouse for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 311 employees and customers of O'Charley's and 1219 employees and customers of Texas Roadhouse.
O'Charley's
O'Charley's's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of O'Charley's.
Texas Roadhouse
Texas Roadhouse's brand is ranked #439 in the list of Global Top 1000 Brands, as rated by customers of Texas Roadhouse. Their current market cap is $6.93B.
2.7/5
Product Quality
3.8/5
2.5/5
Pricing
3.7/5
2.7/5
Customer Service
3.8/5
| 30% | Promoters |
|---|---|
| 9% | Passive |
| 61% | Detractors |
27
NPS Score
| 57% | Promoters |
|---|---|
| 13% | Passive |
| 30% | Detractors |
Net Promoter Score
Winner by 58
See how O'Charley's compares to its competitors
See how Texas Roadhouse compares to its competitors
Working at O'Charley's vs Working at Texas Roadhouse
53 / 100
CEO Rating
70 / 100
CEO Rating
Winner by 17%
O'Charley's
O'Charley's doesn't have enough ratings to calculate the Team Culture Ratings.
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Texas Roadhouse
Employees at Texas Roadhouse rate their CEO, Jerry Morgan, 70/100. This score is 17% higher than the scores of O'Charley's' CEO, Eddie Hall. Employees in the Marketing and Operations departments rate Jerry Morgan the highest.