50
NPS Score
VS
Big Cartel Claimed Company
- EMPLOYEE
PARTICIPANTS - 6
- TOTAL
RATINGS
ShopRunner Claimed Company
- EMPLOYEE
PARTICIPANTS - 18
- TOTAL
RATINGS
Big Cartel vs ShopRunner
Compare Big Cartel versus ShopRunner for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 6 employees and customers of Big Cartel and 18 employees and customers of ShopRunner.
Big Cartel
Big Cartel's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Big Cartel.
ShopRunner
ShopRunner's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ShopRunner.
3.4/5
Product Quality
3.6/5
2.7/5
Pricing
3.5/5
2.7/5
Customer Service
3.5/5
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
Net Promoter Score
Winner by 14
36
NPS Score
| 65% | Promoters |
|---|---|
| 6% | Passive |
| 29% | Detractors |
See how Big Cartel compares to its competitors
See how ShopRunner compares to its competitors
Working at Big Cartel vs Working at ShopRunner
68 / 100
CEO Rating
Winner by 14%
54 / 100
CEO Rating
Big Cartel
Big Cartel doesn't have enough ratings to calculate the Team Culture Ratings.
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ShopRunner
Employees at ShopRunner rate their CEO, Sam Yagan, 54/100. This score is 14% lower than the scores of Big Cartel's CEO, Matt Wigham. Employees in the Engineering department rate Sam Yagan the highest.