Bigcommerce Claimed Company

EMPLOYEE PARTICIPANTS: 78

TOTAL RATINGS: 1064

Shopify Claimed Company

EMPLOYEE PARTICIPANTS: 616

TOTAL RATINGS: 4108

Bigcommerce vs Shopify

Compare Bigcommerce versus Shopify for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 78 employees and customers of Bigcommerce and 616 employees and customers of Shopify.

Bigcommerce

Bigcommerce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Bigcommerce. Their current valuation is $650.00M.

Shopify

Shopify's brand is ranked #50 in the list of Global Top 100 Brands, as rated by customers of Shopify. Their current market cap is $139.10B.

4.1/5

Product Quality

4/5

3.9/5

Pricing

4/5

3.7/5

Customer Service

4/5

NPS Score

55%	Promoters
18%	Passive
27%	Detractors

NPS Score

57%	Promoters
19%	Passive
24%	Detractors

Net Promoter Score
Winner by 5

See how Bigcommerce compares to its competitors

See how Shopify compares to its competitors

Intershop Communications

Shopline

Working at Bigcommerce vs Working at Shopify

80 / 100

CEO Rating
Winner by 4%

Tobi Lutke

76 / 100

CEO Rating

Bigcommerce

Bigcommerce doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Shopify

Employees at Shopify rate their CEO, Tobi Lutke, 76/100. This score is 4% lower than the scores of Bigcommerce's CEO, Brent Bellm. Employees in the Operations and Design departments rate Tobi Lutke the highest.

CEO Score 80

CEO Score

CEO Score 76

Overall Culture 76

Overall Culture

Overall Culture 76

eNPS

Gender Score 84

Gender Score

Gender Score 75

Diversity Score 59

Diversity Score

Diversity Score 72

Perk And Benefits 79

Perk And Benefits

Perk And Benefits 83

Professional Dev. 65

Professional Dev.

Professional Dev. 52

Overall Culture at Bigcommerce vs Shopify

/ 100

Bigcommerce

Employees at Bigcommerce rate their Overall Culture a 76/100, with Finance and Product as the two departments that rate their experience the highest.

Tied

/ 100

Shopify

Employees at Shopify rate their Overall Culture a /100, with Design and Marketing as the two departments that rate their experience the highest.

Tied

Bigcommerce76
Shopify

Employee Net Promoter Score at Bigcommerce vs Shopify

eNPS

Bigcommerce

28 Promoters 50%

15 Passives 27%

13 Detractors 23%

Employee Net Promoter Score
Winner by 12%

eNPS

Shopify

210 Promoters 48%

80 Passives 19%

141 Detractors 33%

Bigcommerce27
Shopify

Gender Score at Bigcommerce vs Shopify

/ 100

Bigcommerce

Employees at Bigcommerce rate their Gender Score a 84/100, with Finance and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

/ 100

Shopify

Employees at Shopify rate their Gender Score a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Bigcommerce84
Shopify

Diversity Score at Bigcommerce vs Shopify

/ 100

Bigcommerce

Employees at Bigcommerce rate their Diversity Score a 59/100, with Engineering as the department that rate their experience the highest.

/ 100

Shopify

Employees at Shopify rate their Diversity Score a /100, with HR and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

Bigcommerce59
Shopify

Perk and Benefits Score at Bigcommerce vs Shopify

/ 100

Bigcommerce

Employees at Bigcommerce rate their Perk and Benefits Score a 79/100, with Finance and HR as the two departments that rate their experience the highest.

/ 100

Shopify

Employees at Shopify rate their Perk and Benefits Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 4%

Bigcommerce80
Shopify

Professional Development Score at Bigcommerce vs Shopify

/ 100

Bigcommerce

Employees at Bigcommerce rate their Professional Development Score a 65/100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner by 13%

/ 100

Shopify

Employees at Shopify rate their Professional Development Score a /100, with Engineering and HR as the two departments that rate their experience the highest.

Bigcommerce65
Shopify

Leadership Culture Ratings vs Shopify

Bigcommerce

78 / 100

Leadership Culture Ratings vs Shopify
Winner by 3%

Shopify

75 / 100

Bigcommerce rates % higher than Shopify on Leadership Culture Ratings vs Shopify Ratings based on looking at 1183 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Does Your Boss Hurt Your Company Culture?".

Bigcommerce78
Shopify

Compensation Culture Ratings vs Shopify

Bigcommerce rates % lower than Shopify on Compensation Culture Ratings vs Shopify Ratings based on looking at 800 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your Benefits?".

Bigcommerce70
Shopify

Team Culture Ratings vs Shopify

Bigcommerce rates % lower than Shopify on Team Culture Ratings vs Shopify Ratings based on looking at 656 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

Bigcommerce82
Shopify

Environment Culture Ratings vs Shopify

Bigcommerce

78 / 100

Environment Culture Ratings vs Shopify
Winner by 1%

Shopify

77 / 100

Bigcommerce rates % higher than Shopify on Environment Culture Ratings vs Shopify Ratings based on looking at 612 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Do you have a close friend at work?".

Bigcommerce78
Shopify

Sentiment Culture Ratings vs Shopify

Bigcommerce

77 / 100

Sentiment Culture Ratings vs Shopify
Winner by 1%

Shopify

76 / 100

Bigcommerce rates % higher than Shopify on Sentiment Culture Ratings vs Shopify Ratings based on looking at 1003 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What makes you most happy at work?".

Bigcommerce77
Shopify