Broadview Networks

EMPLOYEE PARTICIPANTS: 4

TOTAL RATINGS: 126

Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 349

TOTAL RATINGS: 4330

Broadview Networks vs Zendesk

Compare Broadview Networks versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 4 employees and customers of Broadview Networks and 349 employees and customers of Zendesk.

Broadview Networks

Broadview Networks's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Broadview Networks.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.

2/5

Product Quality

4.2/5

1.5/5

Pricing

4/5

1.5/5

Customer Service

4/5

-100

NPS Score

0%	Promoters
0%	Passive
100%	Detractors

NPS Score

63%	Promoters
15%	Passive
22%	Detractors

Net Promoter Score
Winner by 141

See how Broadview Networks compares to its competitors

See how Zendesk compares to its competitors

RightNow Technologies

Nemetschek Group

Working at Broadview Networks vs Working at Zendesk

77 / 100

CEO Rating
Winner by 2%

Tom Eggemeier

75 / 100

CEO Rating

Broadview Networks

Broadview Networks doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zendesk

Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 2% lower than the scores of Broadview Networks' CEO, Michael Robinson. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.

CEO Score 77

CEO Score

CEO Score 75

Overall Culture 74

Overall Culture

Overall Culture 76

eNPS

Gender Score N/A

Gender Score

Gender Score 78

Diversity Score N/A

Diversity Score

Diversity Score 74

Perk And Benefits 64

Perk And Benefits

Perk And Benefits 80

Professional Dev. 74

Professional Dev.

Professional Dev. 60

Overall Culture at Broadview Networks vs Zendesk

/ 100

Broadview Networks

Employees at Broadview Networks rate their Overall Culture a 74/100.

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

Broadview Networks
Zendesk76

Employee Net Promoter Score at Broadview Networks vs Zendesk

eNPS

Broadview Networks

2 Promoters 67%

1 Passives 33%

0 Detractors 0%

Employee Net Promoter Score
Winner by 46%

eNPS

Zendesk

134 Promoters 47%

76 Passives 27%

74 Detractors 26%

Broadview Networks
Zendesk21

Gender Score at Broadview Networks vs Zendesk

Not enough ratings

Broadview Networks

Broadview Networks doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Gender Score
Winner

Zendesk78

Diversity Score at Broadview Networks vs Zendesk

Not enough ratings

Broadview Networks

Broadview Networks doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner

Zendesk74

Perk and Benefits Score at Broadview Networks vs Zendesk

/ 100

Broadview Networks

Employees at Broadview Networks rate their Perk and Benefits Score a 64/100.

/ 100

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 16%

Broadview Networks
Zendesk81

Professional Development Score at Broadview Networks vs Zendesk

/ 100

Broadview Networks

Employees at Broadview Networks rate their Professional Development Score a 74/100.

Professional Development Score
Winner by 14%

/ 100

Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Broadview Networks
Zendesk60

Leadership Culture Ratings vs Zendesk

Broadview Networks rates % lower than Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 1017 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How would you rate your executive team?".

Broadview Networks
Zendesk76

Compensation Culture Ratings vs Zendesk

Broadview Networks

78 / 100

Compensation Culture Ratings vs Zendesk
Winner by 2%

Zendesk

76 / 100

Broadview Networks rates % higher than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 648 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

Broadview Networks
Zendesk76

Team Culture Ratings vs Zendesk

Broadview Networks rates % lower than Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 570 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Broadview Networks
Zendesk82

Environment Culture Ratings vs Zendesk

Broadview Networks rates % lower than Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 587 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What is most positive about the culture and environment at your company?".

Broadview Networks
Zendesk75

Sentiment Culture Ratings vs Zendesk

Broadview Networks

82 / 100

Sentiment Culture Ratings vs Zendesk
Winner by 4%

Zendesk

78 / 100

Broadview Networks rates % higher than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 654 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

Broadview Networks
Zendesk79