Call Tracking Metrics Claimed Company

EMPLOYEE PARTICIPANTS: 4

TOTAL RATINGS: 47

CallFire Claimed Company

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 130

Call Tracking Metrics vs CallFire

Compare Call Tracking Metrics versus CallFire for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 4 employees and customers of Call Tracking Metrics and 6 employees and customers of CallFire.

Call Tracking Metrics

Call Tracking Metrics's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Call Tracking Metrics.

CallFire

CallFire's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CallFire.

4.3/5

Product Quality

4.1/5

Pricing

3.9/5

3.7/5

Customer Service

3.4/5

NPS Score

61%	Promoters
17%	Passive
22%	Detractors

Net Promoter Score
Winner by 14

NPS Score

54%	Promoters
17%	Passive
29%	Detractors

See how Call Tracking Metrics compares to its competitors

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See how CallFire compares to its competitors

Working at Call Tracking Metrics vs Working at CallFire

73 / 100

CEO Rating

Dinesh Ravishankar

77 / 100

CEO Rating
Winner by 4%

Call Tracking Metrics

Call Tracking Metrics doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

CallFire

Employees at CallFire rate their CEO, Dinesh Ravishankar, 77/100. This score is 4% higher than the scores of Call Tracking Metrics' CEO.

CEO Score 73

CEO Score

CEO Score 77

Overall Culture 65

Overall Culture

Overall Culture 70

-50

eNPS

Gender Score N/A

Gender Score

Gender Score N/A

Diversity Score N/A

Diversity Score

Diversity Score N/A

Perk And Benefits 83

Perk And Benefits

Perk And Benefits 87

Professional Dev. N/A

Professional Dev.

Professional Dev. 53

Overall Culture at Call Tracking Metrics vs CallFire

/ 100

Call Tracking Metrics

Employees at Call Tracking Metrics rate their Overall Culture a 65/100.

/ 100

CallFire

Employees at CallFire rate their Overall Culture a /100.

Overall Culture
Winner by 5%

Call Tracking Metrics65
CallFire

Employee Net Promoter Score at Call Tracking Metrics vs CallFire

-50

eNPS

Call Tracking Metrics

1 Promoters 25%

0 Passives 0%

3 Detractors 75%

eNPS

CallFire

2 Promoters 50%

1 Passives 25%

1 Detractors 25%

Employee Net Promoter Score
Winner by %

Call Tracking Metrics-50
CallFire

Gender Score at Call Tracking Metrics vs CallFire

Not enough ratings

Call Tracking Metrics

Call Tracking Metrics doesn't have enough ratings to calculate Gender Score ratings.

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Not enough ratings

CallFire

CallFire doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Diversity Score at Call Tracking Metrics vs CallFire

Not enough ratings

Call Tracking Metrics

Call Tracking Metrics doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

CallFire

CallFire doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Perk and Benefits Score at Call Tracking Metrics vs CallFire

/ 100

Call Tracking Metrics

Employees at Call Tracking Metrics rate their Perk and Benefits Score a 83/100.

/ 100

CallFire

Employees at CallFire rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 4%

Call Tracking Metrics100
CallFire

Professional Development Score at Call Tracking Metrics vs CallFire

Not enough ratings

Call Tracking Metrics

Call Tracking Metrics doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

CallFire

Employees at CallFire rate their Professional Development Score a /100.

Professional Development Score
Winner

CallFire49

Leadership Culture Ratings vs CallFire

Call Tracking Metrics

54 / 100

CallFire

59 / 100

Call Tracking Metrics rates % lower than CallFire on Leadership Culture Ratings vs CallFire Ratings based on looking at 45 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of your CEOs management style?".

Call Tracking Metrics51
CallFire

Compensation Culture Ratings vs CallFire

Call Tracking Metrics

79 / 100

CallFire

81 / 100

Call Tracking Metrics rates % lower than CallFire on Compensation Culture Ratings vs CallFire Ratings based on looking at 32 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

Call Tracking Metrics85
CallFire

Team Culture Ratings vs CallFire

Call Tracking Metrics

Not enough ratings

CallFire

84 / 100

Call Tracking Metrics doesn't have enough ratings to calculate the Team Culture Ratings.

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CallFire88

Environment Culture Ratings vs CallFire

Call Tracking Metrics

Not enough ratings

CallFire

69 / 100

Call Tracking Metrics doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

CallFire69

Sentiment Culture Ratings vs CallFire

Call Tracking Metrics

67 / 100

CallFire

81 / 100

Call Tracking Metrics rates % lower than CallFire on Sentiment Culture Ratings vs CallFire Ratings based on looking at 22 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Call Tracking Metrics67
CallFire