CallRail Claimed Company

EMPLOYEE PARTICIPANTS: 21

TOTAL RATINGS: 282

Marchex Claimed Company

EMPLOYEE PARTICIPANTS: 23

TOTAL RATINGS: 407

CallRail vs Marchex

Compare CallRail versus Marchex for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 21 employees and customers of CallRail and 23 employees and customers of Marchex.

CallRail

CallRail's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CallRail. Their current valuation is $160.00M.

Marchex

Marchex's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Marchex. Their current market cap is $126.72M.

4.2/5

Product Quality

4.1/5

4.4/5

Pricing

3.9/5

3.8/5

Customer Service

3.7/5

NPS Score

63%	Promoters
20%	Passive
17%	Detractors

Net Promoter Score
Winner by 15

NPS Score

54%	Promoters
23%	Passive
23%	Detractors

See how CallRail compares to its competitors

Invoca

Amobee

Call Tracking Metrics

See how Marchex compares to its competitors

Working at CallRail vs Working at Marchex

91 / 100

CEO Rating
Winner by 43%

48 / 100

CEO Rating

CallRail

CallRail doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Marchex

Employees at Marchex rate their CEO, , 48/100. This score is 43% lower than the scores of CallRail's CEO, Marc Ginsberg.

CEO Score 91

CEO Score

CEO Score 48

Overall Culture 81

Overall Culture

Overall Culture 62

eNPS

-42

Gender Score 73

Gender Score

Gender Score N/A

Diversity Score 73

Diversity Score

Diversity Score 43

Perk And Benefits 80

Perk And Benefits

Perk And Benefits 59

Professional Dev. 63

Professional Dev.

Professional Dev. 49

Overall Culture at CallRail vs Marchex

/ 100

CallRail

Employees at CallRail rate their Overall Culture a 81/100.

Overall Culture
Winner by 19%

/ 100

Marchex

Employees at Marchex rate their Overall Culture a /100, with HR and Marketing as the two departments that rate their experience the highest.

CallRail81
Marchex

Employee Net Promoter Score at CallRail vs Marchex

eNPS

CallRail

13 Promoters 93%

0 Passives 0%

1 Detractors 7%

Employee Net Promoter Score
Winner by 128%

-42

eNPS

Marchex

4 Promoters 23%

2 Passives 12%

11 Detractors 65%

CallRail
Marchex-42

Gender Score at CallRail vs Marchex

/ 100

CallRail

Employees at CallRail rate their Gender Score a 73/100.

Gender Score
Winner

/ 100

Marchex

Marchex doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

CallRail73

Diversity Score at CallRail vs Marchex

/ 100

CallRail

Employees at CallRail rate their Diversity Score a 73/100.

Diversity Score
Winner by 30%

/ 100

Marchex

Employees at Marchex rate their Diversity Score a /100.

CallRail73
Marchex

Perk and Benefits Score at CallRail vs Marchex

/ 100

CallRail

Employees at CallRail rate their Perk and Benefits Score a 80/100.

Perk and Benefits Score
Winner by 21%

/ 100

Marchex

Employees at Marchex rate their Perk and Benefits Score a /100, with HR and Marketing as the two departments that rate their experience the highest.

CallRail
Marchex58

Professional Development Score at CallRail vs Marchex

/ 100

CallRail

Employees at CallRail rate their Professional Development Score a 63/100.

Professional Development Score
Winner by 14%

/ 100

Marchex

Employees at Marchex rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

CallRail63
Marchex

Leadership Culture Ratings vs Marchex

CallRail

87 / 100

Leadership Culture Ratings vs Marchex
Winner by 31%

Marchex

56 / 100

CallRail rates % higher than Marchex on Leadership Culture Ratings vs Marchex Ratings based on looking at 165 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of the job your executive team is doing at your company?".

CallRail88
Marchex

Compensation Culture Ratings vs Marchex

CallRail

76 / 100

Compensation Culture Ratings vs Marchex
Winner by 11%

Marchex

65 / 100

CallRail rates % higher than Marchex on Compensation Culture Ratings vs Marchex Ratings based on looking at 99 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

CallRail
Marchex65

Team Culture Ratings vs Marchex

CallRail

89 / 100

Team Culture Ratings vs Marchex
Winner by 15%

Marchex

74 / 100

CallRail rates % higher than Marchex on Team Culture Ratings vs Marchex Ratings based on looking at 79 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

CallRail91
Marchex

Environment Culture Ratings vs Marchex

CallRail

80 / 100

Environment Culture Ratings vs Marchex
Winner by 11%

Marchex

69 / 100

CallRail rates % higher than Marchex on Environment Culture Ratings vs Marchex Ratings based on looking at 93 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

CallRail81
Marchex

Sentiment Culture Ratings vs Marchex

CallRail

89 / 100

Sentiment Culture Ratings vs Marchex
Winner by 27%

Marchex

62 / 100

CallRail rates % higher than Marchex on Sentiment Culture Ratings vs Marchex Ratings based on looking at 80 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What would you most like to see improved at your company?".

CallRail
Marchex62