CarMax Claimed Company

EMPLOYEE PARTICIPANTS: 774

TOTAL RATINGS: 6226

Carvana Claimed Company

EMPLOYEE PARTICIPANTS: 1502

TOTAL RATINGS: 11556

CarMax vs Carvana

Compare CarMax versus Carvana for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 774 employees and customers of CarMax and 1502 employees and customers of Carvana.

CarMax

CarMax's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CarMax. Their current market cap is $20.04B.

Carvana

Carvana's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Carvana. Their current market cap is $12.42B.

2.9/5

Product Quality

2.3/5

2.8/5

Pricing

2.5/5

2.8/5

Customer Service

2.4/5

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

Net Promoter Score
Winner by 18

-26

NPS Score

33%	Promoters
8%	Passive
59%	Detractors

See how CarMax compares to its competitors

AutoNation

Penske Automotive Group

Working at CarMax vs Working at Carvana

73 / 100

CEO Rating
Winner by 8%

Ernie Garcia

65 / 100

CEO Rating

CarMax

CarMax doesn't have enough ratings to calculate the Team Culture Ratings.

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Carvana

Employees at Carvana rate their CEO, Ernie Garcia, 65/100. This score is 8% lower than the scores of CarMax's CEO, William Nash. Employees in the Marketing and Business Development departments rate Ernie Garcia the highest.

CEO Score 73

CEO Score

CEO Score 65

Overall Culture 71

Overall Culture

Overall Culture 65

eNPS

-7

Gender Score 69

Gender Score

Gender Score 76

Diversity Score 65

Diversity Score

Diversity Score 64

Perk And Benefits 75

Perk And Benefits

Perk And Benefits 76

Professional Dev. 65

Professional Dev.

Professional Dev. 56

Overall Culture at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Overall Culture a 71/100, with Design and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

/ 100

Carvana

Employees at Carvana rate their Overall Culture a /100, with Design and Marketing as the two departments that rate their experience the highest.

CarMax
Carvana65

Employee Net Promoter Score at CarMax vs Carvana

eNPS

CarMax

294 Promoters 47%

96 Passives 16%

227 Detractors 37%

Employee Net Promoter Score
Winner by 17%

-7

eNPS

Carvana

463 Promoters 39%

178 Passives 15%

553 Detractors 46%

CarMax
Carvana-9

Gender Score at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Gender Score a 69/100, with Product and Operations as the two departments that rate their experience the highest.

/ 100

Carvana

Employees at Carvana rate their Gender Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

CarMax69
Carvana

Diversity Score at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Diversity Score a 65/100, with Operations and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

/ 100

Carvana

Employees at Carvana rate their Diversity Score a /100, with Design and Product as the two departments that rate their experience the highest.

CarMax
Carvana64

Perk and Benefits Score at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Perk and Benefits Score a 75/100, with Design and Operations as the two departments that rate their experience the highest.

/ 100

Carvana

Employees at Carvana rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

CarMax76
Carvana76

Professional Development Score at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Professional Development Score a 65/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 9%

/ 100

Carvana

Employees at Carvana rate their Professional Development Score a /100, with Operations and HR as the two departments that rate their experience the highest.

CarMax65
Carvana

Leadership Culture Ratings vs Carvana

CarMax

72 / 100

Leadership Culture Ratings vs Carvana
Winner by 9%

Carvana

63 / 100

CarMax rates % higher than Carvana on Leadership Culture Ratings vs Carvana Ratings based on looking at 4143 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you approve of the job your executive team is doing at your company?".

CarMax
Carvana63

Compensation Culture Ratings vs Carvana

CarMax

67 / 100

Compensation Culture Ratings vs Carvana
Winner by 1%

Carvana

66 / 100

CarMax rates % higher than Carvana on Compensation Culture Ratings vs Carvana Ratings based on looking at 2735 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your Benefits?".

CarMax67
Carvana66

Team Culture Ratings vs Carvana

CarMax

75 / 100

Team Culture Ratings vs Carvana
Winner by 6%

Carvana

69 / 100

CarMax rates % higher than Carvana on Team Culture Ratings vs Carvana Ratings based on looking at 2265 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

CarMax75
Carvana

Environment Culture Ratings vs Carvana

CarMax

72 / 100

Environment Culture Ratings vs Carvana
Winner by 5%

Carvana

67 / 100

CarMax rates % higher than Carvana on Environment Culture Ratings vs Carvana Ratings based on looking at 2045 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What is most positive about the culture and environment at your company?".

CarMax72
Carvana

Sentiment Culture Ratings vs Carvana

CarMax

69 / 100

Sentiment Culture Ratings vs Carvana
Winner by 5%

Carvana

64 / 100

CarMax rates % higher than Carvana on Sentiment Culture Ratings vs Carvana Ratings based on looking at 3442 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "Are you typically excited about going to work each day?".

CarMax
Carvana64