CarMax Claimed Company

EMPLOYEE PARTICIPANTS: 761

TOTAL RATINGS: 6083

Carvana Claimed Company

EMPLOYEE PARTICIPANTS: 1482

TOTAL RATINGS: 11438

CarMax vs Carvana

Compare CarMax versus Carvana for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 761 employees and customers of CarMax and 1482 employees and customers of Carvana.

CarMax

CarMax's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CarMax. Their current market cap is $20.04B.

Carvana

Carvana's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Carvana. Their current market cap is $12.42B.

2.9/5

Product Quality

2.3/5

2.8/5

Pricing

2.5/5

2.8/5

Customer Service

2.4/5

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

Net Promoter Score
Winner by 18

-26

NPS Score

33%	Promoters
8%	Passive
59%	Detractors

See how CarMax compares to its competitors

AutoNation

Penske Automotive Group

See how Carvana compares to its competitors

Working at CarMax vs Working at Carvana

73 / 100

CEO Rating
Winner by 8%

Ernie Garcia

65 / 100

CEO Rating

CarMax

CarMax doesn't have enough ratings to calculate the Team Culture Ratings.

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Carvana

Employees at Carvana rate their CEO, Ernie Garcia, 65/100. This score is 8% lower than the scores of CarMax's CEO, William Nash. Employees in the Marketing and Business Development departments rate Ernie Garcia the highest.

CEO Score 73

CEO Score

CEO Score 65

Overall Culture 71

Overall Culture

Overall Culture 65

eNPS

-7

Gender Score 69

Gender Score

Gender Score 76

Diversity Score 65

Diversity Score

Diversity Score 64

Perk And Benefits 76

Perk And Benefits

Perk And Benefits 76

Professional Dev. 71

Professional Dev.

Professional Dev. 56

Overall Culture at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Overall Culture a 71/100, with Design and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

/ 100

Carvana

Employees at Carvana rate their Overall Culture a /100, with Design and Marketing as the two departments that rate their experience the highest.

CarMax
Carvana65

Employee Net Promoter Score at CarMax vs Carvana

eNPS

CarMax

293 Promoters 48%

94 Passives 16%

220 Detractors 36%

Employee Net Promoter Score
Winner by 19%

-7

eNPS

Carvana

458 Promoters 39%

175 Passives 15%

544 Detractors 46%

CarMax
Carvana-9

Gender Score at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Gender Score a 69/100, with Product and Operations as the two departments that rate their experience the highest.

/ 100

Carvana

Employees at Carvana rate their Gender Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

CarMax69
Carvana

Diversity Score at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Diversity Score a 65/100, with Operations and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

/ 100

Carvana

Employees at Carvana rate their Diversity Score a /100, with Design and Product as the two departments that rate their experience the highest.

CarMax
Carvana64

Perk and Benefits Score at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Perk and Benefits Score a 76/100, with Design and Operations as the two departments that rate their experience the highest.

Tied

/ 100

Carvana

Employees at Carvana rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Tied

CarMax76
Carvana

Professional Development Score at CarMax vs Carvana

/ 100

CarMax

Employees at CarMax rate their Professional Development Score a 71/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 15%

/ 100

Carvana

Employees at Carvana rate their Professional Development Score a /100, with Engineering and HR as the two departments that rate their experience the highest.

CarMax71
Carvana

Leadership Culture Ratings vs Carvana

CarMax

73 / 100

Leadership Culture Ratings vs Carvana
Winner by 10%

Carvana

63 / 100

CarMax rates % higher than Carvana on Leadership Culture Ratings vs Carvana Ratings based on looking at 4088 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "How would you rate your CEO?".

CarMax
Carvana63

Compensation Culture Ratings vs Carvana

CarMax

68 / 100

Compensation Culture Ratings vs Carvana
Winner by 2%

Carvana

66 / 100

CarMax rates % higher than Carvana on Compensation Culture Ratings vs Carvana Ratings based on looking at 2699 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

CarMax68
Carvana

Team Culture Ratings vs Carvana

CarMax

76 / 100

Team Culture Ratings vs Carvana
Winner by 7%

Carvana

69 / 100

CarMax rates % higher than Carvana on Team Culture Ratings vs Carvana Ratings based on looking at 2241 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

CarMax76
Carvana

Environment Culture Ratings vs Carvana

CarMax

73 / 100

Environment Culture Ratings vs Carvana
Winner by 6%

Carvana

67 / 100

CarMax rates % higher than Carvana on Environment Culture Ratings vs Carvana Ratings based on looking at 2025 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What's the work pace at your company?".

CarMax73
Carvana

Sentiment Culture Ratings vs Carvana

CarMax

70 / 100

Sentiment Culture Ratings vs Carvana
Winner by 6%

Carvana

64 / 100

CarMax rates % higher than Carvana on Sentiment Culture Ratings vs Carvana Ratings based on looking at 3397 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

CarMax
Carvana64