-1
NPS Score
VS
Casper Claimed Company
- EMPLOYEE
PARTICIPANTS - 47
- TOTAL
RATINGS
Mattress Firm Claimed Company
- EMPLOYEE
PARTICIPANTS - 347
- TOTAL
RATINGS
Casper vs Mattress Firm
Compare Casper versus Mattress Firm for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 47 employees and customers of Casper and 347 employees and customers of Mattress Firm.
Casper
Casper's brand is ranked #405 in the list of Global Top 1000 Brands, as rated by customers of Casper. Their current valuation is $417.88M.
Mattress Firm
Mattress Firm's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Mattress Firm. Their current valuation is $7.38B.
3.2/5
Product Quality
2.4/5
3.2/5
Pricing
2.3/5
3.2/5
Customer Service
2.3/5
| 43% | Promoters |
|---|---|
| 13% | Passive |
| 44% | Detractors |
Net Promoter Score
Winner by 33
-34
NPS Score
| 29% | Promoters |
|---|---|
| 8% | Passive |
| 63% | Detractors |
Working at Casper vs Working at Mattress Firm
64 / 100
CEO Rating
Winner by 7%
57 / 100
CEO Rating
Casper
Casper doesn't have enough ratings to calculate the Team Culture Ratings.
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Mattress Firm
Employees at Mattress Firm rate their CEO, , 57/100. This score is 7% lower than the scores of Casper's CEO, Philip Krim. Employees in the HR and Sales departments rate the highest.