Citizen

EMPLOYEE PARTICIPANTS: 9

TOTAL RATINGS: 91

Hiya Claimed Company

EMPLOYEE PARTICIPANTS: 219

TOTAL RATINGS: 3039

Citizen vs Hiya

Compare Citizen versus Hiya for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 9 employees and customers of Citizen and 219 employees and customers of Hiya.

Citizen

Citizen's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Citizen.

Hiya

Hiya's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Hiya. Their current valuation is $55.00M.

3.5/5

Product Quality

3.5/5

2.7/5

Pricing

3.2/5

2.5/5

Customer Service

3.5/5

-34

NPS Score

33%	Promoters
0%	Passive
67%	Detractors

-26

NPS Score

32%	Promoters
10%	Passive
58%	Detractors

Net Promoter Score
Winner by 8

See how Citizen compares to its competitors

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See how Hiya compares to its competitors

Truecaller

Micro Systemation

SecNeo

Working at Citizen vs Working at Hiya

63 / 100

CEO Rating

Alex Algard

87 / 100

CEO Rating
Winner by 24%

Citizen

Citizen doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Hiya

Employees at Hiya rate their CEO, Alex Algard, 87/100. This score is 24% higher than the scores of Citizen's CEO, Toshio Tokura. Employees in the Marketing and Product departments rate Alex Algard the highest.

CEO Score 63

CEO Score

CEO Score 87

Overall Culture 52

Overall Culture

Overall Culture 89

-60

eNPS

Gender Score N/A

Gender Score

Gender Score 94

Diversity Score N/A

Diversity Score

Diversity Score 94

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 92

Professional Dev. N/A

Professional Dev.

Professional Dev. 76

Overall Culture at Citizen vs Hiya

/ 100

Citizen

Employees at Citizen rate their Overall Culture a 52/100.

/ 100

Hiya

Employees at Hiya rate their Overall Culture a /100, with Marketing and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 37%

Citizen
Hiya89

Employee Net Promoter Score at Citizen vs Hiya

-60

eNPS

Citizen

0 Promoters 0%

2 Passives 40%

3 Detractors 60%

eNPS

Hiya

137 Promoters 70%

32 Passives 16%

27 Detractors 14%

Employee Net Promoter Score
Winner by %

Citizen
Hiya55

Gender Score at Citizen vs Hiya

Not enough ratings

Citizen

Citizen doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Hiya

Employees at Hiya rate their Gender Score a /100.

Gender Score
Winner

Hiya94

Diversity Score at Citizen vs Hiya

Not enough ratings

Citizen

Citizen doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Hiya

Employees at Hiya rate their Diversity Score a /100.

Diversity Score
Winner

Hiya95

Perk and Benefits Score at Citizen vs Hiya

/ 100

Citizen

Employees at Citizen rate their Perk and Benefits Score a 54/100.

/ 100

Hiya

Employees at Hiya rate their Perk and Benefits Score a /100, with Product and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 38%

Citizen
Hiya92

Professional Development Score at Citizen vs Hiya

Not enough ratings

Citizen

Citizen doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Hiya

Employees at Hiya rate their Professional Development Score a /100.

Professional Development Score
Winner

Hiya76

Leadership Culture Ratings vs Hiya

Citizen rates % lower than Hiya on Leadership Culture Ratings vs Hiya Ratings based on looking at 558 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "How would you rate your executive team?".

Citizen
Hiya88

Compensation Culture Ratings vs Hiya

Citizen rates % lower than Hiya on Compensation Culture Ratings vs Hiya Ratings based on looking at 459 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

Citizen
Hiya92

Team Culture Ratings vs Hiya

Citizen rates % lower than Hiya on Team Culture Ratings vs Hiya Ratings based on looking at 439 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Citizen
Hiya96

Environment Culture Ratings vs Hiya

Citizen rates % lower than Hiya on Environment Culture Ratings vs Hiya Ratings based on looking at 429 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Do you have a close friend at work?".

Citizen
Hiya84

Sentiment Culture Ratings vs Hiya

Citizen rates % lower than Hiya on Sentiment Culture Ratings vs Hiya Ratings based on looking at 499 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How do your customers perceive your company?".

Citizen
Hiya91