-68
NPS Score
VS
Citizens Financial Group Claimed Company
- EMPLOYEE
PARTICIPANTS - 22
- TOTAL
RATINGS
Eastern Bank
- EMPLOYEE
PARTICIPANTS - 37
- TOTAL
RATINGS
Citizens Financial Group vs Eastern Bank
Compare Citizens Financial Group versus Eastern Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 22 employees and customers of Citizens Financial Group and 37 employees and customers of Eastern Bank.
Citizens Financial Group
Citizens Financial Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Citizens Financial Group. Their current market cap is $13.72B.
Eastern Bank
Eastern Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Eastern Bank.
1.5/5
Product Quality
3/5
1.7/5
Pricing
3/5
1.7/5
Customer Service
3.1/5
| 14% | Promoters |
|---|---|
| 4% | Passive |
| 82% | Detractors |
-5
NPS Score
| 40% | Promoters |
|---|---|
| 15% | Passive |
| 45% | Detractors |
Net Promoter Score
Winner by 63
See how Citizens Financial Group compares to its competitors
See how Eastern Bank compares to its competitors
Working at Citizens Financial Group vs Working at Eastern Bank
54 / 100
CEO Rating
79 / 100
CEO Rating
Winner by 25%
Citizens Financial Group
Citizens Financial Group doesn't have enough ratings to calculate the Team Culture Ratings.
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Eastern Bank
Employees at Eastern Bank rate their CEO, Robert Rivers, 79/100. This score is 25% higher than the scores of Citizens Financial Group's CEO, Bruce Van Saun.