Citizens Financial Group vs Fifth Third Bank | Comparably
Comparably
VS
Citizens Financial Group Claimed Company
EMPLOYEE
PARTICIPANTS
22
TOTAL
RATINGS
346
Fifth Third Bank Claimed Company
EMPLOYEE
PARTICIPANTS
180
TOTAL
RATINGS
1737

Citizens Financial Group vs Fifth Third Bank

Compare Citizens Financial Group versus Fifth Third Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 22 employees and customers of Citizens Financial Group and 180 employees and customers of Fifth Third Bank.

Citizens Financial Group

Citizens Financial Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Citizens Financial Group. Their current market cap is $13.72B.

Fifth Third Bank

Fifth Third Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fifth Third Bank. Their current valuation is $24.61B.

1.5/5
Product Quality
2.5/5
1.7/5
Pricing
2.5/5
1.7/5
Customer Service
2.5/5
-65
NPS Score
16%Promoters
3%Passive
81%Detractors
-27
NPS Score
32%Promoters
9%Passive
59%Detractors

Net Promoter Score
Winner by 38

See how Citizens Financial Group compares to its competitors

U.S. Bank
Boston Private
Hudson City Bancorp
KeyCorp
Signature Bank
U.S. Trust

See how Fifth Third Bank compares to its competitors

SAP
BBVA
Jacksonville Bancorp
PB Bancorp
Sterling Bank
State Bank & Trust Company

Working at Citizens Financial Group vs Working at Fifth Third Bank

Bruce Van Saun Citizens Financial Group's CEO
54 / 100

CEO Rating

Greg D. Carmichael Fifth Third Bank's CEO
Greg D. Carmichael
60 / 100

CEO Rating
Winner by 6%

Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Fifth Third Bank

Employees at Fifth Third Bank rate their CEO, Greg D. Carmichael, 60/100. This score is 6% higher than the scores of Citizens Financial Group's CEO, Bruce Van Saun. Employees in the Sales and Operations departments rate Greg D. Carmichael the highest.

CEO Score 54
CEO Score
CEO Score 60
Overall Culture 49
Overall Culture
Overall Culture 60
-51
eNPS
-26
Gender Score 40
Gender Score
Gender Score 63
Diversity Score N/A
Diversity Score
Diversity Score 54
Perk And Benefits 47
Perk And Benefits
Perk And Benefits 64
Professional Dev. 50
Professional Dev.
Professional Dev. 50

Overall Culture at Citizens Financial Group vs Fifth Third Bank

49
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Overall Culture a 49/100.

60
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Overall Culture a /100, with Customer Success and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

  • Citizens Financial Group
  • Fifth Third Bank60

Employee Net Promoter Score at Citizens Financial Group vs Fifth Third Bank

-51
eNPS
Citizens Financial Group
3 Promoters 16%
3 Passives 17%
12 Detractors 67%
-26
eNPS
Fifth Third Bank
44 Promoters 31%
16 Passives 12%
80 Detractors 57%

Employee Net Promoter Score
Winner by %

  • Citizens Financial Group
  • Fifth Third Bank-26

Gender Score at Citizens Financial Group vs Fifth Third Bank

40
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Gender Score a 40/100.

63
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Gender Score a /100, with Operations and Customer Success as the two departments that rate their experience the highest.

Gender Score
Winner by 23%

  • Citizens Financial Group38
  • Fifth Third Bank

Diversity Score at Citizens Financial Group vs Fifth Third Bank

?
Not enough ratings
Citizens Financial Group

Citizens Financial Group doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Fifth Third Bank

Employees at Fifth Third Bank rate their Diversity Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner

  • Fifth Third Bank54

Perk and Benefits Score at Citizens Financial Group vs Fifth Third Bank

47
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Perk and Benefits Score a 47/100.

64
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 17%

  • Citizens Financial Group
  • Fifth Third Bank64

Professional Development Score at Citizens Financial Group vs Fifth Third Bank

50
/ 100
Citizens Financial Group

Employees at Citizens Financial Group rate their Professional Development Score a 50/100.

Tied

50
/ 100
Fifth Third Bank

Employees at Fifth Third Bank rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Tied

  • Citizens Financial Group
  • Fifth Third Bank49

Leadership Culture Ratings vs Fifth Third Bank

Citizens Financial Group
47 / 100
Fifth Third Bank
58 / 100

Citizens Financial Group rates % lower than Fifth Third Bank on Leadership Culture Ratings vs Fifth Third Bank Ratings based on looking at 461 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Do you feel comfortable giving your boss negative feedback?".

  • Citizens Financial Group
  • Fifth Third Bank58

Compensation Culture Ratings vs Fifth Third Bank

Citizens Financial Group
42 / 100
Fifth Third Bank
58 / 100

Citizens Financial Group rates % lower than Fifth Third Bank on Compensation Culture Ratings vs Fifth Third Bank Ratings based on looking at 302 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "How often do you get a raise?".

  • Citizens Financial Group
  • Fifth Third Bank57

Team Culture Ratings vs Fifth Third Bank

Citizens Financial Group
60 / 100
Fifth Third Bank
67 / 100

Citizens Financial Group rates % lower than Fifth Third Bank on Team Culture Ratings vs Fifth Third Bank Ratings based on looking at 272 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

  • Citizens Financial Group
  • Fifth Third Bank67

Environment Culture Ratings vs Fifth Third Bank

Citizens Financial Group
62 / 100
Fifth Third Bank
67 / 100

Citizens Financial Group rates % lower than Fifth Third Bank on Environment Culture Ratings vs Fifth Third Bank Ratings based on looking at 272 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Is your work environment positive or negative?".

  • Citizens Financial Group
  • Fifth Third Bank67

Sentiment Culture Ratings vs Fifth Third Bank

Citizens Financial Group
48 / 100
Fifth Third Bank
58 / 100

Citizens Financial Group rates % lower than Fifth Third Bank on Sentiment Culture Ratings vs Fifth Third Bank Ratings based on looking at 347 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

  • Citizens Financial Group
  • Fifth Third Bank58

See how Citizens Financial Group compares to its competitors

See how Fifth Third Bank compares to its competitors