Claire's Stores

EMPLOYEE PARTICIPANTS: 136

TOTAL RATINGS: 1307

Forever 21 Claimed Company

EMPLOYEE PARTICIPANTS: 1237

TOTAL RATINGS: 9013

Claire's Stores vs Forever 21

Compare Claire's Stores versus Forever 21 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 136 employees and customers of Claire's Stores and 1237 employees and customers of Forever 21.

Claire's Stores

Claire's Stores's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Claire's Stores.

Forever 21

Forever 21's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Forever 21.

3.2/5

Product Quality

3.2/5

3/5

Pricing

3.2/5

3.3/5

Customer Service

3.1/5

-10

NPS Score

35%	Promoters
20%	Passive
45%	Detractors

Net Promoter Score
Winner by 1

-11

NPS Score

36%	Promoters
17%	Passive
47%	Detractors

See how Claire's Stores compares to its competitors

Adorable

Alex and Ani

Lime Crime, Inc

H & M Hennes & Mauritz

See how Forever 21 compares to its competitors

H&M

Fashion Nova

Working at Claire's Stores vs Working at Forever 21

50 / 100

CEO Rating

Winnie Park

54 / 100

CEO Rating
Winner by 4%

Claire's Stores

Claire's Stores doesn't have enough ratings to calculate the Team Culture Ratings.

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Forever 21

Employees at Forever 21 rate their CEO, Winnie Park, 54/100. This score is 4% higher than the scores of Claire's Stores' CEO, Ron Marshall. Employees in the Design and Product departments rate Winnie Park the highest.

CEO Score 50

CEO Score

CEO Score 54

Overall Culture 57

Overall Culture

Overall Culture 54

-37

eNPS

-50

Gender Score 63

Gender Score

Gender Score 58

Diversity Score 69

Diversity Score

Diversity Score 58

Perk And Benefits 48

Perk And Benefits

Perk And Benefits 42

Professional Dev. 49

Professional Dev.

Professional Dev. 49

Overall Culture at Claire's Stores vs Forever 21

/ 100

Claire's Stores

Employees at Claire's Stores rate their Overall Culture a 57/100, with Product and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

/ 100

Forever 21

Employees at Forever 21 rate their Overall Culture a /100, with Product and Design as the two departments that rate their experience the highest.

Claire's Stores57
Forever 21

Employee Net Promoter Score at Claire's Stores vs Forever 21

-37

eNPS

Claire's Stores

25 Promoters 22%

21 Passives 19%

65 Detractors 59%

Employee Net Promoter Score
Winner by 13%

-50

eNPS

Forever 21

181 Promoters 18%

139 Passives 14%

682 Detractors 68%

Claire's Stores-37
Forever 21

Gender Score at Claire's Stores vs Forever 21

/ 100

Claire's Stores

Employees at Claire's Stores rate their Gender Score a 63/100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

/ 100

Forever 21

Employees at Forever 21 rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Claire's Stores
Forever 2158

Diversity Score at Claire's Stores vs Forever 21

/ 100

Claire's Stores

Employees at Claire's Stores rate their Diversity Score a 69/100, with Design and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 11%

/ 100

Forever 21

Employees at Forever 21 rate their Diversity Score a /100, with Product and Customer Support as the two departments that rate their experience the highest.

Claire's Stores
Forever 2158

Perk and Benefits Score at Claire's Stores vs Forever 21

/ 100

Claire's Stores

Employees at Claire's Stores rate their Perk and Benefits Score a 48/100, with Product and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

/ 100

Forever 21

Employees at Forever 21 rate their Perk and Benefits Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Claire's Stores47
Forever 21

Professional Development Score at Claire's Stores vs Forever 21

/ 100

Claire's Stores

Employees at Claire's Stores rate their Professional Development Score a 49/100, with Sales as the department that rate their experience the highest.

Tied

/ 100

Forever 21

Employees at Forever 21 rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Tied

Claire's Stores46
Forever 21

Leadership Culture Ratings vs Forever 21

Tied

Claire's Stores tied with Forever 21 on Leadership Culture Ratings vs Forever 21 Ratings based on looking at 2351 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "How often do you get valuable feedback on how to improve at work?".

Claire's Stores52
Forever 21

Compensation Culture Ratings vs Forever 21

Claire's Stores

46 / 100

Compensation Culture Ratings vs Forever 21
Winner by 2%

Forever 21

44 / 100

Claire's Stores rates % higher than Forever 21 on Compensation Culture Ratings vs Forever 21 Ratings based on looking at 1560 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your Benefits?".

Claire's Stores46
Forever 21

Team Culture Ratings vs Forever 21

Claire's Stores

64 / 100

Team Culture Ratings vs Forever 21
Winner by 5%

Forever 21

59 / 100

Claire's Stores rates % higher than Forever 21 on Team Culture Ratings vs Forever 21 Ratings based on looking at 1350 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

Claire's Stores64
Forever 21

Environment Culture Ratings vs Forever 21

Claire's Stores

73 / 100

Environment Culture Ratings vs Forever 21
Winner by 7%

Forever 21

66 / 100

Claire's Stores rates % higher than Forever 21 on Environment Culture Ratings vs Forever 21 Ratings based on looking at 1245 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What's the work pace at your company?".

Claire's Stores73
Forever 21

Sentiment Culture Ratings vs Forever 21

Claire's Stores

56 / 100

Sentiment Culture Ratings vs Forever 21
Winner by 4%

Forever 21

52 / 100

Claire's Stores rates % higher than Forever 21 on Sentiment Culture Ratings vs Forever 21 Ratings based on looking at 2111 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How do your customers perceive your company?".

Claire's Stores55
Forever 21