First National Bank Claimed Company

EMPLOYEE PARTICIPANTS: 285

TOTAL RATINGS: 2386

KeyBank Claimed Company

EMPLOYEE PARTICIPANTS: 295

TOTAL RATINGS: 2305

First National Bank vs KeyBank

Compare First National Bank versus KeyBank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 285 employees and customers of First National Bank and 295 employees and customers of KeyBank.

First National Bank

First National Bank's brand is ranked #992 in the list of Global Top 1000 Brands, as rated by customers of First National Bank. Their current market cap is $4.38B.

KeyBank

KeyBank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of KeyBank. Their current market cap is $19.68B.

4.1/5

Product Quality

2.4/5

3.7/5

Pricing

2.4/5

3.9/5

Customer Service

2.4/5

NPS Score

66%	Promoters
14%	Passive
20%	Detractors

Net Promoter Score
Winner by 72

-26

NPS Score

33%	Promoters
8%	Passive
59%	Detractors

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Working at First National Bank vs Working at KeyBank

90 / 100

CEO Rating
Winner by 27%

Chris Gorman

63 / 100

CEO Rating

First National Bank

First National Bank doesn't have enough ratings to calculate the Team Culture Ratings.

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KeyBank

Employees at KeyBank rate their CEO, Chris Gorman, 63/100. This score is 27% lower than the scores of First National Bank's CEO, Vincent Delie Jr.. Employees in the IT and Sales departments rate Chris Gorman the highest.

CEO Score 90

CEO Score

CEO Score 63

Overall Culture 84

Overall Culture

Overall Culture 63

eNPS

-17

Gender Score 80

Gender Score

Gender Score 73

Diversity Score 85

Diversity Score

Diversity Score 67

Perk And Benefits 79

Perk And Benefits

Perk And Benefits 60

Professional Dev. 73

Professional Dev.

Professional Dev. 63

Overall Culture at First National Bank vs KeyBank

/ 100

First National Bank

Employees at First National Bank rate their Overall Culture a 84/100, with Communications and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 21%

/ 100

KeyBank

Employees at KeyBank rate their Overall Culture a /100, with IT and Sales as the two departments that rate their experience the highest.

First National Bank
KeyBank63

Employee Net Promoter Score at First National Bank vs KeyBank

eNPS

First National Bank

163 Promoters 72%

39 Passives 18%

23 Detractors 10%

Employee Net Promoter Score
Winner by 79%

-17

eNPS

KeyBank

73 Promoters 32%

43 Passives 19%

113 Detractors 49%

First National Bank62
KeyBank

Gender Score at First National Bank vs KeyBank

/ 100

First National Bank

Employees at First National Bank rate their Gender Score a 80/100, with Communications and HR as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

KeyBank

Employees at KeyBank rate their Gender Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

First National Bank80
KeyBank

Diversity Score at First National Bank vs KeyBank

/ 100

First National Bank

Employees at First National Bank rate their Diversity Score a 85/100, with Sales and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 18%

/ 100

KeyBank

Employees at KeyBank rate their Diversity Score a /100, with Finance as the department that rate their experience the highest.

First National Bank
KeyBank67

Perk and Benefits Score at First National Bank vs KeyBank

/ 100

First National Bank

Employees at First National Bank rate their Perk and Benefits Score a 79/100, with Admin and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 19%

/ 100

KeyBank

Employees at KeyBank rate their Perk and Benefits Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

First National Bank79
KeyBank

Professional Development Score at First National Bank vs KeyBank

/ 100

First National Bank

Employees at First National Bank rate their Professional Development Score a 73/100.

Professional Development Score
Winner by 10%

/ 100

KeyBank

Employees at KeyBank rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

First National Bank74
KeyBank

Leadership Culture Ratings vs KeyBank

First National Bank

87 / 100

Leadership Culture Ratings vs KeyBank
Winner by 24%

KeyBank

63 / 100

First National Bank rates % higher than KeyBank on Leadership Culture Ratings vs KeyBank Ratings based on looking at 1180 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How would you rate your executive team?".

First National Bank87
KeyBank

Compensation Culture Ratings vs KeyBank

First National Bank

78 / 100

Compensation Culture Ratings vs KeyBank
Winner by 20%

KeyBank

58 / 100

First National Bank rates % higher than KeyBank on Compensation Culture Ratings vs KeyBank Ratings based on looking at 714 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

First National Bank78
KeyBank

Team Culture Ratings vs KeyBank

First National Bank

89 / 100

Team Culture Ratings vs KeyBank
Winner by 21%

KeyBank

68 / 100

First National Bank rates % higher than KeyBank on Team Culture Ratings vs KeyBank Ratings based on looking at 555 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

First National Bank89
KeyBank

Environment Culture Ratings vs KeyBank

First National Bank

79 / 100

Environment Culture Ratings vs KeyBank
Winner by 11%

KeyBank

68 / 100

First National Bank rates % higher than KeyBank on Environment Culture Ratings vs KeyBank Ratings based on looking at 531 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What needs to change to make the company culture better?".

First National Bank79
KeyBank

Sentiment Culture Ratings vs KeyBank

First National Bank

88 / 100

Sentiment Culture Ratings vs KeyBank
Winner by 28%

KeyBank

60 / 100

First National Bank rates % higher than KeyBank on Sentiment Culture Ratings vs KeyBank Ratings based on looking at 839 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

First National Bank
KeyBank60