FreshBooks

EMPLOYEE PARTICIPANTS: 26

TOTAL RATINGS: 277

Xero Inc Claimed Company

EMPLOYEE PARTICIPANTS: 308

TOTAL RATINGS: 5318

FreshBooks vs Xero Inc

Compare FreshBooks versus Xero Inc for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 26 employees and customers of FreshBooks and 308 employees and customers of Xero Inc.

FreshBooks

FreshBooks's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FreshBooks. Their current valuation is $9.32B.

Xero Inc

Xero Inc's brand is ranked #368 in the list of Global Top 1000 Brands, as rated by customers of Xero Inc.

3.9/5

Product Quality

4.2/5

3.8/5

Pricing

4.2/5

3.7/5

Customer Service

4.2/5

NPS Score

56%	Promoters
14%	Passive
30%	Detractors

NPS Score

65%	Promoters
14%	Passive
21%	Detractors

Net Promoter Score
Winner by 18

See how FreshBooks compares to its competitors

See how Xero Inc compares to its competitors

Working at FreshBooks vs Working at Xero Inc

70 / 100

CEO Rating

Sukhinder Singh Cassidy

85 / 100

CEO Rating
Winner by 15%

FreshBooks

FreshBooks doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Xero Inc

Employees at Xero Inc rate their CEO, Sukhinder Singh Cassidy, 85/100. This score is 15% higher than the scores of FreshBooks' CEO, Mike McDerment. Employees in the HR and Sales departments rate Sukhinder Singh Cassidy the highest.

CEO Score 70

CEO Score

CEO Score 85

Overall Culture 70

Overall Culture

Overall Culture 83

eNPS

Gender Score N/A

Gender Score

Gender Score 84

Diversity Score 63

Diversity Score

Diversity Score 85

Perk And Benefits 71

Perk And Benefits

Perk And Benefits 87

Professional Dev. 75

Professional Dev.

Professional Dev. 68

Overall Culture at FreshBooks vs Xero Inc

/ 100

FreshBooks

Employees at FreshBooks rate their Overall Culture a 70/100.

/ 100

Xero Inc

Employees at Xero Inc rate their Overall Culture a /100, with Communications and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

FreshBooks
Xero Inc83

Employee Net Promoter Score at FreshBooks vs Xero Inc

eNPS

FreshBooks

9 Promoters 45%

5 Passives 25%

6 Detractors 30%

eNPS

Xero Inc

165 Promoters 66%

47 Passives 19%

37 Detractors 15%

Employee Net Promoter Score
Winner by %

FreshBooks
Xero Inc51

Gender Score at FreshBooks vs Xero Inc

Not enough ratings

FreshBooks

FreshBooks doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Xero Inc

Employees at Xero Inc rate their Gender Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner

Xero Inc84

Diversity Score at FreshBooks vs Xero Inc

/ 100

FreshBooks

Employees at FreshBooks rate their Diversity Score a 63/100.

/ 100

Xero Inc

Employees at Xero Inc rate their Diversity Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 22%

FreshBooks
Xero Inc85

Perk and Benefits Score at FreshBooks vs Xero Inc

/ 100

FreshBooks

Employees at FreshBooks rate their Perk and Benefits Score a 71/100.

/ 100

Xero Inc

Employees at Xero Inc rate their Perk and Benefits Score a /100, with Customer Support and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 16%

FreshBooks
Xero Inc87

Professional Development Score at FreshBooks vs Xero Inc

/ 100

FreshBooks

Employees at FreshBooks rate their Professional Development Score a 75/100.

Professional Development Score
Winner by 7%

/ 100

Xero Inc

Employees at Xero Inc rate their Professional Development Score a /100, with HR and IT as the two departments that rate their experience the highest.

FreshBooks
Xero Inc68

Leadership Culture Ratings vs Xero Inc

FreshBooks rates % lower than Xero Inc on Leadership Culture Ratings vs Xero Inc Ratings based on looking at 1254 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

FreshBooks
Xero Inc83

Compensation Culture Ratings vs Xero Inc

FreshBooks rates % lower than Xero Inc on Compensation Culture Ratings vs Xero Inc Ratings based on looking at 816 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

FreshBooks
Xero Inc83

Team Culture Ratings vs Xero Inc

FreshBooks rates % lower than Xero Inc on Team Culture Ratings vs Xero Inc Ratings based on looking at 762 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

FreshBooks
Xero Inc90

Environment Culture Ratings vs Xero Inc

FreshBooks rates % lower than Xero Inc on Environment Culture Ratings vs Xero Inc Ratings based on looking at 789 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Do you have a close friend at work?".

FreshBooks
Xero Inc82

Sentiment Culture Ratings vs Xero Inc

FreshBooks rates % lower than Xero Inc on Sentiment Culture Ratings vs Xero Inc Ratings based on looking at 778 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "How do your customers perceive your company?".

FreshBooks
Xero Inc88