FullStory Claimed Company

EMPLOYEE PARTICIPANTS: 21

TOTAL RATINGS: 312

UserZoom Claimed Company

EMPLOYEE PARTICIPANTS: 121

TOTAL RATINGS: 1701

FullStory vs UserZoom

Compare FullStory versus UserZoom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 21 employees and customers of FullStory and 121 employees and customers of UserZoom.

FullStory

FullStory's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of FullStory. Their current valuation is $200.00M.

UserZoom

UserZoom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of UserZoom. Their current valuation is $100.00M.

4.2/5

Product Quality

4.2/5

4/5

Pricing

4.2/5

3.9/5

Customer Service

4/5

NPS Score

66%	Promoters
18%	Passive
16%	Detractors

Net Promoter Score
Winner by 134

-84

NPS Score

7%	Promoters
2%	Passive
91%	Detractors

See how FullStory compares to its competitors

See how UserZoom compares to its competitors

Working at FullStory vs Working at UserZoom

78 / 100

CEO Rating

Alfonso de la Nuez & Dan Fishback

93 / 100

CEO Rating
Winner by 15%

FullStory

FullStory doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

UserZoom

Employees at UserZoom rate their CEO, Alfonso de la Nuez & Dan Fishback, 93/100. This score is 15% higher than the scores of FullStory's CEO, Scott Voigt. Employees in the Customer Success and HR departments rate Alfonso de la Nuez & Dan Fishback the highest.

CEO Score 78

CEO Score

CEO Score 93

Overall Culture 78

Overall Culture

Overall Culture 91

eNPS

Gender Score N/A

Gender Score

Gender Score 90

Diversity Score N/A

Diversity Score

Diversity Score 92

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 95

Professional Dev. 64

Professional Dev.

Professional Dev. 82

Overall Culture at FullStory vs UserZoom

/ 100

FullStory

Employees at FullStory rate their Overall Culture a 78/100.

/ 100

UserZoom

Employees at UserZoom rate their Overall Culture a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

FullStory
UserZoom91

Employee Net Promoter Score at FullStory vs UserZoom

eNPS

FullStory

11 Promoters 65%

1 Passives 6%

5 Detractors 29%

eNPS

UserZoom

94 Promoters 88%

9 Passives 8%

4 Detractors 4%

Employee Net Promoter Score
Winner by %

FullStory
UserZoom83

Gender Score at FullStory vs UserZoom

Not enough ratings

FullStory

FullStory doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

UserZoom

Employees at UserZoom rate their Gender Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

Gender Score
Winner

UserZoom90

Diversity Score at FullStory vs UserZoom

Not enough ratings

FullStory

FullStory doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

UserZoom

Employees at UserZoom rate their Diversity Score a /100, with Customer Success and Product as the two departments that rate their experience the highest.

Diversity Score
Winner

UserZoom92

Perk and Benefits Score at FullStory vs UserZoom

/ 100

FullStory

Employees at FullStory rate their Perk and Benefits Score a 67/100.

/ 100

UserZoom

Employees at UserZoom rate their Perk and Benefits Score a /100, with Product and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 28%

FullStory68
UserZoom

Professional Development Score at FullStory vs UserZoom

/ 100

FullStory

Employees at FullStory rate their Professional Development Score a 64/100.

/ 100

UserZoom

Employees at UserZoom rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 18%

FullStory
UserZoom86

Leadership Culture Ratings vs UserZoom

FullStory rates % lower than UserZoom on Leadership Culture Ratings vs UserZoom Ratings based on looking at 408 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your manager?".

FullStory
UserZoom92

Compensation Culture Ratings vs UserZoom

FullStory rates % lower than UserZoom on Compensation Culture Ratings vs UserZoom Ratings based on looking at 308 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Are you satisfied with your stock/equity compensation?".

FullStory69
UserZoom

Team Culture Ratings vs UserZoom

FullStory rates % lower than UserZoom on Team Culture Ratings vs UserZoom Ratings based on looking at 298 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

FullStory83
UserZoom

Environment Culture Ratings vs UserZoom

FullStory

84 / 100

Environment Culture Ratings vs UserZoom
Winner by 1%

UserZoom

83 / 100

FullStory rates % higher than UserZoom on Environment Culture Ratings vs UserZoom Ratings based on looking at 304 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

FullStory85
UserZoom

Sentiment Culture Ratings vs UserZoom

FullStory rates % lower than UserZoom on Sentiment Culture Ratings vs UserZoom Ratings based on looking at 319 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

FullStory
UserZoom94